Write a memo in about 50 words. You received a letter from a British customer complaining of the late delivery of their Order No.366.Then you looked into the matter and found it was the fault of your dispatch department.Write a short memo to your assistan

题目
Write a memo in about 50 words. You received a letter from a British customer complaining of the late delivery of their Order No.366.Then you looked into the matter and found it was the fault of your dispatch department.Write a short memo to your assistant, Jack Zhou. ·Ask him to visit your dispatch department and urge them to dispatch the order. ·Specify the goods, quality, and the deadline for dispatch. ·Add any relevant information you can think of.

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  • 第1题:

    Part A

    51. Directions:

    You are preparing to ask for some help from your teacher, write a letter that:

    1) detail what you want him or she does for you,

    2) express your thanks to your teacher,

    You should write about i00 words on ANSWER SHEET II. Do not sign your own name at the end of the letter. You do not need to write the address.


    正确答案:
     [参考范文]
    Dear Ms Wang,
        I make bold to write this letter to ask you to do me a favor. I have tried to translate several short Chinese stories into English for a part-time job. As it is the first time for me to do a translation work, I think there must be many errors and awkward expressions of Chinese English for my lack of experiences. I sincerely hope that you would read over my manuscripts and correct my mistakes and socialisms. Also could you please give me some other suggestions on my translation work.
        Thank you for your help with great respect!
    Your faithful student,
    ×××

  • 第2题:

    问答题
    Practice 9  ● Your company delayed the delivery of an order due to lack of stock from the supplier. You must try to persuade the customer to do with the sample shirts which are not completely satisfactory.  ● Write a letter to Mr. Harrison:  ● Apologizing for your late delivery;  ● Explaining the reason;  ● Telling him goods are already on the way.  ● Write about 60—80 words.

    正确答案: 【参考范文】
    Dear Mr. Harrison,
    Further to your phone call of 2nd June, we want to give our sincere apology for the late delivery of the sample shirts. The materials required are short supply of stock in the past three weeks, which results in the delay.
    When the materials ultimately arrived, we found that only four colours are available. Now sample shirts with the four available colours have been delivered. I am sorry for any inconveniences and trouble caused by the above.
    Yours sincerely,
    Isabella Browning
    解析: 暂无解析

  • 第3题:

    问答题
    Write a memo in about 50 words. You are the Personnel Manager of a company, and have been approached by your IT Department to recruit three new members of staff. Write a memo to Miss Kate Bush, the Manager of the IT Department, ·informing her you have received over 100 applications and have selected 10 candidates for interview, ·telling her you will write to the candidates inviting them for interview, and ·asking her to tell you the time and the place of the interview.

    正确答案: To: Miss Kate Bush
    From: your name, Personnel Manager
    Subject: IT Department job interview
    Date: April 18, 2013
    I have received over 100 applications for the three new positions in the IT Department and have put together a short list of 10 candidates. I will shortly write to the candidates inviting them for interview. Please let me know when and where you would like the interview to take place so that I can inform the candidates when I write to them.
    解析: 暂无解析

  • 第4题:

    问答题
    Practice 9  ● You are attending a conference in the USA next week and will need secretarial help during the trip as your PA is away on holiday.  ● Write a memo to the Human Resources Manager:  ● requesting a temporary PA for the trip  ● explaining why your PA cannot go with you  ● giving the dates of the trip.  ● Write about 30-40 words on your Answer Sheet.  MEMO  TO:______  From:______  Date: 11 March 2002  Subject: Temporary PA

    正确答案: 【参考范文】
    MEMO
    To: Human Resources Manager
    From: John Jones
    Date: 11 March 2002
    Subject: Temporary PA
    I will attend a conference in the USA on 19th & 20th April next week and my PA is on business trip so can you arrange a temporary PA for the trip?
    Thanks
    解析: 暂无解析

  • 第5题:

    问答题
    Directions:  Directions: Your friend Xiao Feng invites you to attend his birthday party. But you are not able to attend it, Write a letter to him to  (1) express your regrets,  (2) state the reason,  (3) offer your congratulations.  You should write about 100 words. Do not sign your own name at the end of the letter. Use "Li Ming" instead. You do not need to write the address.

    正确答案:
    January 15, 2004
    Dear Xiao Feng,
    Thank you very much forinviting me to your birthday party, but I am very sorry that I will not be able to attend it.
    ②Several days agoI promised you that I wouldattend your birthday party, but I had not imagined that I would haveso much reading and assignment to do this week. ③Furthermore, I am informed that there will be an exam next Monday. ④This means I have to work overtimethroughout this week. ⑤It is a pity that I can’t go to your party. ⑥I hope you will understand me and excuse my absence.I hope your party is a success and I wish you a happy birthday!
    Yours sincerely,
    Li Ming
    解析:
    ①道歉的事由
    ②③表明事由的原因
    ④⑤意外事情带来的后果
    ⑥道歉信常用结束用语
    ⑦给予对方生日祝福

  • 第6题:

    问答题
    Directions:  Your friend Xiao Ming saw you off on your trip to another city. Write a letter to him. In the letter, you should  (1) express your thanks;  (2) tell him you had a pleasant trip;  (3)tell him your next plan there.  You should write about 100 words. Do not sign your own name at the end of the letter. Use "Li Ming" instead. You do not need to write the address.

