The supporting documentation
The vendors website
The Internet
The servers event logs
第1题:
While troubleshooting a video problem on an application server, the system administrator has determined that the video firmware should be updated. Which of the following sources should be used to locate an appropriate update for this hardware?()
第2题:
The administrator has just installed a new memory module into the server. Now, the server is not showing the new memory. Which of the following should the administrator perform FIRST?()
第3题:
An administrator has encountered a problem with a particular piece of software installed on the serverand begins the troubleshooting process. Which of the following is the FIRST place the administrator should look for specific information about the problem?()
第4题:
Which of the following is the BEST place to find information about particular server software?()
第5题:
Notify users impacted by the problem
Verify full system functionality
Document the actions and outcomes
Identify the scope of the problem
第6题:
Ensure that the power cable for the UPS is plugged in.
Ensure the battery in the UPS is still good.
Check the smart cable connecting the UPS to the server.
Reset the UPS to determine if the problem persists.
第7题:
Make one change at a time and test/confirm the change has resolved the problem.
Verify full system functionality.
Replicate the problem.
Determine if a common element is causing multiple problems.
Identify any changes to the server.
第8题:
Gather information from users.
Reboot the server.
Apply the latest service packs to the operating system.
Perform a root cause analysis.
第9题:
Vendor website
Online support channels
Driver release notes
HCL
第10题:
Third-party manufacturer
Video chipset manufacturer
Server manufacturer
Operating system manufacturer
Shareware file sharing site
第11题:
The supporting documentation
The vendor website
The Internet
The server event logs
第12题:
Gather information from users.
Reboot the server.
Apply the latest service packs to the operating system.
Perform a root cause analysis
第13题:
An administrator has encountered a problem with a particular piece of software installed on the server and begins the troubleshooting process. Which of the following is the FIRST place the administrator should look for specific information about the problem?()
第14题:
A server administrator implements a solution that should fix an issue. Which of the following should the administrator do NEXT in the troubleshooting process?()
第15题:
An administrator is troubleshooting a problem on an application server, but has not determined the cause of the problem and is not able to replicate the problem. Which of the following should the administrator do prior to escalating the issue?()
第16题:
Which of the following commands should be used to obtain information about the installed software?()
第17题:
WINS server
DNS server
Lmhosts file
DHCP cache
第18题:
MIBs
SMTP
WMI
DHCP
第19题:
System reboot
Reseat the memory
Install the latest firmware
Install the latest driver
第20题:
Loop back plugs
Power supply tester
System logs
TDR
第21题:
The supporting documentation
The vendors website
The Internet
The servers event logs
第22题:
smit system
smit installp
smit licenses
smit list_software
第23题:
Vendor website
Online support channels
Driver release notes
HCL
第24题:
MIBs
SMTP
WMI
DHCP