If you do not offer it, IBM or someone else (perhaps your competitors) will.
Protects the end user in the event there is a service issue.
Protects the Reseller in the event the end user has a service issue.
all of the above
第1题:
Your end user customer has not requested a ServicePac to cover the base unit and options they have purchased. What is a compelling reason to offer service? ()
第2题:
翻译:Now that we have already made an inquiry on your articles, will you please make an offer before the end of this month?
第3题:
A customer is experiencing problems with a failed disk drive on their newly purchased p630 server. The IBM CE has replaced the disk and now the mirrored Logical Volume needs to be re-created. The customer does not have the skills to do this. There is no support contract with the solution provider but the p630 is covered under a Software Maintenance Agreement (SWMA) 24/7 contract. What should the pSeries technical specialist do first?()
第4题:
A customer is interested in a power efficient server solution. The Sales Specialist has recommended a BladeCenter solution. The customer debates the price is high compared to rack servers. Which of the following should the Sales Specialist emphasize to address the pricing difference?()
第5题:
Why should you sell IBM memory to your customer at the time of the system sale? ()
第6题:
Why should an IBM Reseller offer IBM Services on every solution?()
第7题:
You had installed an Active Directory Federation Services (AD FS) role on a Windows server 2008 in your organization. Now you need to test the connectivity of clients in the network to ensure that they can successfully reach the new Federation server and Federation server is operational. What should you do()
第8题:
I/T services and education to help with the implementation of the hardware and software
A Supportline specialist to work directly with the customer to manage any issues that arise
The services required to move the currently installed applications from the competitor’s systems to the IBM systems
A slimmed down solution to ensure that the IBM solution is less expensive than the competitor’s solution
第9题:
Send the customer information on VMware
Send the customer information on IBM BladeCenter
Call the customer to ask why they are consolidating
Send the customer information on IBM System P
第10题:
Examine the System Event Log on the user’s computer.
Examine the System Event Log on both domain controllers.
Examine the Security Event Log on both domain controllers.
Examine the Application Event Log on the user’s computer.
第11题:
IBM ServicePacs remove a liability from you the reseller in the event of fire
IBM ServicePacs remove a liability from you the reseller in the event of flooding
IBM ServicePacs provide improved warranty coverage
Service just adds a layer of cost you do not need
all of the above
第12题:
In Event Viewer, filter the Security log.
In Event Viewer, configure the properties of the Security log.
In the Local Security Policy console, modify the Security Options.
In the Registry Editor, add a Security Descriptor Definition Language (SDDL) value.
第13题:
Which two software components are prerequisite products for the Common Audit and Reporting Service (CARS) event server?()
第14题:
You have a junior sales representative working with your largest customer, who needs to build an entry System x Server hardware solution. Which IBM resource should the junior sales representative use? ()
第15题:
You have a request to put together IBM System x and blade servers attached to IBM DS4000 Storage: all in a rack. Your customer is also requesting services. What IBM resource will help you put these different products together?()
第16题:
What IBM resource will give you a picture of the possible plug types clearly labeled for those times your customer asks, "What plug type do I tell my electrician to use, and what does it look like? ()
第17题:
A Sales Specialist receives an email from a customer, requesting information on IBM’s best Server Consolidation solution. How should the Sales Specialist proceed? ()
第18题:
Your network consists of a single Active Directory domain that contains two domain controllers. Both domain controllers run Windows Server 2003 Service Pack 2 (SP2). Auditing of successful account logon events is enabled on all computers in the domain. You need to identify the last time a specific user logged on to the domain. What should you do? ()
第19题:
If you do not offer it, IBM or someone else (perhaps your competitors) will.
Protects the end user in the event there is a service issue.
Protects the Reseller in the event the end user has a service issue.
all of the above
第20题:
Higher rack density that reduces data center footprints
Internal upgrades that only IBM can offer
Total Cost of Ownership (TCO) related to innovative components such as Integrated Switches
The Rear Door Heat eXchanger that only IBM can offer
第21题:
Offer to rebuild the logical volume for a fee.
Offer to talk the customer through the procedure to rebuild the logical volume for a fee.
Suggest the customer open a call with IBM TechLine; offer to explain how the process works.
Suggest the customer open a call with IBM SupportLine; offer to explain how the process works.
第22题:
Examine the System Event Log on the user’s computer.
Examine the System Event Log on both domain controllers.
Examine the Security Event Log on both domain controllers.
Examine the Application Event Log on the user’s computer.
第23题:
View the events in the Monitoring folder from the TS Gateway Manager console.
View the Event Viewer Security log.
View the Event Viewer Application log.
View the Event Viewer Terminal Services-Gateway log.
第24题: