Faulty RAM
240 volt Kitchen outlets
Power Brownouts
Excessive Heat
第1题:
A PC is powered on and begins POST. The PC takes a long time when scanning for drives. The BIOS reports no hard drive can be found but the CD-ROM is identified. The technician knows that there are two hard drives on the primary EIDE controller and a CD-ROM on the secondary EIDE controller. Which of the following is the MOST likely cause of the problem?()
第2题:
A technician manages a server that contains sensitive data. The server currently has two hard drives, one hosting the operating system and other generic files and the second hosting sensitive data. The technician needs to implement a technology that would guard against data loss for only the sensitive data, while adding only one additional hard drive. Which of the following should the technician implement to avoid reformatting any drives?()
第3题:
A server technician has been attempting to install an operating system on the company test server for several days. The technician has experienced error messages at several points of theinstallation and the system has frozen during various parts of the boot process. The technician has replaced the power supply, graphics card and installation disk with known good components.Which of the following could be causing these issues?()
第4题:
A user reports that their hard drive has failed and needs to be replaced. Which of the following should the technician do FIRST?()
第5题:
A technician has just completed a CPU upgrade on a motherboard. Which of the following will MOST likely cause the PC not to boot?()
第6题:
Update the antivirus application
Install critical update security patches
Adjust the software firewall settings
Replace the current antivirus program
第7题:
The system has a fragmented hard drive.
The drive interface needs to be changed.
The user has too many documents on the hard drive.
The system page file has an issue.
第8题:
Agree with the user’s complaints
Clarify the user’s statements
Minimize the user’s criticism
Shadow the other technician on the next repair
第9题:
The technician used generic thermal paste.
The processor had pins broken during installation.
The memory is incompatible with the new CPU.
An incorrect fan size was installed on the heatsink.
第10题:
RAID 0
RAID 1
RAID 3
RAID 5
第11题:
“It is a message that informs the technician of what hardware needs to be replaced.”
“A bluescreen message is just another name for an error.”
“It provides the technician with more information about the problem.”
“It is a complex message that is very difficult to explain to those who are not familiar with computers.”
第12题:
people won’t have to drive to work every day
there have to be more roads and parking spaces
companies would be located in between the districts
there would be no need to build parking spaces within the districts
第13题:
A user is unsatisfied with the quality of the repair that another technician has completed on their PC. Which of the following should be done to help the user?()
第14题:
A technician has had several support requests for one PC. The technician has reseated the PCIcards and replaced the hard drive in the PC located in a school cafeteria kitchen. PCs located in the business office or the classrooms have not had this issue. Which of the following is MOST likely causing this PC’s issue?()
第15题:
A user has been having difficulty with their PC. Which of the following is the BEST response atechnician should give when a user asks for the definition of a particular bluescreen message?()
第16题:
An end user reports that their computer is making noise constantly. The technician notes that the hard drive activity light is on frequently. The technician finds plenty of free space on the drive.Which of the following BEST explains why the drive light is continuously active?()
第17题:
Which of the following utilities will a technician use to determine how many partitions a hard drive has?()
第18题:
Storage driver not loaded
Fragmented hard drive
Damaged or faulty NIC chipset
Damaged or faulty system board
Memory incompatible with the processor
Missing voltage regulator
第19题:
Cable tester
Power supply tester
Tone generator
Multimeter
第20题:
Use a jumper from the motherboard where the new drive is going to be installed.
Use a jumper from a hard drive that is no longer functioning.
Contact the manufacturer of the new hard drive and have a replacement jumper shipped immediately.
The new hard drive must be replaced
第21题:
Allow the user to continue working
Check for viruses
Re-image the hard drive
Document time/date for later reference
Prevent users from accessing the PC
Turn off PC
第22题:
Administrator Tools
Disk Management
Device Manager
Computer Management
第23题:
Run the hard disk manufacturer’s diagnostic program
Re-image the drive
Replace the hard drive and load Windows
Ask the user diagnostic questions
第24题:
Faulty RAM
240 volt Kitchen outlets
Power Brownouts
Excessive Heat