remove all peripherals and reinstall them one at a time
replace the CMOS battery
check the AC power cord and verify the power source
back up the entire hard drive
第1题:
A technician turns on a PC and before the computer boots up, the technician is prompted for apassword. The technician does not know the password. Which of the following can the techniciando to allow access to the PC?() (Select TWO).
第2题:
A customer states their computer was fine until yesterday when they heard a pop noise and thecomputer stopped working. Which of the following components should the technician test FIRST?()
第3题:
The technician has replaced a power supply with an identical power supply, and now the high end graphics card is not working. Which of the following should the technician check?()
第4题:
What is the FIRST step in diagnosing a completely dead computer that was working fine the day before?()
第5题:
After booting up a new computer, a technician observes that the USB ports are not working with any USB devices. Which of the following should be done FIRST?()
第6题:
What is the FIRST and most important step in system troubleshooting?()
第7题:
A Windows 2003 Server is no longer able to access its internal SCSI drive. The cables are connected, the drive has power, and the drive shows up in Device Manager; however, the My Computer window does not show the drive that was previously working and formatted with NTFS. Which of the following would be the FIRST step in regaining access to the drive?()
第8题:
A technician needs to replace a computer’s hard drive. Which of the following should thetechnician do FIRST?()
第9题:
Remove network connections
Remove the RAM
Self ground on the computer case
Disconnect power to PC
第10题:
Physically press the appropriate button on the system.
Physically disconnect and reconnect the power cable on the system.
Log into the IVM using a Web Browser, select the managed-system and select the Power on option from the Operations menu.
Log into the HMC using a Web Browser, select the managed-system and select the Power on option from the Operations menu.
第11题:
Use a portable anti-static pad and wrist strap, ensuring all components remain on the mat, and the wrist strap is connected to the mat.
Leave the computer plugged in and running, to stabilize the power, and keep one hand on the case at all times while working on the unit.
Use a wrist strap, connecting it to the computer case. Leave the computer plugged into the outlet for grounding.
Advise the customer it is best if the computer is taken back to the shop for repair, so it will be in a controlled temperature environment.
第12题:
Place all the hardware components in static proof bags.
Remove all the jumpers from the motherboard.
Switch off the main power and remove the power cord
Use an anti-static wrist strap.
Turn off the computer.
Place the computer on the anti-static mat
第13题:
A technician has installed a new motherboard in a workstation, but after hardware tests, themotherboard has failed. Which of the following should the technician do FIRST before replacingthe motherboard? ()
第14题:
A laptop operates on battery power when connected with an AC adapter. Once the battery discharges, the computer turns off and will not turn back on. Which of the following are the MOST likely causes of the laptop issue? ()(Select TWO).
第15题:
which of the following actions will you not take before beginning installation or removal of anyNON-PNP hardware device inside the computer case?()
第16题:
A technician is troubleshooting a monitor displaying a blank screen and the power indicator light ison. Which of the following should the technician do next?()
第17题:
A computer boots up with the error "CMOS Checksum Failure." Which of the following components needs to be replaced?()
第18题:
An administrator is working on a rack mount server with all newly installed equipment. Theuninterruptible power supply (UPS) in the rack starts beeping loudly. Which of the following is the FIRST troubleshooting step that should be taken?()
第19题:
Mike, a technician, is working on a computer and the air is dry. Which of the following choices is the BEST option for Mike to use?()
第20题:
The memory
The CMOS battery
The PCIe power jack
The processor for chip creep
第21题:
Modify the portable computer’s power management settings to ensure the USB ports are not shut down when the computer is running on battery power.
Modify the portable computer’s BIOS settings to disable ACPI when the computer is running on battery power.
Modify the portable computer’s undocked hardware profile, and enable the USB root hub.
Disable the BIOS power management features in the portable computer’s BIOS settings.
Obtain external power supplies for the user’s USB devices. Ensure that these power supplies are connected when the portable computer is undocked.
Undock the portable computer, and reinstall the drivers for the USB port.
第22题:
Reformat the NTFS partition.
Recreate the partition that was deleted.
Rewrite the MBR.
Run a check disk on the drive
第23题:
remove all peripherals and reinstall them one at a time
replace the CMOS battery
check the AC power cord and verify the power source
back up the entire hard drive
第24题:
Set the clear password jumper on the motherboard
Enter the BIOS setup and select the clear password setting
Remove the power cord from the power supply and then plug it back in
Power cycle the PC
Remove the CMOS battery for 15 minutes