The drum is old and needs to be replaced.
The fuser is not coming up to the proper temperature.
The paper tray rollers are too tight.
The paper is damp due to humidity.
第1题:
Mike, a technician, is troubleshooting a printer issue. The print spooler for a local printer continues to fill up with new jobs and no jobs are being processed at the printer. Which of the following is MOST likely the cause?()
第2题:
Which of the following commands would a technician MOST likely use to map a printer from aremote computer?()
第3题:
Which of the following will MOST likely happen if a laser printer displays ‘15% fuser remaining’?()
第4题:
A printer is not pulling paper out of the paper tray. Which of the following is the MOST possible cause of the problem? ()
第5题:
Which of the following should the technician do FIRST when removing a paper jam?()
第6题:
A service technician suspects the fuser assembly needs to be replaced. Which of the following is MOST likely the type of printer being repaired? ()
第7题:
The drum is old and needs to be replaced.
The fuser is not coming up to the proper temperature.
The paper tray rollers are too tight.
The paper is damp due to humidity.
第8题:
Replace the paper with thinner paper.
Replace the toner cartridges.
Replace the fuser.
Replace the print heads.
第9题:
The printer fuser assembly needs to be replaced.
The pickup rollers no longer have pickup grip.
Something is stuck inside of the pickup assembly.
The printer needs to have the toner cartridge replaced.
第10题:
Replace the printer.
Replace print head assembly.
Clean the print head.
Use a different brand of paper.
第11题:
The printer will print according to specification.
The printer will stop printing immediately.
The printer will take longer to print.
The printer will print blank sheets of paper
第12题:
The printer needs to be calibrated.
There is a problem with the document being printed.
The print head is clogged.
An incorrect paper type is being used.
第13题:
A technician receives a printer that is printing ink smudges on random sheets of paper. Which of the following should the technician try FIRST?()
第14题:
A laser printer keeps displaying, ‘Paper Jam – Front Door’. It does not matter which tray or paper type the printer is using. Which of the following is the MOST likely reason why the printer is having this issue?()
第15题:
Several users report that they are unable to print to a new printer recently installed. The technician is unable to ping the printer. Which of the following is the MOST likely cause?()
第16题:
A user reports that the laser printer is constantly jamming on humid days. Which of the following is the MOST likely resolution to the problem?()
第17题:
A technician is checking on a printer that is frequently jamming. The jams always consist ofmultiple papers becoming stuck. The paper in the printer was just reloaded this morning. Which of the following is the MOST likely reason for the jams?()
第18题:
Replace the tray two paper sensor and run the printer self test.
Remove the tray two paper sensor and clean the printhead.
Check the tray two paper sensors for blockage and run the printer self test.
Check the tray two paper rollers for blockage, clean the printhead, and run the printer self test.
第19题:
No IP address on the printer
Paper jam in the paper feed tray
Improper DNS settings on the printer
Broken LCD screen on the printer
第20题:
NET USE
IPCONFIG
NSLOOKUP
TRACERT
第21题:
Open all the doors in the printer.
Clear the print queue.
Turn the printer off.
Take the printer offline.
第22题:
The network connection is unavailable.
The printer is offline.
The user does not have the proper security permissions.
The print spooler is stopped.
第23题:
Inkjet
Laser
Impact
Thermal
第24题:
Pickup rollers
Print head
Drum
Fuser