When using an ink jet printer, a user reports that colors seem to be missing intermittently. Which of the following is MOST likely the cause?()A、The printer needs to be calibrated.B、There is a problem with the document being printed.C、The print head is cl

题目

When using an ink jet printer, a user reports that colors seem to be missing intermittently. Which of the following is MOST likely the cause?()

  • A、The printer needs to be calibrated.
  • B、There is a problem with the document being printed.
  • C、The print head is clogged.
  • D、An incorrect paper type is being used.

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  • 第1题:

    A user installs a laser jet printer on a Windows XP desktop. The user states that Windows XPgeneric printer drivers were used. When the user prints a document, the pages are printing out with random symbols, letters, and numbers. Which of the following should the technician do?()

    • A、Download manufacturer printer drivers
    • B、Restart the printer spooler
    • C、Check for Microsoft Windows updates
    • D、Check Device Manager

    正确答案:A

  • 第2题:

    A technician receives a new printer for repair and the work order states that when powered on the printer makes a loud noise and will not print.  Which of the following actions should the technician take? ()

    • A、Install new drivers on the computer.
    • B、Install a new ink cartridge.
    • C、Install a print head on the printer.
    • D、Remove the packing tape from the print head.

    正确答案:D

  • 第3题:

    A user reports that when trying to print a document nothing comes out of the printer and states that the only printer in the printer dialog box is ’Microsoft Office Document Image Writer.’ The technician should understand that the problem is that the printer: ()

    • A、has not been installed on the user’s computer.
    • B、is not turned on.
    • C、driver is corrupt.
    • D、cable is unplugged.

    正确答案:A

  • 第4题:

    A printer is not pulling paper out of the paper tray. Which of the following is the MOST possible cause of the problem? ()

    • A、Pickup rollers
    • B、Print head
    • C、Drum
    • D、Fuser

    正确答案:A

  • 第5题:

    A customer states that they cannot print from their laser printer. The printer displays a ‘Paper Jam’ error. Upon inspection there is no paper jam. The only indication is a clicking sound when the user tries to print. Which of the following is the MOST likely cause?()

    • A、Feed roller gear is broken.
    • B、Feed rollers are dirty.
    • C、Fuser has overheated.
    • D、Toner cartridge needs to be replaced.

    正确答案:A

  • 第6题:

    A user is printing pictures to the color laser printer and the bottom half of the picture is faded. The printer is displaying no errors. Which of the following is the MOST likely resolution to the problem?()

    • A、Replace the printer ribbon.
    • B、Replace the pickup assembly.
    • C、Replace the fuser.
    • D、Replace the print head.

    正确答案:C

  • 第7题:

    单选题
    A user reports that when trying to print a document nothing comes out of the printer and states that the only printer in the printer dialog box is ’Microsoft Office Document Image Writer.’ The technician should understand that the problem is that the printer: ()
    A

    has not been installed on the user’s computer.

    B

    is not turned on.

    C

    driver is corrupt.

    D

    cable is unplugged.


    正确答案: C
    解析: 暂无解析

  • 第8题:

    单选题
    A network printer will not print. The printer is online and visible. All the print jobs complete but the printer will not operate. Which of the following is the MOST likely cause?()
    A

    The drum is faulty.

    B

    The print buffer is full.

    C

    The printer is out of toner.

    D

    The fuser is faulty.


    正确答案: A
    解析: 暂无解析

  • 第9题:

    单选题
    The network printer is locking up and printing garbled text. When the user cancels the job fromtheir local print queue, nothing happens. Which of the following is the MOST likely cause?()
    A

    The printer needs to be power cycled to clear the job.

    B

    The print server’s queue needs to be checked.

    C

    The printer needs to be set to factory defaults.

    D

    The user’s workstation needs to be rebooted.


    正确答案: C
    解析: 暂无解析

  • 第10题:

    单选题
    A user reports that while printing a large document,the local printer fails to print and the document cannot be deleted from the queue. What is the MOST likely cause of the problem?()
    A

    The printer cable is not bi-directional.

    B

    The user does not have full printer administration rights.

    C

    The computer cannot spool and send the print job fast enough.

    D

    The print job is too big for the amount of available memory.


