单选题When arriving at the customers location， two different users describe the problem， and from their description it seems to be two separate problems. Which of the following is an appropriate step to take？（）A Ignore both of them and decide what the real p

题目
单选题
When arriving at the customers location， two different users describe the problem， and from their description it seems to be two separate problems. Which of the following is an appropriate step to take？（）
A

Ignore both of them and decide what the real problem is.

B

Set up a separate call for each problem.

C

Have them duplicate the problem at the device.

D

Ask a third person and see if the problem is the same thing.

相似考题

1.Which of the following is NOT true about the centrifugal separator?A.It can be applied to separate two liquidsB.It cannot separate solids which contaminated in the oil.C.It consists of purifier and clarifierD.The centrifuge arranged to separate two liquids is known as purifier

2.What are two advantages to customers with L2 MPLS VPNs? ()(Choose two.)A. Service provider has routing control.B. Customers control their own routing.C. Can communicate protocols other than IP.D. Allows them to use separate networks for IP and VPN traffic.

3.Which of the following is required if ports from VLANs on two separate switches need to broadcastto each other?()A. Port mirroringB. VPNC. TrunkingD. Port authentication

4.Users can define policy to control traffic flow between which two components? ()(Choose two.)A. from a zone to the router itselfB. from a zone to the same zoneC. from a zone to a different zoneD. from one interface to another interface

更多“单选题When arriving at the customers location， two different users describe the problem， and from their description it seems to be two separate problems. Which of the following is an appropriate step to take？（）A Ignore both of them and decide what the real p”相关问题

  • 第1题：

    资料：Early Experiences
    If you've communicated a positive initial impression and customers decide to explore your product, can they discover the features and functions that help get them up to speed? Does your interface provide clear, streamlined paths free of unnecessary instructions, distracting visual elements, or unneeded features or functionality? Finally, how well does your product help customers get the benefits they want, or even lead them to benefits they were unaware of?
    Testing helps determine if customers find the terminology clear and jargon-free; whether the page and content is organized logically from their perspective; if processes-such as registration, checkout or upgrading-are efficient and easy to use; and if it's clear how to cancel a process or navigate to a specific function or location.
    Maturity
    Over time, discovering shortcuts and advanced functionality will help mature customers do their jobs more quickly. You'll want to test how these options are communicated and ensure that they address the needs of these customers without impacting the experience of other customers.
    Unless you test with actual users, your product team won't get a true perspective about what your product is like to use by the people who matter most the users themselves. This may seem obvious, but in many organizations, approximate customers-such as salespeople-are sometimes used to review products. After all, they have a lot of customer contact. But salespeople don't have the same motivations or context as customers. At best, this approach is risky. When you test with real users, usability tests ensure that all product stakeholders get a realistic, honest view of your product's effectiveness.
    If you have never watched a customer use your product, you might be in for a surprise. "Obvious" product assumptions may be challenged, or you might find that customers think differently about what value means to them. Whatever you discover, you'll unearth information to develop products that are more likely to be ones that your customers value.

    Which of the following is true?

    A.You should separate new and mature customers in testing your products.
    B.Approximate customers are equally valuable as real users.
    C.Salespeople have a lot of customer contact, so they have the same motivations as customers
    D.Usability test aims to please the customers

    答案：D
    解析：
    本题的问题是“以下哪一项是正确？” A选项“在测试产品时，应该将新老客户分开。”；根据主题句1，应该在不影响新客户体验的前提下满足老客户的需求，因此不是将新老客户分开对待。B选项“近似客户和真实的使用者有同样的价值”；C选项“销售人员有许多的客户联系，因此他们和客户有同样的动机。”；根据主题句2 ，销售人员和客户没有相同的动机，使用销售人员代替客户是有风险的，可以推断出近似客户和真实的使用者没有同样的价值。D选项“可用性测试的目的是让客户满意”。A、B、C三个选项都被排除了，D选项符合文意，故选D。

  • 第2题：

    Which of the following is the functional description of a server connected between two separate IP subnets？（）

    • A、 server as a bridge
    • B、 server as a router
    • C、 server as a switch
    • D、 server as a data link

