单选题Malware has been detected and removed on a customer computer several times in a short periodof time. Which of the following will BEST help prevent future occurrences?()A Defragment the hard driveB Discuss safe web-browsing habits with the customerC Del

题目
单选题
Malware has been detected and removed on a customer computer several times in a short periodof time. Which of the following will BEST help prevent future occurrences?()
A

Defragment the hard drive

B

Discuss safe web-browsing habits with the customer

C

Delete temporary files, cookies and browser history

D

Install anti-virus software which uses manual updates


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更多“单选题Malware has been detected and removed on a customer computer several times in a short periodof time. Which of the following will BEST help prevent future occurrences?()A Defragment the hard driveB Discuss safe web-browsing habits with the customerC Del”相关问题
  • 第1题:

    A technician has a user that consistently picks up viruses and malware no matter what kind ofsoftware is installed to prevent infection. Which of the following should be a cost-effective logical step in preventing future infections?()

    • A、Place the user behind a high end NIPS device.
    • B、Migrate the user to a Virtual Machine environment.
    • C、Educate the user on browsing habits.
    • D、Install multiple antivirus programs on the machine to decrease the chances for infection.

    正确答案:C

  • 第2题:

    A technician has installed a secondary hard drive for a computer. However, the hard drive is not appearing under My Computer. The disk is receiving power, and appeared on the POST when Windows started. Which of the following Windows utilities would help configure the new hard disk?()

    • A、Disk Management
    • B、Services and Applications
    • C、Removable Storage
    • D、Device Manager

    正确答案:A

  • 第3题:

    Malware is removed and a computer is rebooted. Later, the malware is found on the computeragain. Which of the following would permanently solve this problem?()

    • A、Login using a different account
    • B、Install an Internet firewall
    • C、Install an email spam filter
    • D、Go back to a previous restore point

    正确答案:D

  • 第4题:

    Computers on the network are frequently infected with viruses, malware, worms and Trojans.Which of the following should Mike, a technician, update automatically to prevent future problems?()

    • A、Antivirus signatures
    • B、Antivirus engines
    • C、Malware engines
    • D、Virus encyclopedias

    正确答案:A

  • 第5题:

    A customer has been working with your company to purchase an iDataPlex cluster. They have a configuration from IBM and are getting ready to place an order. Which should be done of the following?()

    • A、A solution sizing questionnaire
    • B、Verify the customer has the proper racks
    • C、A Technical Delivery Assessment
    • D、Verify the customer has enough cooling in the computer room

    正确答案:C

  • 第6题:

    单选题
    A technician has installed a secondary hard drive for a computer. However, the hard drive is not appearing under My Computer. The disk is receiving power, and appeared on the POST when Windows started. Which of the following Windows utilities would help configure the new hard disk?()
    A

    Disk Management

    B

    Services and Applications

    C

    Removable Storage

    D

    Device Manager


    正确答案: B
    解析: 暂无解析

  • 第7题:

    单选题
    A second optical drive has been added to the computer and needs to be referenced as the R: drive by the Microsoft Windows operating system. Which of the following places in Microsoft Windows will BEST accomplish this task?()
    A

    Administrative Tools

    B

    Disk Management

    C

    Device Manager

    D

    Event Viewer


    正确答案: A
    解析: 暂无解析

  • 第8题:

    单选题
    After removing several obsolete programs from a PC, a user is experiencing slower than usuallyprocessing times. Which of the following would be the BEST way to speed up the processing? ()
    A

    Use an external hard drive.

    B

    Defrag the hard drive.

    C

    Add more RAM to the computer.

    D

    Install a larger hard drive.


    正确答案: A
    解析: 暂无解析

  • 第9题:

    单选题
    A Windows XP system has been badly infected with malware. The technician notices that the malware is making repeated attempts to broadcast over the network from activity seen on the local firewall. Which of the following Windows XP startup options would be the SAFEST way to remove the malware?()
    A

    Use the Safe Mode with Networking option

    B

    Use the Safe Mode option

    C

    Use the Enable Boot Logging option

    D

    Use the Last Known Good Configuration option


    正确答案: B
    解析: 暂无解析

  • 第10题:

    单选题
    Which of the following internal storage media types has the GREATEST storage capacity?()
    A

     Compact flash drive

    B

     SATA hard drive

    C

     Blu-Ray drive

    D

     SDLT Tape drive


    正确答案: B
    解析: 暂无解析

  • 第11题:

    单选题
    A customer has been working with your company to purchase an iDataPlex cluster. They have a configuration from IBM and are getting ready to place an order. Which should be done of the following?()
    A

    A solution sizing questionnaire

    B

    Verify the customer has the proper racks

    C

    A Technical Delivery Assessment

    D

    Verify the customer has enough cooling in the computer room


    正确答案: C
    解析: 暂无解析

  • 第12题:

