ESD mat
ESD wrist strap
Sealable plastic bag
Anti-static bag
第1题:
Which of the following is unsafe for a technician to use when troubleshooting or repairing a CRT monitor?()
第2题:
A network technician wants to use a packet analyzer to troubleshoot a reported problem with a user's workstation with IP address 192.168.1.45. To identify the workstation's packets the technician wants to use the workstation's MAC address. Which of the following protocols would provide the needed information?()
第3题:
Which of the following commands should Jill, a technician, use to test a computer’s NIC forfunctionality?()
第4题:
A technician is dispatched to install additional RAM in a computer. The technician unplugs thesystem from the power source, and removes the cover of the PC. Which of the following shouldthe technician do NEXT?()
第5题:
Mike, a technician, is working on a computer and the air is dry. Which of the following choices is the BEST option for Mike to use?()
第6题:
DHCP
PAT
Proxy
IPX
第7题:
Run TRACERT from the users workstation.
Start with the Last Known Good Configuration and reboot the computer.
Replace the network interface card (NIC).
PING the users workstation.
第8题:
ping net
ping ipconfig
ping localhost
ping microsoft.com
第9题:
Update the BIOS for compatibility.
Put on an ESD strap.
Use an anti-static bag to hold the RAM while installing.
Clean out the PC with compressed air.
第10题:
ESD mat
ESD wrist strap
Sealable plastic bag
Anti-static bag
第11题:
DHCP
ARP
DNS
PING
第12题:
Configuring the Windows Firewall exceptions.
Using Windows Messenger.
Configuring My Network Places.
Using Internet Explorer.
第13题:
A technician(技术) has a current baseline(基准线) and is told to install additional(添加) memory and a faster NIC card. At which point in time should the next baseline be run?()
第14题:
A technician needs to use Remote Assistance with a user. The user is asked to use an email application to send the technician an invitation to remotely access the user’s computer. The email application has not been configured in the user’s computer. Which of the following would be another way for the user to send the Remote Assistance invitation? ()
第15题:
A technician needs to ensure that a specific application on a single home user's computer receives Internet traffic reliably. The home network provides access to three other users and the application relies on a specific protocol. Which of the following should the technician use?()
第16题:
An administrator is trying to isolate the location of a persistent connectivity problem caused by a faulty NIC. Which of the following diagrams would assist the technician in finding the machine that is causing the problem?()
第17题:
A technician deploys a computer in a public library and wants to give the ability for a user without an account to use the computer with limited permission. Which of the following accounts would the technician setup?()
第18题:
Use a benchmarking tool
Use anti-static wrist band
Remove the CPU
Remove the power supply
第19题:
After the memory is installed
Before the upgrade is performed
After the NIC is installed
After the upgrades are performed
第20题:
Agree with the user’s complaints
Clarify the user’s statements
Minimize the user’s criticism
Shadow the other technician on the next repair
第21题:
Wear a back brace when lifting and carrying the CRTs to the storage room.
Wear anti-static wrist straps to prevent ESD in the new monitors.
Recycle the monitors after removing the capacitors for use in other monitors.
Ask several technicians for help in lift the CRT monitors and use a cart for transporting them.
第22题:
Guest user account
Limited user account
Power user account
Administrator user account
第23题:
Warn the user
Report through proper channels
Wipe the drive
Give the computer back to the user
第24题:
Physical and logical network
Physical network
Logical network
DHCP tables and DNS records