A server administrator implements a solution that should fix an issue. Which of the following should the administrator do NEXT in the troubleshooting process？（）A、Notify users impacted by the problemB、Verify full system functionalityC、Document the actions 

题目

A server administrator implements a solution that should fix an issue. Which of the following should the administrator do NEXT in the troubleshooting process？（）

  • A、Notify users impacted by the problem
  • B、Verify full system functionality
  • C、Document the actions and outcomes
  • D、Identify the scope of the problem
相似考题

1.An administrator receives a call from a user who is unable to receive email. After troubleshooting the administrator is able to resolve the issue and verify that user is able to access email again.Which of the following is the NEXT step that the administrator should take?（）A. Implement preventative measures.B. Close the issue.C. Document the outcome.D. Question other users to make sure they are not having the same issue

2.An administrator is troubleshooting a problem on an application server, but has not determined the cause of the problem and is not able to replicate the problem. Which of the following should the administrator do prior to escalating the issue?（）A、Gather information from users.B、Reboot the server.C、Apply the latest service packs to the operating system.D、Perform a root cause analysis

3. Users report that they are unable to connect to a server. An administrator confirms that it is unreachable across the network. Other administrators have been working in the server room throughout the day.  Which of the following is the NEXT step the administrator should take？（）A、 Verify the configuration of the connected port on the network switch.B、 Reboot the server.C、 Install a new NIC on the server.D、 Verify that network cables are connected.

4.Users are reporting that they are still experiencing network issues even though a fix was recentlyapplied. Which of the following troubleshooting methodology steps is the administrator using?()A. Escalating the problemB. Testing the solution and identifying the effectsC. Continuing to gather information about the same symptomsD. Documenting the solution and the entire process

参考答案和解析
正确答案:B
更多“A server administrator implements a solution that should fix an issue. Which of the following should the administrator do NEXT in the troubleshooting process？（）A、Notify users impacted by the problemB、Verify full system functionalityC、Document the actions ”相关问题

  • 第1题：

    A System p administrator found a process on the server that should be stopped.  Which of the following commands can be used to list all the signal actions defined for this process（）

    • A、ps
    • B、pstat
    • C、lssig
    • D、procsig

    正确答案:D

  • 第2题：

    An administrator has implemented a solution to resolve a server’s problem in which the server unexpectedly reboots.  Which of the following should be the administrator’s NEXT troubleshooting step？（）

    • A、Test the theory to determine if the solution will correct the issue， list all other possible causes.
    • B、Verify full system functionality.
    • C、Document the issue； include details regarding findings， actions taken to resolve the issue， and the outcome.
    • D、Establish a theory of probable cause based on previous tests and determine next steps toresolve

    正确答案:B

  • 第3题：

    An administrator is planning to bring a newly purchased server online. Which of the following should the administrator do FIRST?（）

    • A、Follow the pre-installation plan and procedures.
    • B、Review the system logs to check for errors.
    • C、Notify all users that the old system will be taken offline.
    • D、Apply all security updates to the system.

    正确答案:A

  • 第4题：

    An administrator is planning an upgrade of a major software package on an application server.The software has been tested successfully in a test environment and it is ready to go into production. Which of the following steps should the administrator take next?（）

    • A、Identify necessary operating system updates
    • B、Implement the change
    • C、Document the change
    • D、Schedule system down time

    正确答案:D

  • 第5题：

    An administrator has encountered a problem with a particular piece of software installed on the server and begins the troubleshooting process. Which of the following is the FIRST place the administrator should look for specific information about the problem?（）

    • A、The supporting documentation
    • B、The vendor website
    • C、The Internet
    • D、The server event logs

    正确答案:D

  • 第6题：

    An administrator is troubleshooting a problem on an application server， but has not determined the cause of the problem and is not able to replicate the problem.  Which of the following should the administrator do prior to escalating the issue？（）

    • A、 Gather information from users.
    • B、 Reboot the server.
    • C、 Apply the latest service packs to the operating system.
    • D、 Perform a root cause analysis.

    正确答案:A

  • 第7题：

    Which of the following are the FIRST actions to take when an administrator is troubleshooting a server？（）

    • A、 Make one change at a time and test/confirm the change has resolved the problem.
    • B、 Verify full system functionality.
    • C、 Replicate the problem.
    • D、 Determine if a common element is causing multiple problems.
    • E、 Identify any changes to the server.

    正确答案:C,E

  • 第8题：

    单选题
    Which of the following is the LAST step an administrator should take when troubleshooting an issue？（）
    A

     Identify changes to the system.

    B

     Replicate the problem in the system.

    C

     Verify full system functionality. 

    D

     Implement the solution.


    正确答案： A
    解析： 暂无解析

  • 第9题：

    单选题
    An administrator is planning to bring a newly purchased server online. Which of the following should the administrator do FIRST？（）
    A

     Follow the pre-installation plan and procedures.按照预先安装计划和程序。

    B

     Review the system logs to check for errors.

    C

     Notify all users that the old system will be taken offline.

    D

     Apply all security updates to the system.


