A Technical and Delivery Assessment (TDA) is a structured technical inspection of a completed solution design. After the inspection is complete, what deliverable can the customer expect?（）A、Verification of the expected performance of the new solution.B、A 

第1题：

列车技术检查站 train technical inspection station

第2题：

A customer recently installed new a SAN with an IBM System Storage DS8700 and several open systems servers to address a need for storage consolidation and still provide good response time. They have asked the Business Partner technical representative for the most complete IBM product that would allow them to do performance reporting of the new SAN environment.  What is the best solution（）

• A、Tivoli Storage Manager
• B、Tivoli Storage Productivity Center for Disk
• C、Tivoli Storage Productivity Center Basic Edition
• D、Tivoli Storage Productivity Center Standard Edition

第3题：

After putting together a configuration that meets customer’s requirements， a TDA is suggested. The customer is not familiar with the TDA process and asks why this should be done. This of the following is the benefit of TDA？（）

• A、 A TDA are recommended only for high end hardware and very large or complex business opportunities
• B、 A TDA will ensure the solution and configuration are complete and technically sound and meet customer requirements
• C、 A TDA will guarantee that the hardware will work in customer’s environment at the volumes projected
• D、 A TDA brings an IBM technician onsite to properly inspect and installed hardware and related software

第4题：

A customer has a large UNIX environment and has engaged a pSeries technical specialist to work on a solution with them.  Which of the following statements would best establish UNIX credibility with a knowledgeable customer？（）

• A、The technical support specialist has completed a UNIX course at college.
• B、The technical specialist has supported several similar projects and has earned an IBM AIX certification.
• C、The technical support specialist’s company sells $3M of UNIX computer systems every year.
• D、The technical support specialist has sold and installed at least a dozen Apple and iSeries systems with POWER processors.

第5题：

When designing a single tier AIX database solution for a customer， what other technical specialist would be most instrumental in putting together a total solution and why？（）

• A、xSeries specialist，as the customer may have some Intel-based systems.
• B、Hardware customer engineer，as they will be installing the entire solution.
• C、Services specialist，as they can provide education recommendations for the entire solution. 
• D、Storage specialist，as the customer may need disk to store the data and tape to backup the data.

第6题：

An IBM System x Technical Expert has a prospective customer who is very excited about X5 and they are working on configurations.   During the process the customer has changed the design numerous times and has significantly increased the scope.  They recently selected a Business Partner who has been involved in the last few design changes. What steps should be taken to make sure the customer is satisfied with the solution?（）

• A、Turn over current design to Techline to create configurations 
• B、Perform knowledge transfer of design requirements to Business Partner then disengage 
• C、Work with business partner to engage Techline to assist with configurations and request Technical and Delivery Assessment (TDA) 
• D、Work with business partner to engage Techline to create configurations

第7题：

A Business Partner is proposing the installation an IBM XIV Storage System at a customer location.  What is the best time to discuss floor space requirements for the solution（）

• A、during the Technical Delivery and Assessment
• B、during installation of the equipment
• C、prior to delivery of the XIV
• D、during the solution proposal

第8题：

What is the correct stage in the sales process for a Pre-Sales Technical & Delivery Assessment (TDA)? （）

• A、Before the first solution design meeting with the customer
• B、After the solution design proposal is submitted to manufacturing for review
• C、Once the customer has supplied the solution design specifications to the sales team
• D、After the solution design is completed and before the proposal is submitted to the customer

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第13题：

After visiting several customers， the pSeries technical specialist returns to the office late in the day and makes a list of the various customer requests.  The specialist decided to complete at least one task before leaving for the day.  Which of the following is most important to complete immediately？（）

• A、Send a flyer on new p5-520. 
• B、Provide shipment delivery status.
• C、Order a new system per the purchase order.
• D、Retrieve and send a whitepaper on SCSI performance.

第14题：

An IBM Business Partner has sold a DS5020 and new IBM SAN switches to replace a customer EMC storage infrastructure. The customer dissatisfaction has arisen during the installation because according to the DS5020 interoperability matrix， two HP Proliant servers running Exchange have FC HBAs that are not supported. Which of the following is the most probable cause of the customer dissatisfaction（）

• A、The EMC storage specialist has not participated in the TDA meeting
• B、The FC HBAs are 4 Gbps technology
• C、The Technical and Delivery Assessment review actions were not executed
• D、The customer should have checked that the HBAs are supported according to the HP storage interoperability matrix

第15题：

A customer recently installed new SAN with an IBM System Storage DS8300 and several open systems servers to address a need for storage consolidation and still provide  good response time. They have asked the Business Partner technical representative for the most complete IBM product that would allow them to do performance reporting of the new SAN environment.  What is the best solution（）

• A、Tivoli Storage Manager
• B、Total Productivity Productivity Center for Disk
• C、Total Productivity Center Basic Edition
• D、Total Storage Productivity Center Standard Edition

第16题：

When performing an expert level pre-install Technical & Delivery Assessment (TDA), which team member has the responsibility for assigning, tracking and updating the completion of action items during the TDA process?（）

• A、The Delivery Leader
• B、The Opportunity Owner
• C、The Solution Designer
• D、The Subject Matter Expert

第17题：

What is the primary purpose of the Technical and Delivery Assessment (TDA)?（）

• A、Identify, assess, and mitigate technical risks.
• B、Verify pricing and gather components for special bid submission.
• C、Verify the proposed solution will fit within the customer's budget.
• D、Review competitive offerings, system performance and delivery schedules.

第18题：

An IBM technician specialist has a prospective customer who is excited about eX5 and is working on configuration for a very large complex opportunity. During the engagement the customer has changed the design several times and has significantly increased the scope. The customers recently selected a Business Partner who has been involved in the last few design changes. What steps should the IBM technician specialist take to make sure the customer is satisfied with the solution？（）

• A、Turn over current design to Techline to create configurations
• B、Perform knowledge transfer of design requirements to Business partner then disengage
• C、Work with Business Partner to engage Techline to assist with configuration and request technical and Delivery Assessment （TDA）
• D、Work with business partner to engage Techline to create configurations

第19题：

The account team is putting together a very complex solution for the customer.  During the solution design phase， many of the customer’s requirements have changed and additional requirements are being identified.  What should the pSeries technical specialist do to ensure the greatest possible customer satisfaction？（）

• A、Use eConfig to configure and validate each pSeries and p5 system.
• B、Engage Advanced Technical Support to review any outstanding technical issues.
• C、Confirm with the customer that the solution design meets their requirements.
• D、Perform a Pre-Install Solution Assurance Review to validate required power requirements.

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