单选题A laser printer has an error tray two paper jam but tray two does not have any paper in it. Which of the following should the technician do FIRST? （）A Replace the tray two paper sensor and run the printer self test.B Remove the tray two paper sensor an

题目
单选题
A laser printer has an error tray two paper jam but tray two does not have any paper in it. Which of the following should the technician do FIRST? （）
A

Replace the tray two paper sensor and run the printer self test.

B

Remove the tray two paper sensor and clean the printhead.

C

Check the tray two paper sensors for blockage and run the printer self test.

D

Check the tray two paper rollers for blockage, clean the printhead, and run the printer self test.

相似考题

1.Which of the following should the technician do FIRST when removing a paper jam?()A. Open all the doors in the printer.B. Clear the print queue.C. Turn the printer off.D. Take the printer offline.

2.A technician receives a printer that is printing ink smudges on random sheets of paper. Which of the following should the technician try FIRST？（）A、Replace the printer.B、Replace print head assembly.C、Clean the print head.D、Use a different brand of paper.

3.A laser printer keeps printing out crumpled pages from the third tray. Which of the following is the MOST likely explanation?（）A、The pickup rollers need to be replaced.B、The paper is too wide for the tray.C、The toner cartridge is leaking.D、The pickup assembly is missing.

4.A printer is not pulling paper out of the paper tray. Which of the following is the MOST possible cause of the problem? ()A. Pickup rollersB. Print headC. DrumD. Fuser

更多“单选题A laser printer has an error tray two paper jam but tray two does not have any paper in it. Which of the following should the technician do FIRST? （）A Replace the tray two paper sensor and run the printer self test.B Remove the tray two paper sensor an”相关问题

  • 第1题：

    A technician has resolved a paper jam. After the jam is cleared, the display continues to indicate that the printer is jammed. Which of the following should be performed NEXT?（）

    • A、Power cycle the printer
    • B、Print a test page
    • C、Remove all the paper trays and restart the printer
    • D、Remove and replace the roller

    正确答案:A

  • 第2题：

    A technician is troubleshooting a CD/DVD drive. There is a disk in the drive and the tray wont eject. Which of the following actions should the technician take FIRST？ （）

    • A、Shutdown， restart and verify that the BIOS recognizes the drive and try again.
    • B、Replace the CD/DVD drive.
    • C、Pry the tray open with a small， flat head screwdriver.
    • D、Place the end of a paper clip in the emergency eject pinhole on the CD/DVD drive.

    正确答案:D

  • 第3题：

    A printer is not pulling paper out of the paper tray. Which of the following is the MOST possible cause of the problem? （）

    • A、Pickup rollers
    • B、Print head
    • C、Drum
    • D、Fuser

    正确答案:A

  • 第4题：

    Which of the following should the technician do FIRST when removing a paper jam?（）

    • A、Open all the doors in the printer.
    • B、Clear the print queue.
    • C、Turn the printer off.
    • D、Take the printer offline.

    正确答案:C

  • 第5题：

    A user notices the department laser printer is printing light. Which of the following items should a technician do FIRST to fix this issue? （）

    • A、Remove and clean the fuser assembly with an alcohol based cleaner.
    • B、Install a maintenance kit and reset all page counts to zero.
    • C、Perform a full power cycle on the printer.
    • D、Clean the paper path with a damp cloth and canned air to remove any debris.

    正确答案:B

  • 第6题：

    A laser printer has an error tray two paper jam but tray two does not have any paper in it. Which of the following should the technician do FIRST? （）

    • A、Replace the tray two paper sensor and run the printer self test.
    • B、Remove the tray two paper sensor and clean the printhead.
    • C、Check the tray two paper sensors for blockage and run the printer self test.
    • D、Check the tray two paper rollers for blockage, clean the printhead, and run the printer self test.

    正确答案:C

  • 第7题：

    单选题
    A laser printer has an error tray two paper jam but tray two does not have any paper in it. Which of the following should the technician do FIRST? （）
    A

    Replace the tray two paper sensor and run the printer self test.

    B

    Remove the tray two paper sensor and clean the printhead.

    C

    Check the tray two paper sensors for blockage and run the printer self test.

    D

    Check the tray two paper rollers for blockage, clean the printhead, and run the printer self test.


    正确答案： B
    解析： 暂无解析

  • 第8题：

    单选题
    A technician has resolved a paper jam. After the jam is cleared, the display continues to indicate that the printer is jammed. Which of the following should be performed NEXT?（）
    A

    Power cycle the printer

    B

    Print a test page

    C

    Remove all the paper trays and restart the printer

    D

    Remove and replace the roller


    正确答案： C
    解析： 暂无解析

  • 第9题：

    单选题
    A laser printer keeps printing out crumpled pages from the third tray. Which of the following is the MOST likely explanation?（）
    A

    The pickup rollers need to be replaced.

    B

    The paper is too wide for the tray.

    C

    The toner cartridge is leaking.

    D

    The pickup assembly is missing.


    正确答案： D
    解析： 暂无解析

  • 第10题：

    单选题
    A laser printer has a vertically repetitive print defect. Before attempting to repair the printer，a technician should determine：（）
    A

    the distance between the spots.

    B

    which paper tray was used to print the document.

    C

    which driver was used to print the document.

    D

    which application was used to print the document.


