翻译以下关于邮政储蓄国内回执业务有关对话。 ①Clerk: Do you need A.R Service? ②Customer: How about the service charge? ③Clerk:One yuan for SMS service. ④ Customer: All right. ⑤Clerk: Please write down your mobile phone number here. We will inform you when the money arrives ther

题目
翻译以下关于邮政储蓄国内回执业务有关对话。 ①Clerk: Do you need A.R Service? ②Customer: How about the service charge? ③Clerk:One yuan for SMS service. ④ Customer: All right. ⑤Clerk: Please write down your mobile phone number here. We will inform you when the money arrives there. Thank you.
相似考题

1.以下英汉对照错误的是()。A.“服务费用是多少钱?”译成英文是：How about the service charge?B.“短信回执每笔一元。”译成英文是：One yuan for SMS service.C.“请写下您的手机号码。”译成英文是：Please write down your mobile phone number here.D.“汇款寄达后，我们会发短信通知您。”译成英文是：We will inform you when the money arrives there.

2.以下英汉对照正确的有()。A.“服务费用是多少钱?”译成英文是：How about the service charge?B.“短信回执每笔一元。”译成英文是：One yuan for SMS service.C.“请写下您的手机号码。”译成英文是：Please write your phone number here.D.“汇款寄达后，我们会电话通知您。”译成英文是：We will in form you when the money arrives there.

3.Desk Clerk:Good afternoon,Holiday Inn.Customer:Hello,I’d like to book a double room for the nights of 23rd and 24th please. Desk Clerk:______A:What’s the matter?B:Just a minute, please.C:What can I do for you?D:Can I help you?

4.以下英汉对照正确的有()。A、“服务费用是多少钱?”“How about the service charge?”B、“短信回执每笔一元。”“One yuan for SMS service.”C、“请写下您的手机号码。”“Please write your phone number here.”D、“汇款寄达后,我们会电话通知您。”“We will inform. you when the money arrives there.”

参考答案和解析
①您需要回执服务吗？ ②费用是多少钱？ ③短信回执每笔一元。 ④好吧。 ⑤请写下您的手机号码。汇款寄达后，我们会电话通知您。谢谢！
略
更多“翻译以下关于邮政储蓄国内回执业务有关对话。 ①Clerk: Do you need A.R Service? ②Customer: How about the service charge? ③Clerk:One yuan for SMS service. ④ Customer: All right. ⑤Clerk: Please write down your mobile phone number here. We will inform you when the money arrives ther”相关问题

  • 第1题：

    Clerk:Central Ballet. ?

    Customer: Yes, what's on tonight?

    Clerk: Sleeping Beauty.

    A． May I help you

    B． What do you want

    C． Can you speak out

    D． What's the matter


    正确答案：A
    消费者打电话到中央芭蕾舞团欲询问今晚的节目，这里的工作人员接到电话，选项A(我能帮你做什么)是习惯表达。选项B、C、D不符合交际语境。

  • 第2题：

    Customer service is the service or care that a consumer receives before, during and after a purchase. It's one of the factors that come in to play when a consumer is determining buying value, the other is the quality of the product or service that is being____1____

    Consumers often must encounter an experience to not only be a satisfied customer, but a loyal customer. Customer service is a part of that experience.

    Top notch service will create______2___and a returning customer, which is what we all must strive for.

    Excellent customer service is____3____to businesses today. It's a component that is often missing, unfortunately. How do you provide great customer service? Always make your customer a ____4___. Greet them in a friendly manner, whether that be via telephone, email or in person.

    Let them know you are there to help and that you will take care of them, not only before the sale but after as well. After all, in a thriving business customers are not ____5____; it's a requirement for businesses to survive.