    正确答案:B

  • 第3题：

    Which of the following is required if ports from VLANs on two separate switches need to broadcastto each other?（）

    • A、Port mirroring
    • B、VPN
    • C、Trunking
    • D、Port authentication

    正确答案:C

  • 第4题：

    A solution for two batch applications was proposed in Companycom meeting. They are currently running in two LPARs on a p690. On a daily basis, both applications use 15% of the machine for their workload, and increase to 100% when their weekly reports are run. Since the reports are not run on the same day, what is the best solution?（）

    • A、COD
    • B、DLPAR
    • C、One big LPAR
    • D、Two separate p690 machines

    正确答案:B

  • 第5题：

    Which of the following statements are true？（） 

    • A、 The equals（） method determines if reference values refer to the same object.
    • B、 The == operator determines if the contents and type of two separate objects match.
    • C、 The equals（） method returns true only when the contents of two objects match.
    • D、 The class File overrides equals（） to return true if the contents and type of two separate objects        match.

    正确答案:A,D

  • 第6题：

    Users can define policy to control traffic flow between which two components? （）(Choose two.)

    • A、from a zone to the router itself
    • B、from a zone to the same zone
    • C、from a zone to a different zone
    • D、from one interface to another interface

    正确答案:B,C

  • 第7题：

    When configuring Shared Ethernet Adapter （SEA） failover between two VIO servers，  which of the following attributes must have a different value on both VIO servers？（）

    • A、 HA Mode
    • B、 Trunk priority
    • C、 Control Channel
    • D、 Default VLAN ID

    正确答案:B

  • 第8题：

    单选题
    A customer has two different applications， each requiring two processors.  They are evaluating the following three alternatives：   1） Two p5-520s each with two processors and 4GB memory   2） One partitioned p5-550 with four processors and 8GB memory   3） One partitioned p5-570 with four processors and 8GB memory   All three solutions will work.  However， when helping the customer decide which solution is best for their environment， the pSeries technical specialist should convey which of the following pieces of information？（）
    A

    A

    B

    B

    C

    C

    D

    D


    正确答案： A
    解析： 暂无解析

  • 第9题：

    多选题
    What are two advantages to customers with L2 MPLS VPNs? （）(Choose two.)
    A

    Service provider has routing control.

    B

    Customers control their own routing.

    C

    Can communicate protocols other than IP.

    D

    Allows them to use separate networks for IP and VPN traffic.


    正确答案： B,A
    解析： 暂无解析

  • 第10题：

    单选题
    When configuring Shared Ethernet Adapter （SEA） failover between two VIO servers，  which of the following attributes must have a different value on both VIO servers？（）
    A

     HA Mode

    B

     Trunk priority

    C

     Control Channel

    D

     Default VLAN ID


    正确答案： B
    解析： 暂无解析

  • 第11题：

    单选题
    Which of the following is the FIRST step a technician should take when troubleshooting a device issue？（）
    A

    Gather information from the customer.

    B

    Isolate the problem on the device.

    C

    Read the service documentation for possible causes.

    D

    Check the parts life counters.


    正确答案： D
    解析： 暂无解析

  • 第12题：

    单选题
    A solution for two batch applications was proposed in Companycom meeting. They are currently running in two LPARs on a p690. On a daily basis, both applications use 15% of the machine for their workload, and increase to 100% when their weekly reports are run. Since the reports are not run on the same day, what is the best solution?（）
    A

    COD

    B

    DLPAR

    C

    One big LPAR

    D

    Two separate p690 machines


    正确答案： D
    解析： 暂无解析

  • 第13题：

    Which of the following is the FIRST step a technician should take when troubleshooting a device issue？（）

    • A、Gather information from the customer.
    • B、Isolate the problem on the device.
    • C、Read the service documentation for possible causes.
    • D、Check the parts life counters.

    正确答案:A

  • 第14题：

    When dealing with customers on the phone that are not very comfortable with technology, which of the following techniques would be MOST helpful to ensure that effective communication is taking place?（）

    • A、Frequently paraphrase what the caller is saying.
    • B、Repeat what is being said multiple times so that the customer can understand exactly what to do.
    • C、Speak very slowly when replying to the customer.
    • D、Tell the customer to send an email stating exactly what the problem is so that the communication between the two parties is clear.

