当前分类： PD0-001
问题：单选题In which of the following sections of an MFP would a technician find a Xenon Lamp？（）A The paper feed sectionB The fuser sectionC The scanner sectionD The transfer section...
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问题：单选题When onsite repairing a printer the technicians cell phone rings and it is a personal call， how should the technician handle this？（）A Answer the call and talk to your friend at the customer site.B Answer the call and tell the friend you will call them ...
问题：单选题Which of the following would be the BEST process for the technician to follow when beginning to diagnose a unit at a customers site？（）A Check the printers error log， and then inform the primary user what the issue is.B Go directly to the printer and in...
问题：单选题The proper safety guidelines for handling any device specific consumables can be found in which of the following documentation？（）A Material Safety Data SheetsB Installation GuidesC Consumer ReportsD Devices Parts Catalog...
问题：单选题A customer has installed a new computer on their network. They can print to the printer but the option for duplex printing is not available. All other computers have the option. Which of the following is the cause of the problem？（）A The new computer is...
问题：单选题Which of the following is a reason black toner is used in color printers？（）A It decreases the print speed in color laser printers.B It prevents moir patterns when printing color photographs.C It reduces the cost per page when printing gray scale docume...
问题：单选题A technician is troubleshooting a network connectivity issue on a MFD and would like to eliminate the possibility of another device on the network having the same IP address. The technician should：（）A disconnect the MFD and ping the IP address.B discon...
问题：单选题Which of the following is the purpose of a torque limiter in a roller？（）A To reduce wear and tear on rollers.B To provide resistance but still allow some slippage.C To limit the amount of movement by media.D To make it easier to replace rollers....
问题：单选题Which of the following types of media would MOST likely cause above normal amounts of machine jamming？（）A EnvelopesB Colored mediaC LetterheadD Pre punched...
问题：单选题How many CCDs are located in a single pass duplex ADF？（）A OneB 2C 3D 4...
问题：单选题Which of the following failed components would be responsible for the fuser unit not heating properly？（）A Halogen lampsB Ball bearingC Hot rollerD Pressure roller...
问题：单选题An encoder sensor typically detects：（）A paper position.B shaft rotation.C magnetic flux.D laser beam strength....
问题：单选题Which of the following is the FIRST step a technician should take when troubleshooting a device issue？（）A Gather information from the customer.B Isolate the problem on the device.C Read the service documentation for possible causes.D Check the parts li...
问题：单选题The customer has a dedicated ink jet fax machine that is used to send and receive faxes only from the corporate office. The user complains of streaks on the received faxes while the internal self-prints are fine. Which of the following should a technic...
问题：单选题Which of the following components is part of the ink dispersion system？（）A Print HeadsB Cleaning headsC Pickup RollerD Charge Assembly...
