单选题A user installs a laser jet printer on a Windows XP desktop. The user states that Windows XPgeneric printer drivers were used. When the user prints a document, the pages are printing out with random symbols, letters, and numbers. Which of the following

题目
单选题
A user installs a laser jet printer on a Windows XP desktop. The user states that Windows XPgeneric printer drivers were used. When the user prints a document, the pages are printing out with random symbols, letters, and numbers. Which of the following should the technician do?（）
A

Download manufacturer printer drivers

B

Restart the printer spooler

C

Check for Microsoft Windows updates

D

Check Device Manager

相似考题

1.A user states that their laser printer prints black and white streaks about half an inch wide down the left side of every page. Which of the following components MOST likely needs replacing?()A.TonerB.Transfer rollerC.FuserD.Pickup assembly

2. A laser printer displays ‘perform user maintenance’. The manufacturer’s information was not available when the user performed the maintenance, and the laser printer continues to display the maintenance code. Which of the following items needs to be performed?（）A、The printer needs to be sent to the manufacturer for maintenance.B、The printer’s firmware needs to be updated.C、A printer system reset must be performed.D、The maintenance page counter must be reset.

3.The network printer is locking up and printing garbled text. When the user cancels the job fromtheir local print queue, nothing happens. Which of the following is the MOST likely cause?（）A、The printer needs to be power cycled to clear the job.B、The print server’s queue needs to be checked.C、The printer needs to be set to factory defaults.D、The user’s workstation needs to be rebooted.

4.When using an ink jet printer， a user reports that colors seem to be missing intermittently. Which of the following is MOST likely the cause？（）A、The printer needs to be calibrated.B、There is a problem with the document being printed.C、The print head is clogged.D、An incorrect paper type is being used.

更多“单选题A user installs a laser jet printer on a Windows XP desktop. The user states that Windows XPgeneric printer drivers were used. When the user prints a document, the pages are printing out with random symbols, letters, and numbers. Which of the following”相关问题

  • 第1题：

    A user states that the inkjet printer is printing streaks on documents. Which of the following wouldresolve the issue?（）

    • A、Use the printer’s clean option.
    • B、Replace the printer data cable.
    • C、Print the demo page from the printer.
    • D、Reinstall the drivers.

    正确答案:A

  • 第2题：

    A user states that their laser printer prints black and white streaks about half an inch wide down the left side of every page. Which of the following components MOST likely needs replacing?（）

    • A、Toner
    • B、Transfer roller
    • C、Fuser
    • D、Pickup assembly

    正确答案:C

  • 第3题：

    A user reports that when trying to print a document nothing comes out of the printer and states that the only printer in the printer dialog box is ’Microsoft Office Document Image Writer.’ The technician should understand that the problem is that the printer： （）

    • A、has not been installed on the user’s computer.
    • B、is not turned on.
    • C、driver is corrupt.
    • D、cable is unplugged.

    正确答案:A

  • 第4题：

    Users are having trouble printing in terminal services. The administrator finds that whenever a certain user prints the print spooler crashes. Which of the following is the MOST likely problem?（）

    • A、The user is using a PostScript driver.
    • B、The printer is not on the HCL.
    • C、The user does not have the appropriate permissions to print.
    • D、The printer driver is not installed on the terminal server.

    正确答案:A

  • 第5题：

    A user is printing pictures to the color laser printer and the bottom half of the picture is faded. The printer is displaying no errors. Which of the following is the MOST likely resolution to the problem?（）

    • A、Replace the printer ribbon.
    • B、Replace the pickup assembly.
    • C、Replace the fuser.
    • D、Replace the print head.

    正确答案:C

  • 第6题：

    单选题
    A user reports that when trying to print a document nothing comes out of the printer and states that the only printer in the printer dialog box is ’Microsoft Office Document Image Writer.’ The technician should understand that the problem is that the printer： （）
    A

    has not been installed on the user’s computer.

    B

    is not turned on.

    C

    driver is corrupt.

    D

    cable is unplugged.


