单选题A user reports that they are unable to print to a remote printer. Which of the following should the technician check FIRST？（）A Printer driverB Protocol stackC Network connectivityD Correct patch application

题目
单选题
A user reports that they are unable to print to a remote printer. Which of the following should the technician check FIRST？（）
A

Printer driver

B

Protocol stack

C

Network connectivity

D

Correct patch application

相似考题

1.A user reports that their thermal wristband printer is printing barcodes that will not scan properly.Which of the following maintenance techniques would MOST likely resolve this issue?()A. Replace the print rollerB. Reset to factory defaultsC. Replace the wristband rollD. Clean the heating assembly

2.以下程序调试结果为:class Base{Base(){int i = 100;System.out.print (i);}}public class Pri extends Base{static int i = 200;public static void main(String argv[]){Pri p = new Pri();System.out.print(i);}}A.编译错误B.200C.100200D.100

3.When using an ink jet printer， a user reports that colors seem to be missing intermittently. Which of the following is MOST likely the cause？（）A、The printer needs to be calibrated.B、There is a problem with the document being printed.C、The print head is clogged.D、An incorrect paper type is being used.

4.A user in the accounting department reports that their office is able to connect to the network, butthey are unable to connect to the Internet.Which of the following documentation would be the MOST useful to the administrator in diagnosing this issue?（） (Select TWO).A. Physical network diagramB. Job logC. Acceptable use policyD. Baseline documentationE. Wiring schematic

更多“A user reports that they are unable to print to a remote pri”相关问题

  • 第1题：

    A user is unable to print to the network printer. A print job appears in their print queue and cannotbe deleted. The user has the correct permissions to modify and delete print jobs. All other users are able to print to the network printer. Which of the following procedures should the technician try FIRST?（）

    • A、Cycle the power on the network printer.
    • B、Verify the network cable is connected to the printer.
    • C、Reinstall the printer driver.
    • D、Restart the print spooler service.

    正确答案:D

  • 第2题：

    A remote user is attempting to install a new external storage device on their computer. The user reports they only have one port open on the back of the device and the port is similar to the USB port their mouse is connected to. The port has a bevel on one side and is slightly larger than the USB port. Which of the following connector types is MOST likely being described?（）

    • A、IEEE 1394
    • B、USB 2.0
    • C、PCMCIA
    • D、Parallel

    正确答案:A

  • 第3题：

    A user reports that while printing a large document，the local printer fails to print and the document cannot be deleted from the queue. What is the MOST likely cause of the problem？（）

    • A、The printer cable is not bi-directional.
    • B、The user does not have full printer administration rights.
    • C、The computer cannot spool and send the print job fast enough.
    • D、The print job is too big for the amount of available memory.

    正确答案:D

  • 第4题：

    A user reports that when trying to print a document nothing comes out of the printer and states that the only printer in the printer dialog box is ’Microsoft Office Document Image Writer.’ The technician should understand that the problem is that the printer： （）

    • A、has not been installed on the user’s computer.
    • B、is not turned on.
    • C、driver is corrupt.
    • D、cable is unplugged.

    正确答案:A

  • 第5题：

    A user in the accounting department reports that their office is able to connect to the network, but they are unable to connect to the Internet. Which of the following documentation would be the MOST useful to the administrator in diagnosing this issue?（） (Select TWO).

    • A、Physical network diagram
    • B、Job log
    • C、Acceptable use policy
    • D、Baseline documentation
    • E、Wiring schematic

    正确答案:A,E

  • 第6题：

    A user reports that they are unable to print to a remote printer. Which of the following should the technician check FIRST？（）

    • A、Printer driver
    • B、Protocol stack
    • C、Network connectivity
    • D、Correct patch application

    正确答案:C

  • 第7题：

    You are the network administrator for Company. Eric, a user in the accounting department, runs Windows 2000 Professional on his computer. He has 50 MB of free disk space on drive C and 500 MB free disk space on drive D. Eric reports that he is unable to print large Microsoft Word documents without receiving errors. Eric wants to be able to print his large Microsoft Word documents.  What should you instruct Eric to do?（）

    • A、From the Printer Properties dialog box， use Advanced settings to configure the spool settings to Start printing immediately
    • B、From the Print Server properties dialog box， use Advanced settings to change the location of the spool folder to an existing folder on drive D
    • C、Copy C:///Winnt/system32/Spool/Printers folder to the D:///Winnt/System32/Spool/Printers folder
    • D、Mount drive C as a subdirectory in drive D