    正确答案: D
    解析: 暂无解析

  • 第11题:

    多选题
    A user reports that a printer has started producing a repetitive image defect on all printouts. Which of the following are the MOST likely causes of the problem?() (Select TWO).
    A

    Toner cartridge

    B

    Laser scanner

    C

    Formatter PCB

    D

    Pickup rollers

    E

    Fuser


    正确答案: C,B
    解析: 暂无解析

  • 第12题:

    单选题
    When using an ink jet printer, a user reports that colors seem to be missing intermittently. Which of the following is MOST likely the cause?()
    A

    The printer needs to be calibrated.

    B

    There is a problem with the document being printed.

    C

    The print head is clogged.

    D

    An incorrect paper type is being used.


    正确答案: A
    解析: 暂无解析

  • 第13题:

    A user reports that a printer has started producing a repetitive image defect on all printouts. Which of the following are the MOST likely causes of the problem?() (Select TWO).

    • A、Toner cartridge
    • B、Laser scanner
    • C、Formatter PCB
    • D、Pickup rollers
    • E、Fuser

    正确答案:A,E

  • 第14题:

    A user reports that while printing a large document,the local printer fails to print and the document cannot be deleted from the queue. What is the MOST likely cause of the problem?()

    • A、The printer cable is not bi-directional.
    • B、The user does not have full printer administration rights.
    • C、The computer cannot spool and send the print job fast enough.
    • D、The print job is too big for the amount of available memory.

    正确答案:D

  • 第15题:

    Users are having trouble printing in terminal services. The administrator finds that whenever a certain user prints the print spooler crashes. Which of the following is the MOST likely problem?()

    • A、The user is using a PostScript driver.
    • B、The printer is not on the HCL.
    • C、The user does not have the appropriate permissions to print.
    • D、The printer driver is not installed on the terminal server.

    正确答案:A

  • 第16题:

    A user reports that the laser printer is constantly jamming on humid days. Which of the following is the MOST likely resolution to the problem?()

    • A、Replace the paper with thinner paper.
    • B、Replace the toner cartridges.
    • C、Replace the fuser.
    • D、Replace the print heads.

    正确答案:A

  • 第17题:

    Which of the following may cause a printer to not print correctly after updating from Windows 98 to Windows XP?()

    • A、Incorrect printer driver.
    • B、Printer needs calibration.
    • C、Dirty printer head.
    • D、Font settings on the printer.

    正确答案:A

  • 第18题:

    A user reports that their thermal wristband printer is printing barcodes that will not scan properly.Which of the following maintenance techniques would MOST likely resolve this issue?()

    • A、Replace the print roller
    • B、Reset to factory defaults
    • C、Replace the wristband roll
    • D、Clean the heating assembly

    正确答案:D

  • 第19题:

    单选题
    Users are having trouble printing in terminal services. The administrator finds that whenever acertain user prints the print spooler crashes.  Which of the following is the MOST likely problem?()
    A

     The user is using a PostScript driver.

    B

     The printer is not on the HCL.

    C

     The user does not have the appropriate permissions to print.

    D

     The printer driver is not installed on the terminal server.


    正确答案: D
    解析: 暂无解析

  • 第20题:

    单选题
    Users are having trouble printing in terminal services. The administrator finds that whenever a certain user prints the print spooler crashes. Which of the following is the MOST likely problem?()
    A

    The user is using a PostScript driver.

    B

    The printer is not on the HCL.

    C

    The user does not have the appropriate permissions to print.

    D

    The printer driver is not installed on the terminal server.


    正确答案: C
    解析: 暂无解析

  • 第21题:

    单选题
    Which of the following may cause a printer to not print correctly after updating from Windows 98 to Windows XP?()
    A

    Incorrect printer driver.

    B

    Printer needs calibration.

    C

    Dirty printer head.

    D

    Font settings on the printer.


    正确答案: A
    解析: 暂无解析

  • 第22题:

    单选题
    Mike, a technician, is troubleshooting a printer issue. The print spooler for a local printer continues to fill up with new jobs and no jobs are being processed at the printer. Which of the following is MOST likely the cause?()
    A

    The network connection is unavailable.

    B

    The printer is offline.

    C

    The user does not have the proper security permissions.

    D

    The print spooler is stopped.


    正确答案: B
    解析: 暂无解析

  • 第23题:

    单选题
    Which of the following printer types uses thin print pins to transfer ink from a fiber or ribbon? ()
    A

    impact

    B

    laser

    C

    solid ink

    D

    ink jet


    正确答案: D
    解析: 暂无解析