    正确答案： A
    解析： 暂无解析

  • 第11题：

    单选题
    A customer asks the technician for an explanation of the cause of a printer issue, after the issue is resolved. Which of the following would be the MOST appropriate response?（）
    A

    “The process of removal is extremely complex and only certain individuals would understand”.

    B

    “There was a moisture build up in the paper tray that apparently caused the paper jam”.

    C

    “Condensation within the lower tray assembly hindered the functionality of the rollers which caused improper transfer”.

    D

    “The paper jam was caused because irresponsible users spilled liquid in the bottom tray”.


    正确答案： A
    解析： 暂无解析

  • 第12题：

    多选题
    A printer is consistently printing random characters on every page. Which of the following should be done? （）(Select TWO).
    A

    Power cycle the printer

    B

    Replace the fuser

    C

    Check for paper jams

    D

    Clean the print drum

    E

    Check the printer driver


    正确答案： C,E
    解析： 暂无解析

  • 第13题：

    A laser printer keeps displaying, ‘Paper Jam – Front Door’. It does not matter which tray or paper type the printer is using. Which of the following is the MOST likely reason why the printer is having this issue?（）

    • A、The printer fuser assembly needs to be replaced.
    • B、The pickup rollers no longer have pickup grip.
    • C、Something is stuck inside of the pickup assembly.
    • D、The printer needs to have the toner cartridge replaced.

    正确答案:C

  • 第14题：

    A customer asks the technician for an explanation of the cause of a printer issue, after the issue is resolved. Which of the following would be the MOST appropriate response?（）

    • A、“The process of removal is extremely complex and only certain individuals would understand”.
    • B、“There was a moisture build up in the paper tray that apparently caused the paper jam”.
    • C、“Condensation within the lower tray assembly hindered the functionality of the rollers which caused improper transfer”.
    • D、“The paper jam was caused because irresponsible users spilled liquid in the bottom tray”.

    正确答案:B

  • 第15题：

    A laser printer has a vertically repetitive print defect. Before attempting to repair the printer，a technician should determine：（）

    • A、the distance between the spots.
    • B、which paper tray was used to print the document.
    • C、which driver was used to print the document.
    • D、which application was used to print the document.

    正确答案:A

  • 第16题：

    Which of the following item colorizes the paper using a two-component laser printer？ （）

    • A、toner
    • B、laser beam
    • C、developer
    • D、ribbon

    正确答案:A

  • 第17题：

    A technician is checking on a printer that is frequently jamming. The jams always consist ofmultiple papers becoming stuck. The paper in the printer was just reloaded this morning. Which of the following is the MOST likely reason for the jams?（）

    • A、The drum is old and needs to be replaced.
    • B、The fuser is not coming up to the proper temperature.
    • C、The paper tray rollers are too tight.
    • D、The paper is damp due to humidity.

    正确答案:D

  • 第18题：

    A printer is consistently printing random characters on every page. Which of the following should be done? （）(Select TWO).

    • A、Power cycle the printer
    • B、Replace the fuser
    • C、Check for paper jams
    • D、Clean the print drum
    • E、Check the printer driver

    正确答案:A,E

  • 第19题：

    单选题
    A technician is checking on a printer that is frequently jamming. The jams always consist ofmultiple papers becoming stuck. The paper in the printer was just reloaded this morning. Which of the following is the MOST likely reason for the jams?（）
    A

    The drum is old and needs to be replaced.

    B

    The fuser is not coming up to the proper temperature.

    C

    The paper tray rollers are too tight.

    D

    The paper is damp due to humidity.


    正确答案： D
    解析： 暂无解析

  • 第20题：

    单选题
    A laser printer keeps displaying, ‘Paper Jam – Front Door’. It does not matter which tray or paper type the printer is using. Which of the following is the MOST likely reason why the printer is having this issue?（）
    A

    The printer fuser assembly needs to be replaced.

    B

    The pickup rollers no longer have pickup grip.

    C

    Something is stuck inside of the pickup assembly.

    D

    The printer needs to have the toner cartridge replaced.


    正确答案： A
    解析： 暂无解析

  • 第21题：

    单选题
    Which of the following should the technician do FIRST when removing a paper jam?（）
    A

    Open all the doors in the printer.

    B

    Clear the print queue.

    C

    Turn the printer off.

    D

    Take the printer offline.


    正确答案： C
    解析： 暂无解析

  • 第22题：

    单选题
    Which of the following item colorizes the paper using a two-component laser printer？ （）
    A

    toner

    B

    laser beam

    C

    developer

    D

    ribbon


    正确答案： D
    解析： 暂无解析

  • 第23题：

    单选题
    A technician is troubleshooting a CD/DVD drive. There is a disk in the drive and the tray wont eject. Which of the following actions should the technician take FIRST？ （）
    A

    Shutdown， restart and verify that the BIOS recognizes the drive and try again.

    B

    Replace the CD/DVD drive.

    C

    Pry the tray open with a small， flat head screwdriver.

    D

    Place the end of a paper clip in the emergency eject pinhole on the CD/DVD drive.


    正确答案： A
    解析： 暂无解析

  • 第24题：

    单选题
    A printer is not pulling paper out of the paper tray. Which of the following is the MOST possible cause of the problem? （）
    A

    Pickup rollers

    B

    Print head

    C

    Drum

    D

    Fuser


    正确答案： A
    解析： 暂无解析

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