单选题An Cisco Unified Contact Center Express 4.0 deployment requires support for 20 concurrently logged-in agents. The agents are split across two remote sites, and the high-availability Cisco CRS Engine, Database Server, VoIP Monitoring, and Recording serv

题目
单选题
An Cisco Unified Contact Center Express 4.0 deployment requires support for 20 concurrently logged-in agents. The agents are split across two remote sites, and the high-availability Cisco CRS Engine, Database Server, VoIP Monitoring, and Recording server processes run at a central data center. The agents will be using CAD with Cisco Unified IP Phone 7960G and end-point monitoring. Very little recording and silent monitoring will be performed, and no historical reporting will be done during call center open hours. Assume the minimum number of servers is desired.   How many Cisco Unified Contact Center Express hardware servers would be required for this Cisco Unified Contact Center Express deployment?( )
A

1  

B

2  

C

3  

D

4  

E

5


相似考题
参考答案和解析
正确答案: E
解析: 暂无解析
更多“An Cisco Unified Contact Center Express 4.0 deployment requi”相关问题
  • 第1题:

    What is the maximum amount of Cisco Agent Desktop downtime after a failover when using highavailability in Cisco Unified Contact Center Express 4.0?()

    • A、10 seconds  
    • B、30 seconds  
    • C、45 seconds  
    • D、60 seconds

    正确答案:D

  • 第2题:

    Which three pieces of information are available from the Cisco CRS 4.0 Control Center?()

    • A、System Parameters Configuration  
    • B、Cisco Unified CallManager Cluster Status  
    • C、Date, Time, and Reason of Last Failure  
    • D、Cisco CRS License Information  
    • E、Cisco CRS Datastore Replication Status  
    • F、Cisco CRS Component Activation 

    正确答案:C,D,F

  • 第3题:

    Which three features are supported in a license for Cisco Unified Contact Center Express Enhanced? ()

    • A、database integration  
    • B、prompt and collect  
    • C、VoiceXML  
    • D、opening and parsing HTTP and XML documents  
    • E、PQ  
    • F、E-mail Queuing 

    正确答案:B,D,E

  • 第4题:

    Which three deployment scenarios does Cisco Configuration Assistant support? ()

    • A、 Cisco SR 500 in secure router mode, acting as a front end for Cisco Unified Communications 500
    • B、 centralized Cisco Unified Communications Manager BE with Cisco Unified Communications 500 in SRST mode
    • C、 Cisco SR 500 teleworker with Cisco Unified Communications 500 as VPN server
    • D、 multi-site VPN with Cisco Unified Communications 500 platforms
    • E、 redundant Cisco Unified Communications 500 with primary-to-backup failover
    • F、 Cisco Unified Communications 500 to Cisco Unified Communications Manager SIP trunk

    正确答案:A,C,D

  • 第5题:

    What is the maximum number of concurrently logged-in agents for a Cisco Unified Contact Center Express Standard deployment? ()

    • A、75  
    • B、150  
    • C、200  
    • D、300

    正确答案:D

  • 第6题:

    Which Cisco Unified Contact Center Express 4.5 platform set supports the embedded internet browser in the Cisco Agent Desktop? ()

    • A、Premium only  
    • B、Enhanced and Premium only  
    • C、Standard, Enhanced, and Premium  
    • D、Cisco Unified Contact Center Express does not support embedded internet browser

    正确答案:A

  • 第7题:

    单选题
    What is the maximum amount of Cisco Agent Desktop downtime after a failover when using highavailability in Cisco Unified Contact Center Express 4.0?()
    A

    10 seconds  

    B

    30 seconds  

    C

    45 seconds  

    D

    60 seconds


    正确答案: B
    解析: 暂无解析

  • 第8题:

    单选题
    What is the maximum number of servers possible in a Cisco Unified Contact Center Express 4.0 cluster, excluding ASR/TTS servers?()
    A

    6  

    B

    8  

    C

    10  

    D

    12


    正确答案: C
    解析: 暂无解析

  • 第9题:

    多选题
    Which three deployment scenarios does Cisco Configuration Assistant support? ()
    A

    Cisco SR 500 in secure router mode, acting as a front end for Cisco Unified Communications 500

    B

    centralized Cisco Unified Communications Manager BE with Cisco Unified Communications 500 in SRST mode

    C

    Cisco SR 500 teleworker with Cisco Unified Communications 500 as VPN server

    D

    multi-site VPN with Cisco Unified Communications 500 platforms

    E

    redundant Cisco Unified Communications 500 with primary-to-backup failover

    F

    Cisco Unified Communications 500 to Cisco Unified Communications Manager SIP trunk


    正确答案: E,F
    解析: 暂无解析

  • 第10题:

    单选题
    Which of the following is a valid CRS deployment scenario?()
    A

    CRS 4.0 running with Cisco Unified CallManager 4.0  

    B

    CRS 4.1 running with Cisco Unified CallManager 4.1  

    C

    CRS 4.0 running with Cisco Unified CallManager 4.1  

    D

    CRS 3.5 running with Cisco Unified CallManager 3.3


    正确答案: C
    解析: 暂无解析

  • 第11题:

    单选题
    The Prescott Shovel Company wants to upgrade its Cisco Unity Express from a Cisco Unified CallManager Express integration to a Cisco Unified CallManager integration. Which statement is true?()
    A

    A special hybrid license is required. 

    B

    The Cisco Unity Express license must be changed. 

    C

    The Cisco Unity Express license does not need to be changed. 

    D

    The license file names are identical, which allows them to be interchanged as long as the module itself is not being upgraded.


