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问题：单选题A technician receives a new printer for repair and the work order states that when powered on the printer makes a loud noise and will not print. Which of the following actions should the technician take？ （）A Install new drivers on the computer.B Insta...
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问题：单选题Which of the following will help protect an operating system from vulnerability？（）A Download free anti-virus programs from the Internet.B Perform updates from the manufacturers website regularly.C Using the operating systems email program only to open ...
问题：单选题Which of the following represents a safety hazard？（）A liquid on the floorB a tiled floorC a concrete floorD carpet...
问题：多选题When a computer does not recognize an internal modem， a technician should determine whether：（）Athe modem is seated properly.Bthe number being dialed is valid.Cthere are resource conflicts.Dthere is power to the modem.Ethe modem speaker is enabled....
问题：单选题A technician receives a computer for repair and observes that the fan on the power supply is not moving. Which of the following should the technician do？ （）A Move the power supply voltage switch to 220 volts.B Add an additional fan to help cool the com...
问题：单选题When installing an inkjet printer for the first time， which of the following should be done FIRST？ （）A Print a test page from the Printer icon under the printers tab.B Select the new printer as the default printer.C Run the printhead alignment within t...
问题：单选题When connecting a laser printer to a network for the first time， a technician should FIRST：（）A configure the network settings on the printer.B ensure the cable is set to TCP/IP.C enable the printer in the BIOS.D configure the printer as bi-directional ...
问题：单选题Which of the following is the process a scanner uses to scan images to a computer？（）A Light is shown through the image and onto the scanner headB Light is reflected off a mirror onto the Charged Coupled Device （CCD）C Light is flashed off a mirror onto ...
问题：单选题A printer takes a long time to print high-end graphics. Which of the following would be the FIRST action to take？（）A Recommend the use of smaller graphics.B Replace the toner cartridge.C Recommend connecting fewer users to the printer.D Check the amou...
问题：单选题A technician receives a work order requesting the installation of an NLX motherboard into a micro ATX case. Which of the following should the technician recognize？（）A A standard ATX power supply will not be able to connect to the NLX adapter.B The syst...
问题：单选题When experiencing video problems， which of the following should be performed FIRST to ensure that the monitor is not causing the problem？ （）A Check for the latest video drivers.B Install a known-good video adapter.C Attach the monitor to a known-good c...
问题：单选题A printer takes a long time to print high-end graphics. Which of the following would be the FIRST action to take？ （）A Replace the toner cartridge.B Recommend the use of smaller graphics.C Check the amount of memory installed.D Recommend connecting fewe...
问题：单选题When rebooting a computer running Windows XP Home， a technician observes an error message stating，“illegal I/O port address.” Which of the following can be done to resolve this error？（）A Upgrade the motherboard BIOS.B Upgrade to Windows XP Professional...
问题：多选题Which of the following is a type of motherboard？（）APCI daughter boardBIDE controller boardCSATA controller boardDmicro ATXEstandard ATX...
问题：单选题Which of the following would be an example of a biometric device？（）A USB security keyB smart card readerC thumb print readerD encryption password...
问题：单选题Which of the following would be the safest environmental condition for working on multiple systems at one time？（）A A tiled room with anti-static mats and wrist straps.B A clean， carpeted room with anti-static mats and wrist straps.C A tiled room in a w...
问题：单选题Which of the following desktop hardware should a technician be MOST concerned with disposing of correctly？（）A batteriesB power cordsC disk drivesD hard drives...
问题：单选题A customer has security concerns about classified local data being compromised if the laptop isstolen. The customers laptop has Windows 2000 utilizing the FAT16 file system. Which of the following actions should be taken？（）A Upgrade the operating syste...
问题：单选题A computer has been upgraded with a new hard drive and after reassembling the computer and turning the computer on， the drive LED remains lit and an error message during power-on self test （POST） states， ’No Drive Present.’ Which of the following would...