    正确答案： C
    解析： 暂无解析

  • 第7题：

    单选题
    Users are having trouble printing in terminal services. The administrator finds that whenever acertain user prints the print spooler crashes.  Which of the following is the MOST likely problem？（）
    A

     The user is using a PostScript driver.

    B

     The printer is not on the HCL.

    C

     The user does not have the appropriate permissions to print.

    D

     The printer driver is not installed on the terminal server.


    正确答案： D
    解析： 暂无解析

  • 第8题：

    单选题
    A laser printer displays ‘perform user maintenance’. The manufacturer’s information was not available when the user performed the maintenance, and the laser printer continues to display the maintenance code. Which of the following items needs to be performed?（）
    A

    The printer needs to be sent to the manufacturer for maintenance.

    B

    The printer’s firmware needs to be updated.

    C

    A printer system reset must be performed.

    D

    The maintenance page counter must be reset.


    正确答案： D
    解析： 暂无解析

  • 第9题：

    单选题
    A user states that the inkjet printer is printing streaks on documents. Which of the following wouldresolve the issue?（）
    A

    Use the printer’s clean option.

    B

    Replace the printer data cable.

    C

    Print the demo page from the printer.

    D

    Reinstall the drivers.


    正确答案： C
    解析： 暂无解析

  • 第10题：

    单选题
    A user is trying to connect a mobile IR printer to a mobile device with no success. Which of the following is the MOST important when printing to an IR printer?（）
    A

    Enough light

    B

    Line of sight

    C

    Correct printer drivers

    D

    Enough power


    正确答案： C
    解析： 暂无解析

  • 第11题：

    单选题
    You are the administrator of your company’s network. A user named Stephen in the graphics department logs on to his Windows 2000 Professional computer. He installs a shared color laser printer. The color laser printer is connected to a computer named Server1. The next day Stephen returns and logs on to a Windows NT Workstation 4.0 computer. Stephan reports that when he attempts to print a document to the shared color laser printer， the printer is not included in the list of available printers. You want to allow Stephen to send print jobs to the shared color laser printer from any computer on the network. What should you do？（）
    A

    Configure a roaming user profile for Stephen’s user account.

    B

    Configure the server properties of the printer system folder to connect to the shared printer.

    C

    Install the printer driver for the print device on the Windows NT workstation computer.

    D

    Upgrade the Windows NT Workstation computer to Windows 2000 Professional， and then import the profile settings for Stephen’s user account.


    正确答案： D
    解析： A user profile, a roaming user profile for example, contains folders and data that stores the user's current desktop environment, application settings, and personal data. It also contains all the network connections that are established when a user logs on to a computer. This includes network printers. By configuring a roaming user profile Stephen would be able to connect to the laser color printer from every computer in the network.

  • 第12题：

    单选题
    User 1 has a printer connected to a PC. User 2 is requesting the ability to print large documents to that printer. Which of the following is the BEST way for User 2 to gain access to the printer?（）
    A

    Use infrared to print remotely.

    B

    Unplug the printer and install it on the new pc.

    C

    Share the Printer in Windows.

    D

    Update universal drivers to allow printing.


    正确答案： C
    解析： 暂无解析

  • 第13题：

    A user installs a laser jet printer on a Windows XP desktop. The user states that Windows XPgeneric printer drivers were used. When the user prints a document, the pages are printing out with random symbols, letters, and numbers. Which of the following should the technician do?（）

    • A、Download manufacturer printer drivers
    • B、Restart the printer spooler
    • C、Check for Microsoft Windows updates
    • D、Check Device Manager

    正确答案:A

  • 第14题：

    Which of the following is the BEST way to make sure the network printer is automatically installed when the user logs on？（）

    • A、Log onto the user’s computer as a local administrator and install the printer.
    • B、Make sure the user has permission to print to the printer.
    • C、Create and implement a logon script.
    • D、After the user has logged on， install the printer.