    正确答案:B

  • 第8题：

    单选题
    You are the administrator of the company network. The network consists of a single active directory domain. The network includes 10 servers running Windows Server 2003 and 200 client computers running Windows XP Professional. You install and configure a server named TestKingSrv as a print server. The name of the print queue is //TestKingSrv/laserprinter. You assign the Everyone group the Allow - Print permissions. A user named Lisa in the Finance department reports that she is unable to print to //TestKingSrv/laserprinter. Several other users report that they are unable to print to //TestKingSrv/laserprinter. You log on to Lisa's computer and submit several print jobs, but none of them print and no error message is displayed. In Printers and Faxes on Lisa's computer, you open //TestKingSrv/laserprinter. You see the following status of the print queue: "laserprinter on TestKingSrv is unable to connect". You are able to ping TestKingSrv. You need to ensure that print jobs submitted to //TestKingSrv/laserprinter will be printed. What should you do?（）
    A

    On a domain controller, create a shared printer object in Active Directory for //TestKingSrv /laserprinter.

    B

    From a command prompt on Lisa's computer, run the Net Print //TestKingSrv /lasterprinter command.

    C

    On Lisa's computer, open the Services console and restart the Print Spooler service.

    D

    On Lisa's computer, open the Services console and connect to TestKingSrv. Restart the Print Spooler service.


    正确答案： A
    解析： 暂无解析

  • 第9题：

    单选题
    A user reports that a network printer will not print, however, other users are not experiencing any problems. The user has rebooted their computer twice and it is still not printing. Which of the following should the technician check?（）
    A

    Run the printer configuration wizard on the desktop.

    B

    Check to see if the network printer is turned on.

    C

    Verify that the printer is connected to the network.

    D

    Check the local print queue for a failed print job.


    正确答案： B
    解析： 暂无解析

  • 第10题：

    单选题
    A user reports that they are unable to open any audio files. Yesterday, the user uninstalled third party music software. Which of the following is the MOST likely cause of the user’s error?（）
    A

    The file associations were not returned after the software was uninstalled.

    B

    The user is not opening the files correctly.

    C

    The uninstalled software has corrupted all the audio files on the computer.

    D

    The sound card is not properly configured.


    正确答案： D
    解析： 暂无解析

  • 第11题：

    单选题
    You have a computer that runs Windows XP Professional Service Pack 2 (SP2). A remote user has a computer that runs Windows XP Professional SP2. The remote user experiences several errors while attempting to install an application. You need to remotely observe the actions the user performs. What should you do first?（）
    A

    Instruct the user to send you a Remote Assistance invitation. 

    B

    Instruct the user to start the Remote Desktop Help Session Manager service.

    C

    At the command prompt, establish a telnet session to the user's computer. 

    D

    Enable a Remote Desktop and establish a Remote Desktop Connection. Log on by using the local administrator account.


    正确答案： C
    解析： 暂无解析

  • 第12题：

    多选题
    A user in the accounting department reports that their office is able to connect to the network, but they are unable to connect to the Internet. Which of the following documentation would be the MOST useful to the administrator in diagnosing this issue?（） (Select TWO).
    A

    Physical network diagram

    B

    Job log

    C

    Acceptable use policy

    D

    Baseline documentation

    E

    Wiring schematic


    正确答案： C,B
    解析： 暂无解析

  • 第13题：

    You deploy a mobile messaging solution with Microsoft Exchange Server 2003 Service Pack 2.   All remote users use mobile devices that run Microsoft Windows Mobile 5.0 with Microsoft Messaging and Security Feature Pack （MSFP）.   A remote user reports the loss of a Windows Mobilebased device.   You need to ensure that the information from the Microsoft Exchange ActiveSync （EAS） server is no longer available on the Windows Mobilebased device.   What should you do？（）

    • A、Recreate the Active Directory remote user account.
    • B、Perform a remote wipe on the Windows Mobilebased device of the remote user.
    • C、On the Properties tab of the remote user account， disable the user-initiated synchronization option.
    • D、On the Device Security Settings tab， configure the Wipe device after failed attempts option to a value of zero.

    正确答案:B

  • 第14题：

    A user reports that they are unable to reach a particular website. The user had no issues reaching the site earlier in the day. Which of the following is the MOST likely cause of the lack of access？（）

    • A、The VLAN is misconfigured
    • B、The user has an improperly configured NIC
    • C、The DHCP server is down
    • D、The DNS server is down

    正确答案:D

  • 第15题：

    A user reports that they are unable to open any audio files. Yesterday, the user uninstalled third party music software. Which of the following is the MOST likely cause of the user’s error?（）

    • A、The file associations were not returned after the software was uninstalled.
    • B、The user is not opening the files correctly.
    • C、The uninstalled software has corrupted all the audio files on the computer.
    • D、The sound card is not properly configured.

