单选题A technician is trying to load a device driver directly from the manufacturer’s CD for a PCI NIC. The operating system is Windows Vista. Windows refuses to accept the driver. Which of the following is the MOST likely cause of this problem?（）A The drive

第1题：

After installing the Windows operating system, Device Manager shows a number of devices with a yellow question mark next to them. Which of the following is the MOST likely reason?（）

• A、The latest service pack needs to be installed.
• B、The created hard drive partition is not large enough.
• C、The motherboard chipset driver needs to be installed.
• D、The processor does not support the Windows OS.

第2题：

A user reports that after configuring the BIOS to boot to the hard drive first, the system still tries to boot from the optical drive. Which of the following is the MOST likely cause?（）

• A、Optical drive
• B、Power supply
• C、CMOS battery
• D、CD-ROM disk

第3题：

A technician is unable to eject a tape from a drive when pressing the eject button. Which of the following is MOST likely the cause？（）

• A、Corrupt OS
• B、Array is rebuilding
• C、Driver problem
• D、Drive failure

第4题：

A work order states that a customer used Windows updates and after rebooting the computer， the video driver was corrupted and the computer was in safe mode. Which of the following would be the BEST action to take？（）

• A、Download and install the correct video driver from the manufacturer’s web site.
• B、Remove the video driver and reboot the computer.
• C、Use the Driver Roll Back feature in Device Manager.
• D、Go back to Windows update and specify the correct video driver.

第5题：

A user has recently added a second IDE CD-RW drive to a machine in addition to the primary DVD-ROM drive. The drive opens and closes; however, they do not see it show up in Windows. Which of the following is the MOST likely cause?（）

• A、The drive jumper settings are incorrect.
• B、The drive is not receiving power from PSU.
• C、Windows only supports one optical drive.
• D、The user connected the drive with a SATA cable.

第6题：

A technician installs a SATA controller card and moves the hard drive cable from the system board to the SATA controller. The system POSTs and the controller BIOS recognizes the hard drive but does not boot to the hard drive and start Windows. Which of the following is the MOST likely cause of the problem？（）

• A、Windows cannot be booted from a controller card.
• B、The hard drive must have Windows reinstalled because a new controller card was installed.
• C、The SATA controller card was not set as a boot device in the computer BIOS.
• D、The new controller must have the correct jumper settings for Windows mode.

第7题：

You are the network administrator for ExamSheet.net. You administer ExamSheet's Windows 2000 network. You want to update the device driver for the network adapter in your Windows 2000 Professional computer. You log on the computer by using the local Administrator account. You use Device Manager to verify that the network adapter is installed on your computer. You select the Driver tab and Update Driver option, and install a new driver from the network adapter manufacturer. You restart the computer. After displaying the Windows 2000 Professional startup screen, your computer displays aCkernel stop error message. You want to configure your computer to start successfully.  Which two methods can you use to resolve the problem?（）

• A、Perform an emergency repair of the system from the Windows 2000 Professional CD-ROM by     using the Emergency Repair Disk for the computer.
• B、Restart the computer. In the Recovery Console， use the Extract utility to reinstall the loopback     driver from the Windows 2000 Professional CD-ROM.
• C、Restart the computer by using the last know good configuration.
• D、Restart the computer in safe mode and reinstall the original network adapter driver. 
• E、Restart the computer and disable Plug and Play in the computer BIOS.

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第13题：

You have a server that runs Windows Server 2003 Service Pack 2 (SP2). You have a third-party hardware device installed. The device uses a third-party driver. The device works properly. The driver’s hardware manufacturer provides a new device driver. You update the device driver, but the device fails to work. You need to ensure that you can use the new hardware device. What should you do? （）

• A、Connect to Windows Update and install all driver updates.
• B、From the properties of the device, select Roll Back Driver.
• C、From Device Manager, uninstall the device and then restart the server.
• D、From Device Manager, disable the device and then click Scan for hardware changes.

第14题：

A second optical drive has been added to the computer and needs to be referenced as the R: drive by the Microsoft Windows operating system. Which of the following places in Microsoft Windows will BEST accomplish this task?（）

• A、Administrative Tools
• B、Disk Management
• C、Device Manager
• D、Event Viewer

第15题：

A technician notices that there is a second partition on the primary hard drive. This partitionis notassigned a drive letter and is not accessible from Windows. Which of the following is the MOST likely explanation for this extra partition?（）

• A、Space reserved by the drive manufacturer for firmware.
• B、Space set aside by Windows for use by the virtual memory swap file.
• C、A potentially dangerous virus has been downloaded onto the system.
• D、A recovery partition put there by the manufacturer.

第16题：

A technician plugs a USB device into the computer. The system tray displays a message that reports the device is installed, but may not work properly. Which of the following is the MOST likely cause of the message?（）

• A、The device needs a firmware update
• B、The device needs an updated driver installed
• C、The plugged in device is too slow for the USB port speed
• D、The device is incompatible with the installed version of Windows

第17题：

A technician is trying to load a device driver directly from the manufacturer’s CD for a PCI NIC. The operating system is Windows Vista. Windows refuses to accept the driver. Which of the following is the MOST likely cause of this problem?（）

• A、The driver CD is for Windows XP only.
• B、The technician needs to initialize the NIC first within Device Manager before installing a driver.
• C、The driver on the CD is not digitally signed.
• D、The driver is corrupt.

第18题：

You have a server that runs Windows Server 2003 Service Pack 2 (SP2). You have a third-party hardware device installed. The device uses a third-party driver. The device works properly. The driver’s hardware manufacturer provides a new device driver. You update the device driver, but the device fails to work. You need to ensure that you can use the new hardware device. What should you do? （）

• A、Connect to Windows Update and install all driver updates.
• B、From the properties of the device, select Roll Back Driver.
• C、From Device Manager, uninstall the device and then restart the server.
• D、From Device Manager, disable the device and then click Scan for hardware changes.

第19题：

An A+ Certified Technician MUST do an install on a Windows XP system from the distribution CD. However， the system does not boot from this CD. What is the MOST likely cause of this problem？（）

• A、The CD is defective.
• B、The CD is not bootable.
• C、The CD-ROM drive is defective.
• D、The Boot Sequence is not set in the BIOS to boot first from the CD

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