    正确答案: D
    解析: 暂无解析

  • 第12题:

    单选题
    Which Cisco Unified Contact Center Express 4.5 platform set supports the embedded internet browser in the Cisco Agent Desktop? ()
    A

    Premium only  

    B

    Enhanced and Premium only  

    C

    Standard, Enhanced, and Premium  

    D

    Cisco Unified Contact Center Express does not support embedded internet browser


    正确答案: B
    解析: 暂无解析

  • 第13题:

    Which of the following is a new product that is included in the Cisco SMB Support Assistant?()

    • A、Cisco Unity Express
    • B、Cisco Unified CallManager
    • C、Cisco Unity
    • D、Cisco Unified CallManager Express

    正确答案:D

  • 第14题:

    Where are CTI route points added or configured for Cisco Unified Contact Center Express? ()

    • A、Cisco Unified CallManager Device Configuration
    • B、Cisco Unified Contact Center Express Directory Management  
    • C、Cisco Supervisor Desktop  
    • D、Cisco CRS Administration, JTAPI Trigger Creation  
    • E、Cisco Unified Contact Center Express Media Subsystem 

    正确答案:D

  • 第15题:

    What is the maximum number of CTI ports for a Cisco Unified Contact Center Express 4.0 Standard deployment? ()

    • A、150  
    • B、200  
    • C、300  
    • D、varies based on the number of expansion servers used  
    • E、varies based on the number of applications configured 

    正确答案:C

  • 第16题:

    Which two are valid agent interfaces for Cisco Unified Contact Center Express?()

    • A、Macintosh workstation with Cisco IP Phone Agent  
    • B、Linux workstation running CAD with IP Communicator  
    • C、Linux workstation running CAD with Cisco Unified IP Phone 7960G  
    • D、Citrix Terminal running CAD with IP Communicator  
    • E、Citrix Terminal with Cisco IP Phone Agent  
    • F、Windows workstation running CAD with Media Termination option

    正确答案:A,E

  • 第17题:

    An Cisco Unified Contact Center Express 4.0 deployment requires support for 20 concurrently logged-in agents. The agents are split across two remote sites, and the high-availability Cisco CRS Engine, Database Server, VoIP Monitoring, and Recording server processes run at a central data center. The agents will be using CAD with Cisco Unified IP Phone 7960G and end-point monitoring. Very little recording and silent monitoring will be performed, and no historical reporting will be done during call center open hours. Assume the minimum number of servers is desired.   How many Cisco Unified Contact Center Express hardware servers would be required for this Cisco Unified Contact Center Express deployment?( ) 

    • A、1  
    • B、2  
    • C、3  
    • D、4  
    • E、5

    正确答案:B

  • 第18题:

    Which tool enables easy configuration and monitoring of Cisco ISRs? ()

    • A、Cisco MWAM
    • B、Cisco SDM
    • C、Cisco NAC Appliance
    • D、Cisco Unified Communications Manager Express

    正确答案:B

  • 第19题:

    多选题
    Which two are valid agent interfaces for Cisco Unified Contact Center Express?()
    A

    Macintosh workstation with Cisco IP Phone Agent

    B

    Linux workstation running CAD with IP Communicator

    C

    Linux workstation running CAD with Cisco Unified IP Phone 7960G

    D

    Citrix Terminal running CAD with IP Communicator

    E

    Citrix Terminal with Cisco IP Phone Agent

    F

    Windows workstation running CAD with Media Termination option


    正确答案: A,D
    解析: 暂无解析

  • 第20题:

    多选题
    Which three features are supported in a license for Cisco Unified Contact Center Express Enhanced? ()
    A

    database integration

    B

    prompt and collect

    C

    VoiceXML

    D

    opening and parsing HTTP and XML documents

    E

    PQ

    F

    E-mail Queuing


    正确答案: F,D
    解析: 暂无解析

  • 第21题:

    单选题
    Where are CTI route points added or configured for Cisco Unified Contact Center Express? ()
    A

    Cisco Unified CallManager Device Configuration

    B

    Cisco Unified Contact Center Express Directory Management  

    C

    Cisco Supervisor Desktop  

    D

    Cisco CRS Administration, JTAPI Trigger Creation  

    E

    Cisco Unified Contact Center Express Media Subsystem 


    正确答案: B
    解析: 暂无解析

  • 第22题:

    单选题
    What is the maximum number of CTI ports for a Cisco Unified Contact Center Express 4.0 Standard deployment? ()
    A

    150  

    B

    200  

    C

    300  

    D

    varies based on the number of expansion servers used  

    E

    varies based on the number of applications configured 


    正确答案: C
    解析: 暂无解析

  • 第23题:

    单选题
    An Cisco Unified Contact Center Express 4.0 deployment requires support for 20 concurrently logged-in agents. The agents are split across two remote sites, and the high-availability Cisco CRS Engine, Database Server, VoIP Monitoring, and Recording server processes run at a central data center. The agents will be using CAD with Cisco Unified IP Phone 7960G and end-point monitoring. Very little recording and silent monitoring will be performed, and no historical reporting will be done during call center open hours. Assume the minimum number of servers is desired.   How many Cisco Unified Contact Center Express hardware servers would be required for this Cisco Unified Contact Center Express deployment?( )
    A

    1  

    B

    2  

    C

    3  

    D

    4  

    E

    5


    正确答案: A
    解析: 暂无解析

  • 第24题:

    单选题
    What is the maximum number of concurrently logged-in agents for a Cisco Unified Contact Center Express Standard deployment? ()
    A

    75  

    B

    150  

    C

    200  

    D

    300


    正确答案: D
    解析: 暂无解析