Make one change at a time and test/confirm the change has resolved the problem.
Verify full system functionality.
Replicate the problem.
Determine if a common element is causing multiple problems.
Identify any changes to the server.
第1题:
A technician receives a new printer for repair and the work order states that when powered on the printer makes a loud noise and will not print. Which of the following actions should the technician take? ()
第2题:
If an external monitor is attached to a laptop and it does not work, which of the following actions should a technician take FIRST?()
第3题:
A technician is troubleshooting a CD/DVD drive. There is a disk in the drive and the tray wont eject. Which of the following actions should the technician take FIRST? ()
第4题:
Which of the following should the technician do FIRST when removing a paper jam?()
第5题:
Which of the following are the FIRST actions to take when an administrator is troubleshooting aserver?()
第6题:
A client reports that the laptop is not performing a complete charge of the battery. Which of the following actions should be taken FIRST? ()
第7题:
第8题:
Call their local ISP
Verify the IP information of the server
Check their local Internet connection
Verify the hostname of the server
第9题:
Gather information from the customer.
Isolate the problem on the device.
Read the service documentation for possible causes.
Check the parts life counters.
第10题:
Run CHKDSK
Boot to ERD
Run MSCONFIG
Go into Safe Mode
第11题:
Use a benchmarking tool
Use anti-static wrist band
Remove the CPU
Remove the power supply
第12题:
When disposing of data, which of the following should be considered FIRST?()
第13题:
When installing a wireless network in a large area, which of the following is the FIRST thing thatshould be considered when trying to get the MOST coverage?()
第14题:
When adding another server to an existing rack mount system, which of the following should the administrator consider FIRST?()
第15题:
When setting up a wireless network to cover a large area, which of the following needs to beconsidered FIRST?()
第16题:
When implementing a solution to a problem, which of the following is the BEST course of action to take?()
第17题:
An AIX system administrator wants to reset the level at which the SIGDANGER signal is sent to processes so appropriate actions can be taken when paging space is running low. Which of the following commands is used to reset the level?()
第18题:
DB_CACHE_SIZE
SHARED_POOL_SIZE
LARGE_POOL_SIZE
JAVA_POOL_SIZE
SGA_MAX_SIZE
SORT_AREA_SIZE
第19题:
Replace all components simultaneously to ensure that the system is functional.
Replace all hardware associated with the problem first to eliminate the possibility of hardware and move onto software
Purchase new parts for the system to confirm that they function.
Implement one change at a time, reversing the change if it has not resolved the problem.
第20题:
Close the valves at the transfer manifold
Notify the person in charge of the shore facility
Shut down the transfer operation
Sound the fire alarm
第21题:
Re-install the operating system.
Open and close the cover.
Use the function key to activate the monitor.
Install new software for the keyboard.