What is this customers address?
Does this customer have any unpaid bills?
What is the balance in this customers account?
What are the total sales for each of the last 6 months?
第1题:
A storage specialist is assessing a customer’s tape backup environment. Which of the following questions would be the most appropriate question to identify the customer’s environment?()
第2题:
When dealing with customers on the phone that are not very comfortable with technology, which of the following techniques would be MOST helpful to ensure that effective communication is taking place?()
第3题:
Which service component within the prepare phase recommends the appropriate technology strategy to address a business requirement of the customer? Select exactly 1 answer(s) from the following:()。
第4题:
A customer has a new p5-550 running AIX 5.2 that is SAN-attached to a FAStT900. They have encountered hangs lasting over a minute on their new system during application load testing. They called the pSeries technical specialist for advice. Which of the following would be the most appropriate questions to determine their next step in resolving the problem?()
第5题:
The CUSTOMERS table has these columns: CUSTOMER_ID NUMBER(4) NOT NULL CUSTOMER_NAME VARCHAR2(100) NOT NULL STREET_ADDRESS VARCHAR2(150) CITY_ADDRESS VARCHAR2(50) STATE_ADDRESS VARCHAR2(50) PROVINCE_ADDRESS VARCHAR2(50) COUNTRY_ADDRESS VARCHAR2(50) POSTAL_CODE VARCHAR2(12) CUSTOMER_PHONE VARCHAR2(20) The CUSTOMER_ID column is the primary key for the table. Which two statements find the number of customers? ()
第6题:
第7题:
Recreate the query and default the layout.
Alter the query, default the layout and redo the boiler plates.
Query and manually change the layout to save the boiler plate.
Alter the query and make no further change.
第8题:
Create a FOR trigger.
Create an INSTEAD OF trigger.
Create an AFTER trigger.
Create a DDL trigger.
第9题:
provide comprehensive after-sales service
always offer the lowest price in the market
show customers why they are the best in class
convince customers that they are the largest in this field
第10题:
What is this customers address?
Does this customer have any unpaid bills?
What is the balance in this customers account?
What are the total sales for each of the last 6 months?
第11题:
Frequently paraphrase what the caller is saying.
Repeat what is being said multiple times so that the customer can understand exactly what to do.
Speak very slowly when replying to the customer.
Tell the customer to send an email stating exactly what the problem is so that the communication between the two parties is clear.
第12题:
SELECT* FROM customers;
SELECT name, address FROM customers;
SELECT id, name, address, phone FROM customers;
SELECT cust_name, cust_address FROM customers;
SELECT cust_id, cust_name, cust_address, cust_phone FROM customers;
第13题:
You are responsible for maintaining a SQL Server 2005 database. Business analysts in the company routinely use a view named v CustomerSales to join the Customers and Sales tables in the database. They use the view to aggregate total sales by customer by month. You need to increase the performance of the view. What should you do?()
第14题:
A customer reports the optical drive is no longer responding. Which of the following questionsshould be asked FIRST?()
第15题:
Which of the following is a typical data warehouse query?()
第16题:
A customer has a large amount of data stored on three database servers and is concerned that at present there is no disaster recovery plan in place. They have an existing tape backup solution that meets their backup window. In order to analyze potential disaster recovery plans, which of the following questions is the most important?()
第17题:
Your company uses a SQL Server 2005 database. Customer data from your trading partners is imported into the Customers table every night. You need to ensure that the customer record is updated if it already exists in the Customers table. If the record does not exist, the data needs to be inserted into the Customers table. What should you do?()
第18题:
Update the view to use an outer join between the Customers and Sales tables.
Create a clustered index on the v CustomerSales view.
Create two separate views that do not contain any joinsone view named Customers for the Customers table and another one named v Sales for the Sales table.
Create a stored procedure for the business analysts that uses the v CustomerSales view.
第19题:
identifying what a customer requires from a proposed solution
analyzes the customers business requirements and recommends the appropriate Cisco technologies to meet business requirements
determining what end-user training a customer requires
addressing a customer’s physical requirements
第20题:
“Did you log in with an administrator account?”
“Have you been to any inappropriate websites?”
“What have you changed since the optical drive worked properly?”
“What has changed since the optical drive worked properly?”
第21题:
inferring
gist listening
listening for details
dictation
第22题:
Are there any errors in the error log? Do they indicate any hardware or software errors?
Has performance data been collected? What do the results show in terms of I/O statistics?
Has performance data been collected? What do the results show in terms of CPU utilization?
What type of SAN switch is the customer using? What are the microcode levels on the switch?
第23题:
Call the Customer Service Center
Send payment to the utilities firm
Review two bills from last year
Verify her account balance
第24题:
Multicast
DHCP
APIPA
Broadcast