    正确答案： A
    解析： 暂无解析

  • 第10题：

    单选题
    An administrator is planning an upgrade of a major software package on an application server. The software has been tested successfully in a test environment and it is ready to go into production.  Which of the following steps should the administrator take next？（）
    A

     Identify necessary operating system updates

    B

     Implement the change

    C

     Document the change

    D

     Schedule system down time


    正确答案： A
    解析： 暂无解析

  • 第11题：

    单选题
    An administrator is troubleshooting a problem on an application server， but has not determined the cause of the problem and is not able to replicate the problem.  Which of the following should the administrator do prior to escalating the issue？（）
    A

     Gather information from users.

    B

     Reboot the server.

    C

     Apply the latest service packs to the operating system.

    D

     Perform a root cause analysis.


    正确答案： B
    解析： 暂无解析

  • 第12题：

    单选题
    Users are reporting that they are still experiencing network issues even though a fix was recentlyapplied. Which of the following troubleshooting methodology steps is the administrator using?（）
    A

    Escalating the problem

    B

    Testing the solution and identifying the effects

    C

    Continuing to gather information about the same symptoms

    D

    Documenting the solution and the entire process


    正确答案： D
    解析： 暂无解析

  • 第13题：

    Which of the following should be the FINAL step according to the troubleshooting theory?（）

    • A、Verify full system functionality
    • B、Implement preventative measures
    • C、Implement the solution
    • D、Document findings and outcomes

    正确答案:D

  • 第14题：

    An administrator receives a call from a user who is unable to receive email. After troubleshooting the administrator is able to resolve the issue and verify that user is able to access email again.  Which of the following is the NEXT step that the administrator should take？（）

    • A、 Implement preventative measures.
    • B、 Close the issue.
    • C、 Document the outcome.
    • D、 Question other users to make sure they are not having the same issue.

    正确答案:C

  • 第15题：

    An administrator receives a call from a user who is unable to receive email. After troubleshooting the administrator is able to resolve the issue and verify that user is able to access email again. Which of the following is the NEXT step that the administrator should take?（）

    • A、Implement preventative measures.
    • B、Close the issue.
    • C、Document the outcome.
    • D、Question other users to make sure they are not having the same issue

    正确答案:C

  • 第16题：

    Which of the following is the LAST step an administrator should take when troubleshooting an issue？（）

    • A、 Identify changes to the system.
    • B、 Replicate the problem in the system.
    • C、 Verify full system functionality. 
    • D、 Implement the solution.

    正确答案:C

  • 第17题：

    An administrator is planning to bring a newly purchased server online. Which of the following should the administrator do FIRST？（）

    • A、 Follow the pre-installation plan and procedures.按照预先安装计划和程序。
    • B、 Review the system logs to check for errors.
    • C、 Notify all users that the old system will be taken offline.
    • D、 Apply all security updates to the system.

    正确答案:A

  • 第18题：

    A user is having problems printing. The technician believes the printer may be out of ink. Which of the following troubleshooting steps should be performed NEXT?（）

    • A、Establish a plan of action to resolve the problem
    • B、Implement the solution
    • C、Test the theory to determine cause
    • D、Verify full system functionality

    正确答案:C

  • 第19题：

    Users are reporting that they are still experiencing network issues even though a fix was recentlyapplied. Which of the following troubleshooting methodology steps is the administrator using?（）

    • A、Escalating the problem
    • B、Testing the solution and identifying the effects
    • C、Continuing to gather information about the same symptoms
    • D、Documenting the solution and the entire process

    正确答案:B

  • 第20题：

    单选题
    A server administrator implements a solution that should fix an issue. Which of the following should the administrator do NEXT in the troubleshooting process？（）
    A

    Notify users impacted by the problem

    B

    Verify full system functionality

    C

    Document the actions and outcomes

    D

    Identify the scope of the problem


    正确答案： D
    解析： 暂无解析

  • 第21题：

    单选题
    An administrator receives a call from a user who is unable to receive email. After troubleshooting the administrator is able to resolve the issue and verify that user is able to access email again.  Which of the following is the NEXT step that the administrator should take？（）
    A

     Implement preventative measures.

    B

     Close the issue.

    C

     Document the outcome.

    D

     Question other users to make sure they are not having the same issue.


    正确答案： C
    解析： 暂无解析

  • 第22题：

    单选题
    An administrator has implemented a solution to resolve a server’s problem in which the server unexpectedly reboots.  Which of the following should be the administrator’s NEXT troubleshooting step？（）
    A

    Test the theory to determine if the solution will correct the issue， list all other possible causes.

    B

    Verify full system functionality.

    C

    Document the issue； include details regarding findings， actions taken to resolve the issue， and the outcome.

    D

    Establish a theory of probable cause based on previous tests and determine next steps toresolve


    正确答案： B
    解析： 暂无解析

  • 第23题：

    单选题
    An administrator receives a call from a user who is unable to receive email. After troubleshooting the administrator is able to resolve the issue and verify that user is able to access email again. Which of the following is the NEXT step that the administrator should take?（）
    A

    Implement preventative measures.

    B

    Close the issue.

    C

    Document the outcome.

    D

    Question other users to make sure they are not having the same issue


    正确答案： A
    解析： 暂无解析

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