An administrator has set up a company’s intranet server.Users should be able to access it but nousers are able to.The administrator verifies that the website is accessible by IP address.Which of the following should the administrator look at FIRST to reso

第1题：

An administrator is upgrading memory on the server. Once the server in turned back on, the administrator notices that the memory has not changed. The system board website says the board should accept the new amount of memory.Which of the following should the administrator do FIRST?（）

• A、Replace memory chips with known good memory chips.
• B、Reseat the memory chips.
• C、Update the BIOS.
• D、Upgrade the server OS

第2题：

A system administrator noticed several error messages on the screen while the system was booting up； but was not able to write them down. Where should the system administrator look for the console log， assuming it is in the default location？（）

• A、/tmp/conslog
• B、/etc/console.log
• C、/var/adm/ras/conslog
• D、/var/ras/console.log

第3题：

A user is unable to access the company website on a laptop. A network technician verifies that theuser can access other Internet pages. According to network troubleshooting methodology, which of the following steps should be taken NEXT?（）

• A、Remotely connect to the user's laptop and review the network configuration settings
• B、Ping the web server from inside the network to ensure it is still up and running.
• C、Check to make sure the company's website is accessible from the Internet.
• D、Ensure the Ethernet cable is securely plugged into the user's laptop

第4题：

An administrator receives a call from a user who is unable to receive email. After troubleshooting the administrator is able to resolve the issue and verify that user is able to access email again.  Which of the following is the NEXT step that the administrator should take？（）

• A、 Implement preventative measures.
• B、 Close the issue.
• C、 Document the outcome.
• D、 Question other users to make sure they are not having the same issue.

第5题：

An administrator receives a call from a user who is unable to receive email. After troubleshooting the administrator is able to resolve the issue and verify that user is able to access email again. Which of the following is the NEXT step that the administrator should take?（）

• A、Implement preventative measures.
• B、Close the issue.
• C、Document the outcome.
• D、Question other users to make sure they are not having the same issue

第6题：

An administrator replaces the network card in a web server. After replacing the network card some users can access the server but others cannot. Which of the following is the FIRST thing the administrator should check?（）

• A、Default gateway
• B、The ports on the switch
• C、Port security on the server's switch port
• D、Ethernet cable

第7题：

An administrator has just installed a web server for the companys Internet site. After bringing the system online， customers notify the administrator that they cannot connect to the server. The administrator tests the web server from a workstation and can access the website. The customers continue to report issues.  Which of the following is the MOST likely reason for this？（）

• A、 The servers firewall is misconfigured.
• B、 The server’s timeout feature is set incorrectly.
• C、 The web server was not installed properly.
• D、 The company firewall is misconfigured.

第8题：

A system administrator has been asked to install an APAR but wants to be able to easily remove it. Which install option should be used？（）

• A、apply
• B、cleanup
• C、commit
• D、reject

第9题：

You work as the enterprise exchange administrator at Company.com.The Company.com network consists of a single Active Directory domain named Company.com.Company.com has an Exchange Server 2010 organization.You receive a complaint from a Company.com employee named Mia Hamm stating that she is only able to access her mailbox using Outlook Web App.You need to make sure that she can access her Mailbox.What should you do？（）

• A、You should consider enabling and set up Outlook Anywhere.
• B、You should consider setting up an Outlook Web App Mailbox policy.
• C、You should consider changing Mia Hamm’s mailbox features.
• D、You should consider removing Autodiscover record from the DNS zone.

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第13题：

A user is unable to connect to the company's intranet server by FQDN, but can connect by IP address. Other users are not having a problem. An administrator verifies that the user can successfully ping the server by IP address and can properly resolve the FQDN using nslookup. The problem is persisting after running ipconfig /flushdns. Which of the following should the administrator do NEXT?（）

• A、Examine the Imhost file.
• B、Flush the cache on the DNS server.
• C、Flush the cache on the WINS server.
• D、Examine the hosts file

第14题：

An administrator is setting up a network and would like to prevent users from having the ability to plug their PC into the network to receive an IP address. Which of the following addressing schemes should the technician use?（）

• A、NAT
• B、Dynamic
• C、Subnetting
• D、Static

第15题：

A company has a policy that states that all servers will be fully backed up on the weekend.Additionally， all changed items will be backed up each night. In the event of a server failure， the administrator wants to be able to fully recover the system using two restore jobs. Which of the following backup levels should be used nightly？（）

• A、Incremental
• B、Normal
• C、Differential
• D、Full

第16题：

An administrator has just installed a web server for the company's Internet site. After bringing the system online, customers notify the administrator that they cannot connect to the server. The administrator tests the web server from a workstation and can access the website. The customers continue to report issues. Which of the following is the MOST likely reason for this?（）

• A、The server's firewall is misconfigured.
• B、The server's timeout feature is set incorrectly.
• C、The web server was not installed properly.
• D、The company firewall is misconfigured.

第17题：

An administrator has encountered a problem with a particular piece of software installed on the server and begins the troubleshooting process. Which of the following is the FIRST place the administrator should look for specific information about the problem?（）

• A、The supporting documentation
• B、The vendor website
• C、The Internet
• D、The server event logs

第18题：

An administrator is upgrading memory on the server. Once the server in turned back on， the administrator notices that the memory has not changed. The system board website says the board should accept the new amount of memory.  Which of the following should the administrator do FIRST？（）

• A、 Replace memory chips with known good memory chips.
• B、 Reseat the memory chips.
• C、 Update the BIOS.
• D、 Upgrade the server OS.

第19题：

A system administrator needs to specify a set of FQDN to IP address mappings for a legacyserver； the administrator does not want the legacy server to be referenced by other servers. Which of the following should the administrator use to set this？（）

• A、DHCP server
• B、DNS server
• C、Host file
• D、Route statements

第20题：

A System p administrator noticed several error messages on the screen while the system was booting up； but was not able to write them down.  Where should the system administrator look for the console log， assuming it is in the default location（）

• A、/var/log/conslog
• B、/var/log/console.log
• C、/var/adm/ras/conslog
• D、/var/ras/console.log

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