A user reports the system runs fine for a few minutes and then freezes or locks up. Which of the following is the BEST cause of this issue?（）A、Memory is bad or not seated.B、Fans are failing.C、Power supply needs to be replaced.D、CD-ROM is faulty and needs

第1题：

A user reports that after configuring the BIOS to boot to the hard drive first, the system still tries to boot from the optical drive. Which of the following is the MOST likely cause?（）

• A、Optical drive
• B、Power supply
• C、CMOS battery
• D、CD-ROM disk

第2题：

A user reports their system is displaying an error message ‘NTLDR is missing’. Which of the following is the MOST likely cause for this error?（）

• A、BOOT.INI file is configured incorrectly
• B、Corrupt MBR
• C、Boot sector virus
• D、System file is missing components

第3题：

A user reports that their system is starting to run slower, especially when opening large local files. The system has sufficient RAM for the users applications, but the hard drive seems to have higher than normal activity when opening large files. Which of the following would be the BEST tool to diagnose and troubleshoot this problem? （）

• A、Task Manager
• B、NTBACKUP
• C、FDISK
• D、Disk Defragmenter

第4题：

A user reports that they cannot cd to /tmp/application. A system administrator entered the following command：   （1）ls -ld /tmp/application   （2）drw-r--r-- 4 root system 512 Jan 15 14：09 application   What is the most likely cause of the problem？（）

• A、The /tmp/application should be globally writable.
• B、The /tmp/application directory should be executable.
• C、The /tmp/application directory should be owned by the user.
• D、The /tmp/application directory should have the sticky bit set.

第5题：

If a disk module on an XIV Storage System fails, what likely happens?（）

• A、the system slows significantly but still runs 
• B、the customer data is lost temporarily but can be recovered 
• C、the system goes into Read Only mode until redundancy is restored 
• D、the system redistributes itself and keeps running seamless to the end user 

第6题：

A user has a computer that runs Windows XP Professional. The user attempts to connect to the computer by using a Remote Desktop Connection and receives the following error message: “The local policy of the system does not permit you to log on interactively.” You need to ensure that the user can log on to the computer by using a Remote Desktop Connection. What should you do?（） 

• A、From the System settings, disable Remote Assistance.
• B、Add the user's account to the Remote Desktop Users group. 
• C、From Windows Firewall, modify the scope of the Remote Desktop exception. 
• D、Set the Remote Desktop Help Session Manager service Startup type to Automatic, and then start the service.

第7题：

You have a computer that runs Windows XP and a USB drive that is protected by using BitLocker To Go.You need to ensure that you can copy files from the computer to the USB drive. The solution must retain theexisting files on the USB drive.  What should you do?（）

• A、From a computer that runs Windows 7， change the file system of the USB drive.
• B、From a computer that runs Windows 7， disable BitLocker To Go for the USB drive.
• C、Log on to Windows XP as member of the Administrators group.
• D、Log on to Windows XP by using a user account that has an Encrypting File System （EFS） certificate.

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第13题：

A technician just installed an antivirus suite on a workstation. It is kept up-to-date and has recently scanned the system. A day later the user reports slower response times than usual. Which of the following is the user MOST likely experiencing?（）

• A、Advertisements
• B、Resource consumption
• C、A trojan infection
• D、Unremoved viruses

第14题：

A user reports it takes a long time to load all applications and the hard drive LED is showing constant activity. Which of the following is MOST likely the issue?（）

• A、The processor is faulty.
• B、The file system is fragmented.
• C、The modem drivers are corrupt.
• D、The power supply is faulty.

第15题：

An end user reports that their computer is making noise constantly. The technician notes that the hard drive activity light is on frequently. The technician finds plenty of free space on the drive.Which of the following BEST explains why the drive light is continuously active?（）

• A、The system has a fragmented hard drive.
• B、The drive interface needs to be changed.
• C、The user has too many documents on the hard drive.
• D、The system page file has an issue.

第16题：

A user reports a corrupted boot logical volume. In order to recreate the contents of the boot logical volume which of the following procedures should the user be advised to perform?（）

• A、Reboot the system in normal mode.
• B、Use the bosboot command to rebuild the boot image.
• C、Restore the boot logical volume from a mksysb image.
• D、Reboot the system into maintenance mode and run fsck on the boot logical volume.

第17题：

The file “file.txt” exists on the file system and contsins ASCII text.  Given：   try {   File f = new File（“file.txt”）；    OutputStream out = new FileOutputStream（f， true）；   }    catch （IOException） {}   What is the result？（）

• A、 The code does not compile.
• B、 The code runs and no change is made to the file.
• C、 The code runs and sets the length of the file to 0.
• D、 An exception is thrown because the file is not closed.
• E、 The code runs and deletes the file from the file system.

第18题：

You have a computer that runs Windows 7. You need to configure system image backups to meet thefollowing requirements: Automatically create a system image every day without user  intervention Retain multiple copies of the system image. Which type of backup destination should you use?（　）

• A、external hard disk drive
• B、network location
• C、USB flash drive
• D、writeable DVD

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