    正确答案:A

  • 第16题：

    A user reports that the laser printer is constantly jamming on humid days. Which of the following is the MOST likely resolution to the problem?（）

    • A、Replace the paper with thinner paper.
    • B、Replace the toner cartridges.
    • C、Replace the fuser.
    • D、Replace the print heads.

    正确答案:A

  • 第17题：

    A user reports that their thermal wristband printer is printing barcodes that will not scan properly.Which of the following maintenance techniques would MOST likely resolve this issue?（）

    • A、Replace the print roller
    • B、Reset to factory defaults
    • C、Replace the wristband roll
    • D、Clean the heating assembly

    正确答案:D

  • 第18题：

    You are the administrator of your company’s network. A user named Lilly prints dozens of documents daily from her Windows 2000 Professional computer. Lilly reports that she receives a dialog box announcing that each print job she sends has printed successfully. Lilly’s default printer is a shared printer that is connected to a Windows 2000 Server computer. She wants to have this notification turned off because she prints so many documents.  What should you do？（）

    • A、In the server properties of the Printers system folder, clear the Notify when remote  documents are printed option
    • B、In the server properties of the Printers system folder, clear the Notify computer, not user,  when remote documents are printed option
    • C、In the default printer properties, select the Ports tab, and clear the Enable bi-directional  support option 
    • D、In the default printer properties, select the Advanced tab, and clear the Advanced printing  features option

    正确答案:A

  • 第19题：

    单选题
    A user reports that when trying to print a document nothing comes out of the printer and states that the only printer in the printer dialog box is ’Microsoft Office Document Image Writer.’ The technician should understand that the problem is that the printer： （）
    A

    has not been installed on the user’s computer.

    B

    is not turned on.

    C

    driver is corrupt.

    D

    cable is unplugged.


    正确答案： A
    解析： 暂无解析

  • 第20题：

    单选题
    When using an ink jet printer， a user reports that colors seem to be missing intermittently. Which of the following is MOST likely the cause？（）
    A

    The printer needs to be calibrated.

    B

    There is a problem with the document being printed.

    C

    The print head is clogged.

    D

    An incorrect paper type is being used.


    正确答案： B
    解析： 暂无解析

  • 第21题：

    单选题
    You deploy a mobile messaging solution with Microsoft Exchange Server 2003 Service Pack 2.   All remote users use mobile devices that run Microsoft Windows Mobile 5.0 with Microsoft Messaging and Security Feature Pack （MSFP）.   A remote user reports the loss of a Windows Mobilebased device.   You need to ensure that the information from the Microsoft Exchange ActiveSync （EAS） server is no longer available on the Windows Mobilebased device.   What should you do？（）
    A

    Recreate the Active Directory remote user account.

    B

    Perform a remote wipe on the Windows Mobilebased device of the remote user.

    C

    On the Properties tab of the remote user account， disable the user-initiated synchronization option.

    D

    On the Device Security Settings tab， configure the Wipe device after failed attempts option to a value of zero.


    正确答案： D
    解析： 暂无解析

  • 第22题：

    单选题
    A user reports that they are unable to reach a particular website. The user had no issues reaching the site earlier in the day. Which of the following is the MOST likely cause of the lack of access？（）
    A

    The VLAN is misconfigured

    B

    The user has an improperly configured NIC

    C

    The DHCP server is down

    D

    The DNS server is down


    正确答案： D
    解析： 暂无解析

  • 第23题：

    单选题
    Which of the following should a technician instruct a user to do to initiate Remote Assistance for a user running Windows XP Professional？（）
    A

    Network Neighborhood > navigate to the users computer > right click > select Offer Remote Assistance

    B

    Go to Help and Support Center > Pick a Task > Use Tools > Offer Remote Assistance

    C

    Run Remote Desktop Connection > Select Connect to User Enter the IP address

    D

    Start > Programs > Administrative Tools > Remote Assistance


    正确答案： D
    解析： 暂无解析

  • 第24题：

    单选题
    A user reports that while printing a large document，the local printer fails to print and the document cannot be deleted from the queue. What is the MOST likely cause of the problem？（）
    A

    The printer cable is not bi-directional.

    B

    The user does not have full printer administration rights.

    C

    The computer cannot spool and send the print job fast enough.

    D

    The print job is too big for the amount of available memory.


    正确答案： A
    解析： 暂无解析

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