Request that the pSeries technical specialist provide the discount percentage to the customer.
Run both eConfig and PCRS6000 to ensure that both configurators provide the same upgrade quote.
Confirm with the customer that the installed inventory accurately reflects what is actually installed.
Provide options to the customer so they can choose the most appropriate upgrade for their environment.
第1题:
The pSeries technical specialist just finished reviewing the system configurations with the customer. The customer requested that many of the availability options,initially configured,be removed due to budgetary constraints. What should be done next?()
第2题:
A bank is interested in technology that will enhance competitiveness and flexibility in the financial trading market by harnessing the typically unused power of idle machines. The pSeries technical specialist should make the customer aware of which IBM offering?()
第3题:
A customer is having problems after an AIX version upgrade from 5.2 to 5.3. Which of the following should the pSeries technical specialist recommend that the customer call?()
第4题:
A customer plans to order several new pSeries systems and is concerned that the additional heat load may overwhelm the current air-handling system. How might the pSeries technical specialist aid the customer in addressing their concern?()
第5题:
A customer currently has five partitioned POWER4 systems and is adding new systems. When the pSeries technical specialist introduces the first p5 system with CoD into this environment, how should the HMC be handled?()
第6题:
IBM Techline
IBM Supportline
IBM Software Distribution
IBM Hardware Support
第7题:
Sales Manual
Announcement Letter
Site and Hardware Planning Information
Adapter, Devices, and Cable Information for Multiple Bus Systems
第8题:
Direct the customer to the Installation Guide for each system to identify the power requirements.
Direct the customer to engage their site personnel to ensure the proper power connectors are provided to support the systems.
Direct the customer to the Site and Hardware Planning Information and review the system requirements for each new pSeries system.
Direct the customer to the Site and Hardware Planning Information to confirm that enough space is available in the rack to allow for proper airflow.
第9题:
Request that the pSeries technical specialist provide the discount percentage to the customer.
Run both eConfig and PCRS6000 to ensure that both configurators provide the same upgrade quote.
Confirm with the customer that the installed inventory accurately reflects what is actually installed.
Provide options to the customer so they can choose the most appropriate upgrade for their environment.
第10题:
Submit an RPO-MES to add the missing 2-way processor card.
Submit an MES order to add the missing 2-way processor card.
Request VPD from the customer and then submit an RPO-MES request.
Request VPD from the customer and then submit an MES order to add the missing 2-way processor card.
第11题:
Submitted an RPQ (Request for Quote) for AIX v5.1 support on a p5-570
Designed a p670 because it supports AIX 5.1 partitions
Initially designed a solution supporting AIX 5.1 partitions
Gained customer approval for the final design prior to ordering the system
第12题:
Recommend the customer call EMC.
Recommend the customer call IBM hardware support.
Recommend the customer contact SupportLine.
Recommend the customer re-creates the volume groups.
第13题:
A customer wants to upgrade an existing pSeries system. In addition to retrieving the IBM configuration records, what else should be done to ensure an accurate upgrade quote is provided?()
第14题:
A customer wants to upgrade their existing 6-way p650 to an 8-way. The installed inventory shows the p650 as only a 4-way. What should the pSeries technical specialist do in order to best correct IBMinventory records? ()
第15题:
A customer is getting ready to install a new pSeries system into their data center. They are concerned about providing the appropriate clearance around their 7014-T42 to allow for maintenance. What reference material should the pSeries technical specialist provide to the customer?()
第16题:
The account team designed a p5-570 solution to strategically position the customer for future IBM announcements. The customer was dissatisfied upon implementing the solution. An AIX v5.1 partition was added to the requirements halfway through the solution design process and it was not considered in the final design. What should the pSeries technical specialist have done to prevent this situation?()
第17题:
The account team is putting together a very complex solution for the customer. During the solution design phase, many of the customer’s requirements have changed and additional requirements are being identified. What should the pSeries technical specialist do to ensure the greatest possible customer satisfaction?()
第18题:
Remove the availability options,as requested, and place the systems on order.
Keep the availability options in the configurations and engage the pricer to provide deep discounting on the solution.
Remove the availability options and review the new configurations with the customer,highlighting the potential exposures.
Keep the availability options in the configurations, knowing that these options may prevent a critical situation in the future.
第19题:
I/T services and education to help with the implementation of the hardware and software
A Supportline specialist to work directly with the customer to manage any issues that arise
The services required to move the currently installed applications from the competitor’s systems to the IBM systems
A slimmed down solution to ensure that the IBM solution is less expensive than the competitor’s solution
第20题:
Some Express Configurations limit the amount of maximum memory at order time.
The customer must meet minimum system requirements to obtain Express Configuration pricing.
The Express Configurations offer less than the maximum number of processors.
The Express Configurations are only offered through the QuickShip Program.
第21题:
Use eConfig to configure and validate each pSeries and p5 system.
Engage Advanced Technical Support to review any outstanding technical issues.
Confirm with the customer that the solution design meets their requirements.
Perform a Pre-Install Solution Assurance Review to validate required power requirements.
第22题:
Have the PDU requirements been met?
Are there sufficient KVM connections?
Is there sufficient service clearance?
Is there sufficient space in the existing rack?
第23题:
Do not quote any additional services.
Add a tape device as an option to the quote.
Ask for a special bid to lower the total price.
Just quote exactly to the customer’s specification.
第24题:
Obtain buy-in and feedback from the customer.
First ask the client executive if financing has been arranged.
Plan the installation and rollout schedule before ordering.
Confirm that any additional requirements are handled by others.