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问题：单选题A user reports that when trying to print a document nothing comes out of the printer and states that the only printer in the printer dialog box is ’Microsoft Office Document Image Writer.’ The technician should understand that the problem is that the p...
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问题：单选题A printer takes a long time to print high-end graphics. Which of the following would be the FIRST action to take？（）A Recommend the use of smaller graphics.B Replace the toner cartridge.C Recommend connecting fewer users to the printer.D Check the amou...
问题：单选题Which of the following would be the safest environmental condition for working on multiple systems at one time？（）A A tiled room with anti-static mats and wrist straps.B A clean， carpeted room with anti-static mats and wrist straps.C A tiled room in a w...
问题：单选题When experiencing video problems， which of the following should be performed FIRST to ensure that the monitor is not causing the problem？ （）A Check for the latest video drivers.B Install a known-good video adapter.C Attach the monitor to a known-good c...
问题：单选题A laser printer has a vertically repetitive print defect. Before attempting to repair the printer，a technician should determine：（）A the distance between the spots.B which paper tray was used to print the document.C which driver was used to print the do...
问题：单选题A technician receives a new printer for repair and the work order states that when powered on the printer makes a loud noise and will not print. Which of the following actions should the technician take？ （）A Install new drivers on the computer.B Insta...
问题：单选题To force a user to use Ctrl-Alt-Delete to log into the computer， a technician can go to Control Panel then：（）A Accessibility options.B Security Center.C User accounts and the Advanced tab.D Windows Firewall....
问题：单选题Which of the following desktop hardware should a technician be MOST concerned with disposing of correctly？（）A batteriesB power cordsC disk drivesD hard drives...
问题：多选题Which of the following is a type of motherboard？（）APCI daughter boardBIDE controller boardCSATA controller boardDmicro ATXEstandard ATX...
问题：单选题Which of the following is the process a scanner uses to scan images to a computer？（）A Light is shown through the image and onto the scanner headB Light is reflected off a mirror onto the Charged Coupled Device （CCD）C Light is flashed off a mirror onto ...
问题：多选题When a computer does not recognize an internal modem， a technician should determine whether：（）Athe modem is seated properly.Bthe number being dialed is valid.Cthere are resource conflicts.Dthere is power to the modem.Ethe modem speaker is enabled....
问题：单选题A technician receives a work order requesting the installation of an NLX motherboard into a micro ATX case. Which of the following should the technician recognize？（）A A standard ATX power supply will not be able to connect to the NLX adapter.B The syst...
问题：单选题During boot up， a laptop screen displays vertical colored lines and then the LCD screen goes blank. There are no display problems when connected to an external monitor. Which of the following actions should be taken to resolve the problem？ （）A Replace ...
问题：单选题Which of the following would be an example of a biometric device？（）A USB security keyB smart card readerC thumb print readerD encryption password...
问题：单选题Which of the following represents a safety hazard？（）A liquid on the floorB a tiled floorC a concrete floorD carpet...
问题：单选题Which of the following is used to produce the best LCD image on a laptop？（）A Dual scanB Active matrixC Passive matrixD Active scanning...
问题：单选题Which of the following would be the maximum number of devices in a single chain that USB technology will allow？（）A 98B 127C 254D 120...
问题：单选题A computer has been upgraded with a new hard drive and after reassembling the computer and turning the computer on， the drive LED remains lit and an error message during power-on self test （POST） states， ’No Drive Present.’ Which of the following would...
