Install new drivers on the computer.
Install a new ink cartridge.
Install a print head on the printer.
Remove the packing tape from the print head.
第1题:
A user installs a laser jet printer on a Windows XP desktop. The user states that Windows XPgeneric printer drivers were used. When the user prints a document, the pages are printing out with random symbols, letters, and numbers. Which of the following should the technician do?()
第2题:
A technician receives a dot matrix printer for repair and the work order states that the printer is only printing one-half of each character. Which of the following should the technician replace?()
第3题:
A technician receives a new printer for repair and the work order states that when powered on the printer makes a loud noise and will not print. Which of the following actions should the technician take? ()
第4题:
A user reports that when trying to print a document nothing comes out of the printer and states that the only printer in the printer dialog box is ’Microsoft Office Document Image Writer.’ The technician should understand that the problem is that the printer: ()
第5题:
A laser printer is sent for repair and the work order indicates that there is an image printing problem. Which of the following should a technician do FIRST to confirm this problem?()
第6题:
A technician is setting up a new inkjet printer and notices that the images appear hazy. Which of the following should the technician perform FIRST to resolve the issue?()
第7题:
Download manufacturer printer drivers
Restart the printer spooler
Check for Microsoft Windows updates
Check Device Manager
第8题:
No IP address on the printer
Paper jam in the paper feed tray
Improper DNS settings on the printer
Broken LCD screen on the printer
第9题:
Open all the doors in the printer.
Clear the print queue.
Turn the printer off.
Take the printer offline.
第10题:
MAC filtering
IP address
PoE
Port speed
第11题:
Refill the cartridges
Replace the toner
Replace the network cable
Calibrate the inkjet printer
第12题:
Run the calibration feature on the laser printer.
Run a self-test image page from the printer.
Clean the corona wire and return printer.
Print a test page from a computer.
第13题:
A technician receives a printer that is printing ink smudges on random sheets of paper. Which of the following should the technician try FIRST?()
第14题:
A technician receives a laptop work order stating that the mouse pointer from the touchpad is moving randomly around the screen. Which of the following should the technician do FIRST?()
第15题:
If an external monitor is attached to a laptop and it does not work, which of the following actions should a technician take FIRST?()
第16题:
Several users report that they are unable to print to a new printer recently installed. The technician is unable to ping the printer. Which of the following is the MOST likely cause?()
第17题:
Which of the following should the technician do FIRST when removing a paper jam?()
第18题:
Install new drivers on the computer.
Install a new ink cartridge.
Install a print head on the printer.
Remove the packing tape from the print head.
第19题:
Install new drivers on the computer.
Install a new ink cartridge.
Install a print head on the printer.
Remove the packing tape from the print head.
第20题:
print head
fuser
injector
print nozzle
第21题:
Replace the printer.
Replace print head assembly.
Clean the print head.
Use a different brand of paper.
第22题:
Re-install the operating system.
Open and close the cover.
Use the function key to activate the monitor.
Install new software for the keyboard.
第23题:
fuser
ozone filter
transfer corona
primary corona
第24题:
Right-click on the printer and select Properties
Double click on the printer icon
Right-click on the printer and select Set as Default
Right-click on the printer and select Open