    单选题
    Computers on the network are frequently infected with viruses, malware, worms and Trojans.Which of the following should Mike, a technician, update automatically to prevent future problems?()
    A

    Antivirus signatures

    B

    Antivirus engines

    C

    Malware engines

    D

    Virus encyclopedias


    正确答案: B
    解析: 暂无解析

  • 第13题:

    A client has called with concerns that their computer problem has not been resolved by the onsite technician who has left. As the technicians supervisor, which of the following is the BEST course of action in this situation?()

    • A、Tell the client that they will need to place another service call.
    • B、Ask the client if they would like to discuss their computer problems in more detail.
    • C、Tell the client that another technician will be sent out.
    • D、Inform the client that the problem will be resolved by the onsite technician at another time.

    正确答案:A

  • 第14题:

    Which of the following describes a computer in which the HDD LED is lit, but the mouse does notrespond and the computer is unresponsive?()

    • A、The computer has locked up
    • B、Windows Update is running
    • C、The computer is in Safe Mode
    • D、The reset button is stuck

    正确答案:A

  • 第15题:

    Which of the following internal storage media types has the GREATEST storage capacity?()

    • A、Compact flash drive
    • B、SATA hard drive
    • C、Blu-Ray drive
    • D、SDLT Tape drive

    正确答案:B

  • 第16题:

    A customer has a large UNIX environment and has engaged a pSeries technical specialist to work on a solution with them.  Which of the following statements would best establish UNIX credibility with a knowledgeable customer?()

    • A、The technical support specialist has completed a UNIX course at college.
    • B、The technical specialist has supported several similar projects and has earned an IBM AIX certification.
    • C、The technical support specialist’s company sells $3M of UNIX computer systems every year.
    • D、The technical support specialist has sold and installed at least a dozen Apple and iSeries systems with POWER processors.

    正确答案:B

  • 第17题:

    After removing several obsolete programs from a PC, a user is experiencing slower than usuallyprocessing times. Which of the following would be the BEST way to speed up the processing? ()

    • A、Use an external hard drive.
    • B、Defrag the hard drive.
    • C、Add more RAM to the computer.
    • D、Install a larger hard drive.

    正确答案:B

  • 第18题:

    单选题
    A customer has a large UNIX environment and has engaged a pSeries technical specialist to work on a solution with them.  Which of the following statements would best establish UNIX credibility with a knowledgeable customer?()
    A

    The technical support specialist has completed a UNIX course at college.

    B

    The technical specialist has supported several similar projects and has earned an IBM AIX certification.

    C

    The technical support specialist’s company sells $3M of UNIX computer systems every year.

    D

    The technical support specialist has sold and installed at least a dozen Apple and iSeries systems with POWER processors.


    正确答案: C
    解析: 暂无解析

  • 第19题:

    单选题
    Malware is removed and a computer is rebooted. Later, the malware is found on the computeragain. Which of the following would permanently solve this problem?()
    A

    Login using a different account

    B

    Install an Internet firewall

    C

    Install an email spam filter

    D

    Go back to a previous restore point


    正确答案: C
    解析: 暂无解析

  • 第20题:

    单选题
    A technician has a user that consistently picks up viruses and malware no matter what kind ofsoftware is installed to prevent infection. Which of the following should be a cost-effective logical step in preventing future infections?()
    A

    Place the user behind a high end NIPS device.

    B

    Migrate the user to a Virtual Machine environment.

    C

    Educate the user on browsing habits.

    D

    Install multiple antivirus programs on the machine to decrease the chances for infection.


    正确答案: A
    解析: 暂无解析

  • 第21题:

    单选题
    Which of the following describes a computer in which the HDD LED is lit, but the mouse does notrespond and the computer is unresponsive?()
    A

    The computer has locked up

    B

    Windows Update is running

    C

    The computer is in Safe Mode

    D

    The reset button is stuck


    正确答案: D
    解析: 暂无解析

  • 第22题:

    单选题
    A client has called with concerns that their computer problem has not been resolved by the onsite technician who has left. As the technicians supervisor, which of the following is the BEST course of action in this situation?()
    A

    Tell the client that they will need to place another service call.

    B

    Ask the client if they would like to discuss their computer problems in more detail.

    C

    Tell the client that another technician will be sent out.

    D

    Inform the client that the problem will be resolved by the onsite technician at another time.


    正确答案: C
    解析: 暂无解析

  • 第23题:

    单选题
    Which of the following commands will repair boot sector blocks after a virus has been removed?()
    A

    chkdsk

    B

    format

    C

    fixmbr

    D

    sfc


    正确答案: A
    解析: 暂无解析