    A. vitalB. optionalC. priorityD. offeredE. loyalty


    参考答案：1-5：DEACB

  • 第3题：

    资料：With 55% of consumers' customer service interactions starting online and 63% of adults using their smartphone several times a month to seek customer service， your mobile customer service tactics are more important than ever.
    A strong mobile customer service strategy will not only help you avoid losing customers， it can help you gain new ones and impact the bottom line.
    Think fast or drop the ball
    When it comes to customer service， speed is key. If my credit card stops working. or if I am trying to find the gate to my flight， or if I just lost cell reception， I needed the response five minutes ago. When customers do get in touch， it's important to act fast to get them the information they need. Forty-two percent of American shoppers complaining on social channels expect a brand to respond within the hour， and 57% expect the same level of timely customer service via social media at night and on the weekends as during business hours.
    Customers， however， are not just looking for speedy responses. We're accustomed to having all the information we need at our fingertips. According to Forrester. SS% of shoppers are likely to abandon their online purchase if they can't quickly find an answer to their question and 30% of users considering abandoning a purchase if a site is not mobile optimized， whether that’s on your website or via your social media platforms.
    Make sure that doesn't happen to you by thinking through potential questions your customers may have， and identifying any missing or incorrect information before customers need to reach out. Additionally， ensure your customer service contact info（whether that's a contact form， email address or social media handle） are readily available on all mobile website pages. The fewer chicks we have to make to get the information we seek， the better！

    What do customers want?

    A.Fast response
    B.Readily accessible information
    C.Optimized user surface
    D.All of these above

    答案：D
    解析：
    本题问的是“消费者想要什么？”A选项“快速回复”；B选项“便于获取的信息”；C选项“优化用户界面”；D选项“以上所有这些”。根据主题句可知，是快速回应，触手可得信息和优化用户页面，D选项正确。

  • 第4题：

    资料：With 55% of consumers' customer service interactions starting online and 63% of adults using their smartphone several times a month to seek customer service， your mobile customer service tactics are more important than ever.
    A strong mobile customer service strategy will not only help you avoid losing customers， it can help you gain new ones and impact the bottom line.
    Think fast or drop the ball
    When it comes to customer service， speed is key. If my credit card stops working. or if I am trying to find the gate to my flight， or if I just lost cell reception， I needed the response five minutes ago. When customers do get in touch， it's important to act fast to get them the information they need. Forty-two percent of American shoppers complaining on social channels expect a brand to respond within the hour， and 57% expect the same level of timely customer service via social media at night and on the weekends as during business hours.
    Customers， however， are not just looking for speedy responses. We're accustomed to having all the information we need at our fingertips. According to Forrester. SS% of shoppers are likely to abandon their online purchase if they can't quickly find an answer to their question and 30% of users considering abandoning a purchase if a site is not mobile optimized， whether that’s on your website or via your social media platforms.
    Make sure that doesn't happen to you by thinking through potential questions your customers may have， and identifying any missing or incorrect information before customers need to reach out. Additionally， ensure your customer service contact info（whether that's a contact form， email address or social media handle） are readily available on all mobile website pages. The fewer chicks we have to make to get the information we seek， the better！

    What is the main suggestion of this article?

    A.Identifying any missing or incorrect information before customers need to reach out
    B.Make online customer service easy and quick for customers.
    C.Avoid losing customers， it can help you gain new ones and impact the bottom line.
    D.ensure your customer service contact info are readily available on all mobile website pages.

    答案：B
    解析：
    本题问的是“文章的主要建议是什么？”A选项“在客户需要联系之前识别任何遗漏或不正确的信息”；B选项“为客户提供方便快捷的在线客服”；C选项“避免失去客户，它可以帮助您获得新客户并影响盈利”；D选项“确保您的客户服务联系信息随时可在所有移动网站页面上获得”。根据主题句可知，这篇文章主要谈到是在线客户服务，提出客户的要求和经营者需要做到的是快速和便捷，B选项正确。

  • 第5题：

    翻译以下关于邮政储蓄业务员开户业务的有关对话。 ①Customer: I want to open an account. ②Clerk: Fixed or current? ③Customer: Current. ④Clerk: Your ID card, please.


    正确答案:①我想开个户 ②活期的还是定期的 ③活期的 ④请出示您的证件

  • 第6题：

    下列英汉对照错误的是（）。

    • A、“服务费用是多少钱？”译成英文是：How about the service charge？
    • B、“短信回执每笔一元。”译成英文是：One yuan for SMS service.
    • C、“请写下您的手机号码。”译成英文是：Please write down your mobile phone number here.
    • D、“汇款寄达后，我们会发短信通知您。”译成英文是：We will inform you when the money arrives there.

