第1题:
第2题:
第3题:
第4题:
第5题:
第6题:
She called the company to complain.
She paid her bills by telephone.
She emailed her credit card company.
She sent payments for late fees.
第7题:
CPE VPN’s require dedicated VPN aware hardware at customer site, PPVPN does not.
PPVPN’s require dedicated VPN aware hardware at customer site, CPE VPN’s does not.
CPE VPN’s scale better than PPVPN’s as they do not require a per site configuration on the CPE
PPVPN’s scale better than CPE VPN’s as they do not require a per site configuration on the CPE
第8题:
Credit card and email records
Payment of late fees
Her business card
Copies of two billing statements
第9题:
of
from
to
for
第10题:
第11题:
第12题:
Call the Customer Service Center
Send payment to the utilities firm
Review two bills from last year
Verify her account balance
第13题:
第14题:
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第18题:
She often travels within the company’s service area.
She is interested in purchasing car insurance.
She frequently drives between Montreal and Boston.
She recently moved to Quebec.
第19题:
第20题:
It does not compile stories from various sources.
It does not give any leads on Burton’s whereabouts.
It does not disclose the truth of the story.
It does not include an appendix at the end.
第21题:
To ask about the automated billing system
To update her contact information
To report receiving duplicate bills
To challenge the company’s assertions
第22题:
第23题:
Become a guide for tours of Egypt
Send a more detailed report of her journey
Contact the MT employees personally
Recommend the company to her acquaintance