Speakers are in regulatory compliance.
Speakers are on and the mute is off.
Speakers are on the Windows HCL.
The system has enough hard drive space.
The audio driver is installed correctly.
Speakers are plugged into the correct jack.
第1题:
A user reports that a network printer will not print, however, other users are not experiencing any problems. The user has rebooted their computer twice and it is still not printing. Which of the following should the technician check?()
第2题:
A home user working outside an office reports that their laptop is no longer connecting to theInternet. Which of the following would a technician recommend to check FIRST?()
第3题:
A customer reports that their sound is not working. They state that the speakers workedpreviously. Which of the following should the technician check?() (Select THREE).
第4题:
A customer is concerned about excessive media jamming in their device. Which of the following is the FIRST thing a technician should check?()
第5题:
A customer reports that the laser printer produces poor quality printouts. Having arrived onsite, the technician has a discussion with the customer and reviews some examples of their print jobs. Which of the following should the technician do NEXT? ()
第6题:
A customer reports that a networked printer is not printing documents. The technician successfullypings the printer’s IP address. Which of the following could be the problem? (Select TWO).()
第7题:
A customer reports that error messages occasionally appear and quickly disappear. Which of thefollowing is the BEST place for a technician to begin troubleshooting this issue?()
第8题:
A customer notifies the integrator that the system keypad reports trouble at a window. Upon inspection, the customer finds the window closed and locked; the customer resets the system and it fails to correct the issue. Which of the following steps should the integrator take to resolve the issue?()
第9题:
A user reports that they are unable to print to a remote printer. Which of the following should the technician check FIRST?()
第10题:
The memory
The CMOS battery
The PCIe power jack
The processor for chip creep
第11题:
Speakers are in regulatory compliance.
Speakers are on and the mute is off.
Speakers are on the Windows HCL.
The system has enough hard drive space.
The audio driver is installed correctly.
Speakers are plugged into the correct jack.
第12题:
CPU fan
RAM
Hard drive
Power supply
Video card
第13题:
A technician supports users in a client/server environment. A user suddenly cannot access any network resources. The user tried to logon to a known working computer but was unsuccessful.Which of the following should the technician check FIRST?()
第14题:
A customer states their computer was fine until yesterday when they heard a pop noise and thecomputer stopped working. Which of the following components should the technician test FIRST?()
第15题:
Which of the following safety procedures is the BEST when lifting heavy equipment onto a repairbench?()
第16题:
The technician has replaced a power supply with an identical power supply, and now the high end graphics card is not working. Which of the following should the technician check?()
第17题:
A technician is troubleshooting a user’s problem; important Windows services are not starting. In which of the following locations should the technician check to investigate when these services started or stopped?()
第18题:
A user is reporting that a PC will suddenly shut down without warning. The PC boots up with no problems, but after using the PC for a short time, the PC turns off. Which of the following components should the technician check?() (Select TWO).
第19题:
A customer reports that their sound is not working. They state that the speakers worked previously. Which of the following should the technician check?()
第20题:
A client asks a technician to add a DVD+R burner to a computer system. The technician does this and successfully tests the drive. Three weeks later, the client calls and says that the burner is no longer working. The technician learns that the drive reads CDs and DVDs, but will no longer burn DVDs. When arriving on site, what is the FIRST action that the technician should take?()
第21题:
Speakers are in regulatory compliance.
Speakers are on and the mute is off.
Ensure the speakers are on the Windows HCL.
Verify the system has enough hard drive space.
The audio driver is installed correctly.
Speakers are plugged into the correct jack.
第22题:
Local workstations
Backup tapes
Domain controllers
Email server
SMTP gateway
Proxy server
第23题:
network management
improving QoS
determining budget
reducing costs
increasing competitiveness
improving customer support
第24题:
The technician should always bend at the waist and lift with their arms.
The technician should seek assistance from an available customer.
The technician should always bend at the waist and lift with their back.
The technician should get assistance from another technician.