    正确答案:D

  • 第7题：

    翻译以下关于邮政储蓄填单业务有关对话。 ①Clerk: Please fill in this form. ②Customer: Sorry, I don’t know Chinese. Would you help me to complete the form? ③Clerk: I am afraid I cannot do it for you. This is our regulation. You can go to the information desk to ask the director on duty for help.


    正确答案:①请填单。 ②对不起，我不懂汉语，麻烦您帮我填一下好吗？ ③很抱歉我不能为您填，这是我们的规定。请到咨询台找值班经理帮忙。

  • 第8题：

    单选题
    下列英汉对照错误的是（）。
    A

    “服务费用是多少钱？”译成英文是：How about the service charge？

    B

    “短信回执每笔一元。”译成英文是：One yuan for SMS service.

    C

    “请写下您的手机号码。”译成英文是：Please write down your mobile phone number here.

    D

    “汇款寄达后，我们会发短信通知您。”译成英文是：We will inform you when the money arrives there.


    正确答案： C
    解析： 暂无解析

  • 第9题：

    单选题
    Customer: I’d like to mail this box to California.　　Clerk: ______　　Customer: Gee, I don’t know about that. What do you have?　　Clerk: Airmail and surface mail.　　Customer: I guess surface mail is fine.
    A

    Do you want to insure it?

    B

    How do you want to mail it?

    C

    What can I do for you?

    D

    Where will you mail to?


    正确答案： D
    解析： 由顾客和营业员后面的回答可知B选项符合题意。

  • 第10题：

    单选题
    Guest: ______ .　　Clerk: Certainly. Do you have a reservation?　　Guest: Yes. The name is Morales. Mr. and Mrs. J. Morales.　　Clerk: Here we are. For five nights. Could you fill in the registration card, please? And I'll need you credit card.
    A

    I'd like rest here, please

    B

    I'd like to rent a room, please

    C

    I'd like to check in, please

    D

    I'd like to stay in, please.


    正确答案： B
    解析：
    表示客人要求登记入住。

  • 第11题：

    单选题
    John: I want to go to Chicago. When is the next train, please?　　Booking clerk: In fifteen minutes.　　John: How much is the fare?　　Clerk: You want to buy a single fare or a round trip ticket?　　John: ______　　Clerk: A round trip ticket saves you about 10% of the fare.
    A

    Will it take me straight there?

    B

    How much is it?

    C

    What’s the difference?

    D

    What is the fare?


    正确答案： D
    解析：
    由Clerk的回答可知，John应该是在问这两种票有什么区别，所以C选项符合题意。

  • 第12题：

    填空题
    翻译以下关于邮政储蓄业务员开户业务的有关对话。 ①Customer: I want to open an account. ②Clerk: Fixed or current? ③Customer: Current. ④Clerk: Your ID card, please.

    正确答案： ①我想开个户 ②活期的还是定期的 ③活期的 ④请出示您的证件
    解析： 暂无解析

  • 第13题：

    CLERK: Hello, Big City Electricity, how may I help you today

    PETERS:__1__.

    CLERK: May I have your account number

    PETERS: Certainly, it’s 4392107.

    CLERK: Thank you, is this Mr. Peters

    PETERS: Yes, this is Mr. Peters.

    CLERK: Thank you. What can I help you with

    PETERS: ___2_.

    CLERK: I’m sorry to hear that___2_.

    PETERS: The bill is 300% higher than last month.

    CLERK: Terribly sorry for that. Let me ask you a few questions and then I’ll see what I can do.

    PETERS: OK, Thank you for your help.

    CLERK: Of course, thank you for calling this to our attention. Now, how much do you usually pay for your electricity

    PETERS: I usually pay about $50 a month.

    CLERK: Thank you.___4_

    PETERS: $200. I can’t understand why.

    CLERK: Yes, Mr. Peters. Was your usage different in any way

    PETERS: No, it was an average month.

