单选题A technician has replaced a video card with another manufacturer’s video card. The driverinstallation does not complete. Which of the following steps should the technician take FIRST?（）A Roll back the driver.B Install the original video card and reboot

第1题：

One user has a Video Capture Card installed on her pc. She uses it to capture video pictures.  She complains the video capture card is not working properly and she couldn't view captured video. You check out the Device manager, which does not indicate any Video devices installed on your system, but you see a yellow mark placed besides the audio device. What should you do in order to make the video capture device work? （）

• A、Enable the device in Device manager 
• B、Install new driver from Device Manager 
• C、Disable PNP and install manually 
• D、Copy the manufacturer's driver to WINNT/driver cache/i386/ and then let Windows 2000 to install the device.

第2题：

A customer reports to Karen, a technician, that he is experiencing problems with the display after his computer is fully booted but reports seeing the BIOS splash screen during boot. Which of the following would MOST likely be the cause?（）

• A、The video cable is incorrectly attached.
• B、A corrupted or incorrect video driver is installed.
• C、An incorrect video card is installed in the computer.
• D、The video card is defective and needs to be replaced.

第3题：

A technician upgrades a computer from Windows XP Media Center Edition to Windows Vista Home Premium. After the upgrade Aero will not turn on. The system has a 2.4 GHz processor, 1GB of RAM, and a DirectX 7 video card. Which of the following will resolve this issue?（）

• A、Aero cannot be used on Windows Vista Home Premium.
• B、Upgrade the video card to a DirectX 9 compatible card.
• C、Upgrade the video driver.
• D、Upgrade the RAM to 4GB

第4题：

A technician is troubleshooting a monitor displaying a blank screen and the power indicator light ison. Which of the following should the technician do next?（）

• A、Test the computer with a known-good monitor.
• B、Check if the monitor is still covered under the manufacturer’s warranty.
• C、Replace the monitor’s power cord with a known-good power cord.
• D、Swap out the computer’s video card.

第5题：

A customer reports to Karen, a technician, that a PC’s video card has recently been upgraded and the computer reboots randomly. The last few restarts have happened during movie playback, playing a video game, and video editing. Which of the following is the MOST likely source of this issue?（）

• A、The card is not compatible with the hardware of the machine.
• B、The graphic driver for the card is corrupt.
• C、The video card requires additional power.
• D、The software the user is running is incompatible for the video card.

第6题：

A technician installed a new video card on a motherboard which has onboard video. When the monitor was plugged into the new card and the power was turned on, a no signal message appeared on the monitor. Which of the following is MOST likely the issue?（）

• A、In the BIOS, the onboard video adapter must be disabled.
• B、The video resolution is set too high.
• C、The LCD panel is defective.
• D、The drivers for the new video card must be installed before installing the card.

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第13题：

A technician installs a new video card in a desktop with onboard video. The technician boots the unit but sees no display. The monitor power light is on and the OS seems to be loading. Which ofthe following is the MOST likely cause?（）

• A、The display is defective.
• B、The video card needs to be flashed.
• C、The internal adapter has not been disabled.
• D、The new video card is defective.

第14题：

After a technician installs a video card, which of the following should the technician configure NEXT?（）

• A、Resolution
• B、Colors
• C、Dots per inch
• D、Refresh rate

第15题：

A laptop will not output to a connected projector. Which of the following steps should a technician take FIRST?（）

• A、Press the appropriate function + monitor key.
• B、Adjust the BIOS settings for external display.
• C、Replace the video card on the laptop.
• D、Update video drivers for the video card.

第16题：

A work order states that a customer used Windows updates and after rebooting the computer， the video driver was corrupted and the computer was in safe mode. Which of the following would be the BEST action to take？（）

• A、Download and install the correct video driver from the manufacturer’s web site.
• B、Remove the video driver and reboot the computer.
• C、Use the Driver Roll Back feature in Device Manager.
• D、Go back to Windows update and specify the correct video driver.

第17题：

A technician has replaced a video card with another manufacturer’s video card. The driverinstallation does not complete. Which of the following steps should the technician take FIRST?（）

• A、Roll back the driver.
• B、Install the original video card and reboot.
• C、Delete the monitor.
• D、Remove the video card and reboot.

第18题：

After visiting the Windows Update website on a Windows 2000 computer and installing all updates, a user reports that they are unable to select any resolution above 640X480 with sixteen colors. Which of the following procedures should the technician complete FIRST?（）

• A、Increase the amount of shared video memory in the BIOS settings.
• B、Reinstall device drivers for the video card from the manufacturer’s website.
• C、Set Hardware Acceleration for the video card to full in the advanced area of Display Settings.
• D、Uninstall the Windows Service Pack that had been installed most recently.

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