    正确答案:A

  • 第15题：

    When arriving at the customers location， two different users describe the problem， and from their description it seems to be two separate problems. Which of the following is an appropriate step to take？（）

    • A、Ignore both of them and decide what the real problem is.
    • B、Set up a separate call for each problem.
    • C、Have them duplicate the problem at the device.
    • D、Ask a third person and see if the problem is the same thing.

    正确答案:C

  • 第16题：

    The administrator of a Power 595 server is required to concurrently host LPARs for two different customers. Both customers’ LPARs have the same VLAN ID and subnet range， but their traffic must be isolated from each other.  Which feature within the system would provide this functionality？（）

    • A、 802.1Q
    • B、 Virtual switch
    • C、 Logical Host Ethernet （LHE） Adapter
    • D、 Shared Ethernet Adapter （SEA） Trunking

    正确答案:B

  • 第17题：

    Users can define policy to control traffic flow between which two components？（）

    • A、from a zone to the device itself
    • B、from a zone to the same zone
    • C、from a zone to a different zone
    • D、from one interface to another interface

    正确答案:B,C

  • 第18题：

    Two database users, Jack and Bill, are accessing the SupportCenter STAFF table of the SupportCenter DB database. When Jack modifies a value in the table, the new value is invisible to Bill. Which is the modified value invisible to Bill?（）

    • A、The modified data are not available on disk.
    • B、The modified data have been flushed out from memory.
    • C、The modified rows of the SupportCenter STAFF table have been locked.
    • D、Jack has not committed the changes after modifying the value.
    • E、Both users are accessing the database from two different machines.

    正确答案:D

  • 第19题：

    单选题
    Which of the following is required if ports from VLANs on two separate switches need to broadcastto each other?（）
    A

    Port mirroring

    B

    VPN

    C

    Trunking

    D

    Port authentication


    正确答案： C
    解析： 暂无解析

  • 第20题：

    单选题
    The administrator of a Power 595 server is required to concurrently host LPARs for two different customers. Both customers’ LPARs have the same VLAN ID and subnet range， but their traffic must be isolated from each other.  Which feature within the system would provide this functionality？（）
    A

     802.1Q

    B

     Virtual switch

    C

     Logical Host Ethernet （LHE） Adapter

    D

     Shared Ethernet Adapter （SEA） Trunking


    正确答案： A
    解析： 暂无解析

  • 第21题：

    单选题
    Which one of the following words is most appropriate when you describe the character of Katherine in Wuthering Heights?
    A

    generous

    B

    capricious

    C

    charitable

    D

    frivolous


    正确答案： C
    解析：
    《呼啸山庄》中凯瑟琳是一个单纯善良、天真无邪的形象，自由和激情是他身上最大的闪亮点，但是她叛逆倔强，行为任性。故选B。

  • 第22题：

    单选题
    When dealing with customers on the phone that are not very comfortable with technology, which of the following techniques would be MOST helpful to ensure that effective communication is taking place?（）
    A

    Frequently paraphrase what the caller is saying.

    B

    Repeat what is being said multiple times so that the customer can understand exactly what to do.

    C

    Speak very slowly when replying to the customer.

    D

    Tell the customer to send an email stating exactly what the problem is so that the communication between the two parties is clear.


    正确答案： B
    解析： 暂无解析

  • 第23题：

    单选题
    Which of the following is the functional description of a server connected between two separate IP subnets？（）
    A

     server as a bridge

    B

     server as a router

    C

     server as a switch

    D

     server as a data link


    正确答案： A
    解析： 暂无解析

  • 第24题：

    单选题
    When arriving at the customers location， two different users describe the problem， and from their description it seems to be two separate problems. Which of the following is an appropriate step to take？（）
    A

    Ignore both of them and decide what the real problem is.

    B

    Set up a separate call for each problem.

    C

    Have them duplicate the problem at the device.

    D

    Ask a third person and see if the problem is the same thing.


    正确答案： C
    解析： 暂无解析

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