When Bob, a technician, powers up a desktop PC, the unit will repeat three short beeps and will not POST. Which of the following is MOST likely the problem?（）A、The memory is failing.B、The CPU is overheating.C、The hard drive is not attached properly.D、The

第1题：

An administrator identifies that a server is shutting down. The administrator powers up the server and OS loads but after a few minutes it powers down again. Which of the following is the cause?（）

• A、Redundant power supply failure
• B、CPU overheating
• C、Memory failure
• D、Hard disk failure

第2题：

A PC is powered on and begins POST. The PC takes a long time when scanning for drives. The BIOS reports no hard drive can be found but the CD-ROM is identified. The technician knows that there are two hard drives on the primary EIDE controller and a CD-ROM on the secondary EIDE controller. Which of the following is the MOST likely cause of the problem?（）

• A、Both hard drives have the master jumper in place.
• B、One hard drive is set as master and the other slave.
• C、The hard drive data cable is reversed.
• D、Both hard drives have the cable select jumper in place.

第3题：

On which of the following hard drive types must Bob, a technician, change the jumper setting to match the motherboard/cabling combination?（）

• A、SATA
• B、eSATA
• C、Solid state
• D、PATA

第4题：

Which of the following desktop hardware should a technician be MOST concerned with disposing of correctly？（）

• A、batteries
• B、power cords
• C、disk drives
• D、hard drives

第5题：

A technician has had several support requests for one PC. The technician has reseated the PCIcards and replaced the hard drive in the PC located in a school cafeteria kitchen. PCs located in the business office or the classrooms have not had this issue. Which of the following is MOST likely causing this PC’s issue?（）

• A、Faulty RAM
• B、240 volt Kitchen outlets
• C、Power Brownouts
• D、Excessive Heat

第6题：

The technician is repairing a PC which appears to have a failing RAM module. After replacing the module, the extra memory still is not registering. Which of the following is MOST likely the issue?（）

• A、Jumper settings are incorrect
• B、The RAM module is defective
• C、The memory slot is defective
• D、CMOS needs to be flashed

第7题：

A technician has just completed a CPU upgrade on a motherboard. Which of the following will MOST likely cause the PC not to boot?（）

• A、The technician used generic thermal paste.
• B、The processor had pins broken during installation.
• C、The memory is incompatible with the new CPU.
• D、An incorrect fan size was installed on the heatsink.

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Memory was recently taken out of a fully functional production server before it wasdecommissioned and added to another server.  Upon booting up the server with the additional memory the server emits a series of beeps and fails to POST.  Which of the following is MOST likely the problem？（）

• A、Incompatible memory
• B、Memory failure
• C、The memory is not configured
• D、The server BIOS was not configured to accept the additional memory

第14题：

A technician is unable to eject a tape from a drive when pressing the eject button. Which of the following is MOST likely the cause？（）

• A、Corrupt OS
• B、Array is rebuilding
• C、Driver problem
• D、Drive failure

第15题：

A technician notices that there is a second partition on the primary hard drive. This partitionis notassigned a drive letter and is not accessible from Windows. Which of the following is the MOST likely explanation for this extra partition?（）

• A、Space reserved by the drive manufacturer for firmware.
• B、Space set aside by Windows for use by the virtual memory swap file.
• C、A potentially dangerous virus has been downloaded onto the system.
• D、A recovery partition put there by the manufacturer.

第16题：

A user requires more storage space on their computer. After a technician installs a second IDE drive in the computer, the system will not recognize that there are any hard drives installed. Which of the following is the MOST likely cause of the problem?（）

• A、The second hard drive has not been formatted for NTFS.
• B、The jumpers on both drives are set to the cable select position.
• C、The jumper on the first drive is set to master and the second is set to slave.
• D、The jumpers on both drives are set to the master position.

第17题：

A user is reporting that a PC will suddenly shut down without warning. The PC boots up with no problems, but after using the PC for a short time, the PC turns off. Which of the following components should the technician check?（） (Select TWO).

• A、CPU fan
• B、RAM
• C、Hard drive
• D、Power supply
• E、Video card

第18题：

Bob, a technician, is adding a secondary IDE hard drive to an older system. After installation and the first boot, the drive is not showing in Disk Management. Which of the following is the MOST likely cause of the issue?（）

• A、The new drive’s jumper is set for master.
• B、The new drive is connected to the secondary bus as a slave drive.
• C、Both drives’ jumpers are set for cable select.
• D、The old drive’s jumper is set for master and the new drive is set for slave.

第19题：

A technician is booting up a computer but the computer never moves beyond POST. The floppydisk drive light stays lit continuously during the boot process. Which of the following is the MOST likely cause?（）

• A、The hard drive is not formatted.
• B、The BIOS is corrupted.
• C、The motherboard has faulty capacitors.
• D、The drive cable is backwards

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