    CLERK: I’m sorry there certainly seems to be a mistake.

    PETERS: Well, I’m happy you agree with me.

    CLERK: I’ll contact a service representative. And what’s your phone number

    PETERS: 408-533-0875

    CLERK:___5_. We’ll do our best to change this as quickly as possible. PETERS: Thank you for your help in clearing this up.

    A. I think I’ve been overcharged for the past month.

    B. I’m terribly sorry about the mistake.

    C. I’m calling concerning my electricity bill.

    D. And how much did we charge on this bill

    E. Why do you think we charged you too much


    参考答案：子问题 1:C; 子问题 2:A; 子问题 3:E; 子问题 4:D; 子问题 5:B

  • 第14题：

    You are developing a Windows Communication Foundation (WCF) service. The service operation takes a customer number as the only argument and returns information about the customer. The service requires a security token in the header of the message. You need to create a message contract for the service.Which code segment should you use?（）

    A.

    B.

    C.

    D.


    参考答案：D

  • 第15题：

    资料：With 55% of consumers' customer service interactions starting online and 63% of adults using their smartphone several times a month to seek customer service， your mobile customer service tactics are more important than ever.
    A strong mobile customer service strategy will not only help you avoid losing customers， it can help you gain new ones and impact the bottom line.
    Think fast or drop the ball
    When it comes to customer service， speed is key. If my credit card stops working. or if I am trying to find the gate to my flight， or if I just lost cell reception， I needed the response five minutes ago. When customers do get in touch， it's important to act fast to get them the information they need. Forty-two percent of American shoppers complaining on social channels expect a brand to respond within the hour， and 57% expect the same level of timely customer service via social media at night and on the weekends as during business hours.
    Customers， however， are not just looking for speedy responses. We're accustomed to having all the information we need at our fingertips. According to Forrester. SS% of shoppers are likely to abandon their online purchase if they can't quickly find an answer to their question and 30% of users considering abandoning a purchase if a site is not mobile optimized， whether that’s on your website or via your social media platforms.
    Make sure that doesn't happen to you by thinking through potential questions your customers may have， and identifying any missing or incorrect information before customers need to reach out. Additionally， ensure your customer service contact info（whether that's a contact form， email address or social media handle） are readily available on all mobile website pages. The fewer chicks we have to make to get the information we seek， the better！

    Why is a strong mobile customer service strategy critical?

    A.It forbids customers to go.
    B.It helps you gain new customers.
    C.Because of customers are using their smartphone to seek customer service.
    D.It prevent losing customers entirety.

    答案：B
    解析：
    本题问的是“为什么强大的移动客户服务策略至关重要？”A选项“阻止顾客流失”；B选项“它可以帮助您获得新客户”；C选项“因为55％的客户正在使用智能手机寻求客户服务”；D选项“它可以防止失去客户”。根据主题句可知，能够帮助增加新的客户，B选项正确。

  • 第16题：

    资料：With 55% of consumers' customer service interactions starting online and 63% of adults using their smartphone several times a month to seek customer service， your mobile customer service tactics are more important than ever.
    A strong mobile customer service strategy will not only help you avoid losing customers， it can help you gain new ones and impact the bottom line.
    Think fast or drop the ball
    When it comes to customer service， speed is key. If my credit card stops working. or if I am trying to find the gate to my flight， or if I just lost cell reception， I needed the response five minutes ago. When customers do get in touch， it's important to act fast to get them the information they need. Forty-two percent of American shoppers complaining on social channels expect a brand to respond within the hour， and 57% expect the same level of timely customer service via social media at night and on the weekends as during business hours.
    Customers， however， are not just looking for speedy responses. We're accustomed to having all the information we need at our fingertips. According to Forrester. SS% of shoppers are likely to abandon their online purchase if they can't quickly find an answer to their question and 30% of users considering abandoning a purchase if a site is not mobile optimized， whether that’s on your website or via your social media platforms.
    Make sure that doesn't happen to you by thinking through potential questions your customers may have， and identifying any missing or incorrect information before customers need to reach out. Additionally， ensure your customer service contact info（whether that's a contact form， email address or social media handle） are readily available on all mobile website pages. The fewer chicks we have to make to get the information we seek， the better！

    How many people first turn to on-line channels when they seek customer service?

