A new IBM x 3650 M3 customer has experienced support issues with problem resolution from their previous vendor. The biggest problem was with Microsoft applications failing intermittently. Which of the following IBM products covers this issue?()
第1题:
IBM ProtecTIER Appliance Edition v2.5 software loaded on the IBM TS7650 Appliance has beenenhanced to support the OpenStorage (OST) API with which of the following applications?()
第2题:
A system has a TCPIP issue that is a known problem. The newest code from the support website has been downloaded to resolve the issue. Which of the following commands should be used to install the new code?()
第3题:
A customer needs both a database and application server to communicate over a network. The new systems will be connected to the same network as the current IBM equipment with known IBM serial numbers. How could a pSeries technical specialist best determine which type of network card is appropriate, without making an additional call to the customer?()
第4题:
A customer currently buys HP ProLiant servers and EMC storage. The customer has encountered various problems getting certain servers to work with their storage. Which of the following arguments can the Sales Specialist present to best position IBM? ()
第5题:
A System p administrator is currently working on a problem with IBM Support. The administrator feels that their expectations are not being met on this problem. What is the IBM recommended procedure to ensure that the request is handled appropriately ()
第6题:
While installing a new IBM System Storage DS5100 into a customer’s data center, it is discoveredthat the customer does not have enough available Fibre Channel ports on their switches. Which ofthe following should have been used to avoid this situation?()
第7题:
A customer is installing a new x3850 X5 server and has purchased a warranty upgrade on the server to 24 x 7 four hour response. The customer requested IBM help with setting up the RAID adapter. The customer was told IBM would not help them. Which of the following should be verified first?()
第8题:
A system administrator is currently working on a problem with IBM Support. The administrator feels that their expectations are not being met on this problem. What is the IBM recommended procedure to ensure that the request is handled appropriately?()
第9题:
A customer plans to deploy a disaster recovery site and requires a complete mirror of their production and test environments. They have an excellent relationship with the business partner who helped them with their initial deployment. Which of the following will help with a successful implementation?()
第10题:
A new customer wants to install a Power 750 in a warehouse location that has no local staff to support it. They are concerned about hardware support and would like to have the system notify IBM service if there is an issue.Which actions will address the customer concern?()
第11题:
The business partner was required to perform a TDA and failed to do so
The business partner recommended a nonworking configuration
The business partner did not support the customer correctly
The business partner failed to sell Remote Technical Support (RTS)
第12题:
The customer used their IBM Customer Number
The customer has activated their base warranty
The customer purchased Remote Technical Support Servicepac
The customer escalated the issue to the Duty Manager
第13题:
A customer recently purchased a new x3550 M3 server and one of the hard drives has failed. The customer has a standard warranty. They called you asking for a replacement. Which action should the customer take?()
第14题:
A pharmaceutical company has a requirement for 8.5 TB of usable storage for a new data center. The customer has multiple host applications running on Solaris, Windows 2003, HP-U/X, Linux, and IBM System i platforms. Which IBM System Storage DS8000 volume configuration providesthe best performance and highest availability for this customer()
第15题:
Which of the following IBM products includes a rich set of tools to monitor the health of System x, BladeCenter-based systems and to automatically take action to minimize costly outages?()
第16题:
A customer wants to deploy VMWare ESX on four-way Intel systems. They are considering IBM and Dell.Which of the following is an advantage IBM has over the competition?()
第17题:
A customer is having problems after an AIX version upgrade from 5.2 to 5.3. Which of the following should the pSeries technical specialist recommend that the customer call?()
第18题:
A customer needs detailed information on the internal architecture of the new p5-570. Which of the following is the most appropriate place to get this documentation?()
第19题:
A customer is looking at an Oracle eBusiness solution. They would like to know what hardware they will need for the solution. They have some preliminary information from Oracle, including hardware requirements and specifics for their environment. Which of the following should be done next?()
第20题:
A customer is running a number of non-IBM servers purchased two years ago and has settled on one of the new IBM xSeries servers as a migration path. From the following options, which is the preferred migration path?()
第21题:
Company.com has encountered a problem on the HMC, which requires access to the root shell on the HMC. Which of the following is necessary to access the root userid on the HMC?()
第22题:
Configure a 2 node x3950 X5
Customer needs a System p server to support Oracle applications
Download the Oracle eBusiness sizing questionnaire from IBM, fill out with customer and submit to IBM for System x sizing
Configure a system that meets the minimum requirements
第23题:
IBM Hardware Standard Warranty
Techline
Tivoli Problem Resolution Manager(TPRM)
RTS