Frayed or broken cables
UPS is unplugged
NIC and sound card are disabled in Device Manager
Speakers are muted
第1题:
A user explains that after the office was vacuumed the previous night their sound is not working and they cannot get onto the network. The user has verified that all of the PC’s cables are plugged into their respective ports. Which of the following is the MOST likely cause?()
第2题:
Which of the following is the BEST way to make sure the network printer is automatically installed when the user logs on?()
第3题:
A user has just moved a PC from one office to another. The patch cable and the NIC do notappear to be functioning in the new office but were working before the move. The patch cable is plugged in correctly to both the NIC and the wall jack. Which of the following actions should the technician take FIRST?()
第4题:
A user’s OS has become corrupt, and the user would like to restore the PC back to when they first bought the machine. Which of the following would be the BEST choice?()
第5题:
The user cannot access some Internet websites, but can connect to resources inside the local network. The technician successfully uses the ping command to test the user’s connectivity. Which of the following commands can the technician run NEXT to troubleshoot the issue?()
第6题:
The file associations were not returned after the software was uninstalled.
The user is not opening the files correctly.
The uninstalled software has corrupted all the audio files on the computer.
The sound card is not properly configured.
第7题:
Disable port forwarding on the router.
Reboot to Safe Mode and see if the Internet is accessible.
Format the machine and reinstall the OS.
Check the web browser’s proxy settings.
第8题:
Agree with the user’s complaints
Clarify the user’s statements
Minimize the user’s criticism
Shadow the other technician on the next repair
第9题:
Power cycle the VPN concentrator at the office.
Determine if the VPN service is running at the office.
Reinstall the VPN client at the remote computer.
Determine if the user has the correct VPN address and password.
第10题:
Factory Recovery Partition
Use Safe Mode
Last Known Good Configuration
Purchase a copy of the original OS
第11题:
Educate the end user about how a computer becomes infected.
Perform a clean install of the OS.
Boot the PC in Safe Mode.
Quarantine all infected files.
第12题:
Network data cables are damaged.
Memory has become unseated.
The user has defragmented the hard drive.
Processor cooling fan is not functioning.
第13题:
Under which of the following circumstances would a technician use IPCONFIG /RENEW?()
第14题:
A user reports that they are unable to open any audio files. Yesterday, the user uninstalled third party music software. Which of the following is the MOST likely cause of the user’s error?()
第15题:
A user states that a networked printer is not working today, but yesterday the printer worked fine. The technician checks the user’s print queue and sees several jobs in the queue. The queue is flushed, restarted, and the user is still having the same issue. Which of the following should be verified NEXT on the printer? ()
第16题:
A network administrator has a 10base2 network. A card is provided that has both 10base2 and 10base5 ports. Which of the following types of cables should be selected in SMIT during configuration of the adapter?()
第17题:
That the WEP key is disabled
That the fuser is not faulty
That the IP is static
That the buffer is not overloaded
第18题:
Log onto the user’s computer as a local administrator and install the printer.
Make sure the user has permission to print to the printer.
Create and implement a logon script.
After the user has logged on, install the printer.
第19题:
Verify that the network card is compatible with the operating system.
Verify that the port on the switch is enabled.
Update the network card driver.
Replace the network cable with a crossover cable.
第20题:
TP
BNC
DIX
CAT5
第21题:
The wireless access point is using MAC address filtering
The user has connected to a nearby wireless access point from another office
The user has configured the wireless settings with the wrong encryption type
The wireless access point has SSID broadcast disabled
第22题:
net /?
ipconfig /flushdns
netstat -r
nbtstat -R
第23题:
the user can see all other users, including those in the Admin group, but can modify only the user accounts in theOp_volume and Monitor group
the user can see all the users except those in the Admin group, but can only modify the user’s own account
the user can see only the user’s own account, and cannot modify it
the user can see only the user’s own account, and can change the password only