    A.C
    D.D

    答案：B
    解析：
    本题问的是“有多少人在寻求客户服务时首先转向在线渠道？”根据主题句可知，是的人，B选项正确。

  • 第17题：

    翻译以下关于邮政储蓄取款业务有关对话。 ①Customer: I want to withdraw 100,000yuan. ②Clerk: Have you made an appointment? ③Customer: No. ④Clerk: Sorry. If you withdraw the money over 50,000, you should make an appointment at least one day before.


    正确答案:①我想取10万元。 ②您预约了吗？ ③没有。 ④很抱歉，如果您的取款额超过5万元，您至少应提前一天预约。

  • 第18题：

    以下英汉对照错误的是（）。

    • A、“服务费用是多少钱？”译成英文是：How about the service charge？
    • B、“短信回执每笔一元。”译成英文是：One yuan for SMS service.
    • C、“请写下您的手机号码。”译成英文是：Please write down your mobile phone number here.
    • D、“汇款寄达后，我们会发短信通知您。”译成英文是：We will in form you when the money arrives there.

    正确答案:D

  • 第19题：

    填空题
    翻译以下关于邮政储蓄取款业务有关对话。 ①Customer: I want to withdraw 100,000yuan. ②Clerk: Have you made an appointment? ③Customer: No. ④Clerk: Sorry. If you withdraw the money over 50,000, you should make an appointment at least one day before.

    正确答案： ①我想取10万元。 ②您预约了吗？ ③没有。 ④很抱歉，如果您的取款额超过5万元，您至少应提前一天预约。
    解析： 暂无解析

  • 第20题：

    填空题
    翻译以下关于邮政储蓄填单业务有关对话。 ①Clerk: Please fill in this form. ②Customer: Sorry, I don’t know Chinese. Would you help me to complete the form? ③Clerk: I am afraid I cannot do it for you. This is our regulation. You can go to the information desk to ask the director on duty for help.

    正确答案： ①请填单。 ②对不起，我不懂汉语，麻烦您帮我填一下好吗？ ③很抱歉我不能为您填，这是我们的规定。请到咨询台找值班经理帮忙。
    解析： 暂无解析

  • 第21题：

    单选题
    Clerk: Can I help you?　　John: Not right now, thanks. I’m just looking.　　Clerk: Is there anything in particular I can do for you?　　John: ______　　Clerk: Oh, I’m afraid we’re out of digital watches, but we expect some in very soon. Is there anything else I can do for you?　　John: I guess not. But thanks anyway.　　Clerk: Well, please let me know if I can be of any further assistance.　　John: Thanks very much.
    A

    Maybe, yes.

    B

    Well, I’d rather like a watch.

    C

    Yes, thank you.

    D

    Well, actually, I’m looking for a digital watch.


    正确答案： D
    解析：
    根据上下文，上文提到您想卖点什么？下文要回答要买的东西，故D项正确。

  • 第22题：

    填空题
    翻译以下关于邮政储蓄国内回执业务有关对话。 ①Clerk: Do you need A.R Service? ②Customer: How about the service charge? ③Clerk:One yuan for SMS service. ④ Customer: All right. ⑤Clerk: Please write down your mobile phone number here. We will inform you when the money arrives there. Thank you.

    正确答案： ①您需要回执服务吗？ ②费用是多少钱？ ③短信回执每笔一元。 ④好吧。 ⑤请写下您的手机号码。汇款寄达后，我们会电话通知您。谢谢！
    解析： 暂无解析

  • 第23题：

    多选题
    以下英汉对照正确的有哪些？（）。
    A

    “服务费用是多少钱？”“How about the service charge？”

    B

    “短信回执每笔一元。”“One yuan for SMS service.”

    C

    “请写下您的手机号码。”“Please write your phone number here.”

    D

    “汇款寄达后，我们会电话通知您。”“We will inform you when the money arrives there.”


    正确答案： D,B
    解析： 暂无解析

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