    正确答案:C

  • 第15题：

    A user is trying to connect a mobile IR printer to a mobile device with no success. Which of the following is the MOST important when printing to an IR printer?（）

    • A、Enough light
    • B、Line of sight
    • C、Correct printer drivers
    • D、Enough power

    正确答案:B

  • 第16题：

    User 1 has a printer connected to a PC. User 2 is requesting the ability to print large documents to that printer. Which of the following is the BEST way for User 2 to gain access to the printer?（）

    • A、Use infrared to print remotely.
    • B、Unplug the printer and install it on the new pc.
    • C、Share the Printer in Windows.
    • D、Update universal drivers to allow printing.

    正确答案:C

  • 第17题：

    You are the administrator of your company’s network. A user named Stephen in the graphics department logs on to his Windows 2000 Professional computer. He installs a shared color laser printer. The color laser printer is connected to a computer named Server1. The next day Stephen returns and logs on to a Windows NT Workstation 4.0 computer. Stephan reports that when he attempts to print a document to the shared color laser printer， the printer is not included in the list of available printers. You want to allow Stephen to send print jobs to the shared color laser printer from any computer on the network. What should you do？（）

    • A、Configure a roaming user profile for Stephen’s user account.
    • B、Configure the server properties of the printer system folder to connect to the shared printer.
    • C、Install the printer driver for the print device on the Windows NT workstation computer.
    • D、Upgrade the Windows NT Workstation computer to Windows 2000 Professional， and then import the profile settings for Stephen’s user account.

    正确答案:A

  • 第18题：

    单选题
    Which of the following is the BEST way to make sure the network printer is automatically installed when the user logs on？（）
    A

    Log onto the user’s computer as a local administrator and install the printer.

    B

    Make sure the user has permission to print to the printer.

    C

    Create and implement a logon script.

    D

    After the user has logged on， install the printer.


    正确答案： B
    解析： 暂无解析

  • 第19题：

    单选题
    A user is printing pictures to the color laser printer and the bottom half of the picture is faded. The printer is displaying no errors. Which of the following is the MOST likely resolution to the problem?（）
    A

    Replace the printer ribbon.

    B

    Replace the pickup assembly.

    C

    Replace the fuser.

    D

    Replace the print head.


    正确答案： B
    解析： 暂无解析

  • 第20题：

    单选题
    A user states that their laser printer prints black and white streaks about half an inch wide down the left side of every page. Which of the following components MOST likely needs replacing?（）
    A

    Toner

    B

    Transfer roller

    C

    Fuser

    D

    Pickup assembly


    正确答案： B
    解析： 暂无解析

  • 第21题：

    单选题
    Users are having trouble printing in terminal services. The administrator finds that whenever a certain user prints the print spooler crashes. Which of the following is the MOST likely problem?（）
    A

    The user is using a PostScript driver.

    B

    The printer is not on the HCL.

    C

    The user does not have the appropriate permissions to print.

    D

    The printer driver is not installed on the terminal server.


    正确答案： C
    解析： 暂无解析

  • 第22题：

    单选题
    You are the administrator for Company's network.  Your account is configured to use roaming profiles and your username is Johan1. The profile is stored on a Windows 2000 Server computer named CompanyA. You log on to your Windows 2000 Professional computer and install a shared color laser printer. The color laser printer is shared from a computer named CompanyB. The next day when you return and log on to your computer you discover that when you attempt to print a document to the shared color laser printer, the printer is not included in the list of available printers. You want the printer connection to be available to you from any computer on the network.  What should you do? （）
    A

    On CompanyA configure a local user account for Johan1.

    B

    On CompanyA change the file ntuser.man to ntuser.dat for Johan1

    C

    Install an updated printer driver for the print device on the user’s computer.

    D

    Grant Johan1 the Manage Printers permission for the shared color laser printer.


    正确答案： B
    解析： 暂无解析

  • 第23题：

    单选题
    When using an ink jet printer， a user reports that colors seem to be missing intermittently. Which of the following is MOST likely the cause？（）
    A

    The printer needs to be calibrated.

    B

    There is a problem with the document being printed.

    C

    The print head is clogged.

    D

    An incorrect paper type is being used.


    正确答案： A
    解析： 暂无解析

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