    正确答案: Dear Xiao Ming,
    解析: 暂无解析

  • 第7题:

    问答题
    Practice 3  ● You are going to inform your subordinates of a meeting on sales promotion.  ● Write a memo to area sales managers saying:  ● When and where the meeting will be held;  ● What materials should they prepare.  ● Write about 30—40 words.

    正确答案: 【参考范文】
    Memo
    From: Sales Supervisor
    To: Area Sales Managers
    we’re planning to hold a sales meeting from 14: 00 to 16: 00 next Tuesday in room 009. You’re required to hand in plans of sales promotion before the meeting. Please get them ready ahead of time.
    解析: 暂无解析

  • 第8题:

    问答题
    Practice 7  ● You are the Chief Accountant for an Import-Export Agency. You have seen an advertisement for a short training course about a new financial management program.  ● Write a memo of words to your boss to include:  ● a request to go on the course  ● some details about the course (e. g. date, cost)  ● why you think the course will be useful.  ● Write 40—50 words on a separate sheet.

    正确答案: 【参考范文】
    To: The General Manager (or similar title)
    From: Chief Accountant
    Date: 14 April, 2005
    Subject: A Useful Finance training course
    I would like to participate in this course about a new financial management program. The course is on 23 April and costs US $500. I deem that attending this course will help me to do my job better and more effectively in future.
    解析: 暂无解析

  • 第9题:

    问答题
    Practice 1  ● Your company ordered from Maximum Company 50 tables. But when the goods arrived, you found that the sides of nearly all the tables are badly scratched. The damage appears to have been caused by rough handling before dispatch.  ● You are asked to write to Mr. Cooper, sales manager of Maximum, and complain about the damage.  ● Write about 60—80 words.

    正确答案: 【参考范文】
    Dear Mr. Cooper,
    We duly received the 50 tables from you, but regret to tell you that we find that the sides of nearly all the tables are badly scratched.
    It seems that the damage has been caused by rough handling before the dispatch, so we would appreciate it if you could inform us of what measures you are about to take as for the compensation for the damage as soon as possible.
    We look forward to hearing from you soon.
    Yours sincerely,
    Signature
    解析: 暂无解析

  • 第10题:

    问答题
    Practice 8  ● You are a Project Team Leader. You have had to cancel your next project meeting because some of the members of your team will be abroad.  ● Write a memo to your project team:  ● informing them of the cancellation and giving the reason;  ● stating a new date and time for the meeting;  ● requesting suggestions for the agenda.  ● Write 40—50 words.

    正确答案: 【参考范文】
    To: All Project Team Members
    From: Project Team Leader
    Date: 10 August, 2012
    Subject:  Cancellation of the Next Project Meeting
    The next project meeting on l2 August will have to be delayed to the 1st of September, because some of our colleagues are going abroad. The time and venue remain the same. I would appreciate your generosity if you give me your suggestions for the new agenda.
    解析: 暂无解析

  • 第11题:

    问答题
    Practice 9  ● You are the Purchasing Manager for a large company. Last month you decided to look for a new supplier for the stationery and office equipment that your company uses. You have found a new supplier, Compass Office Goods Ltd.  ● Write a memo to your company’s department heads:  ● explaining why you looked for a new supplier.  ● saying who the new supplier is.  ● asking for feedback about the goods that they supply.  ● Write 40—50 words.

    正确答案: 【参考范文】
    To: All Department Heads
    From: Purchasing Manager
    Date: July 20th
    Subject: About the Goods of the New Supplier
    As the former supplier couldn’t provide qualified stationery and office equipment to meet our satisfaction, we have decided to choose a new one—Compass Office Goods Ltd. We have distributed its sample products to each department. Any opinions about the goods it supplies will be welcome. Thank you.
    解析: 暂无解析

  • 第12题:

    问答题
    Practice 2  ● You work in a company which deals with industrial waste. You have read about a new kind of pump which could save your company thousands of dollars in service and maintenance costs.  ● Write a memo to your Head of Department saying:  ● where you read about the new pump  ● why you think it could be a good investment  ● how you might get more information about it.  ● Write 40—50 words on a separate sheet.

    正确答案: 【参考范文】
    To:       Head of Department
    From:     Char Shui
    Date:     3 April, 2012
    Subject:   Disk flow pump
    I (have) read about the Disk flow pump in the Pump Times.
    It needs very little maintenance. And therefore, it could help the company save a lot of money.
    If you are interested, I could make a call to Disk flow Company for more information.
    解析: 暂无解析

  • 第13题:

    Write a memo in about 50 words. You are the Personnel Manager of a company, and have been approached by your IT Department to recruit three new members of staff. Write a memo to Miss Kate Bush, the Manager of the IT Department, ·informing her you have received over 100 applications and have selected 10 candidates for interview, ·telling her you will write to the candidates inviting them for interview, and ·asking her to tell you the time and the place of the interview.
    To: Miss Kate Bush
    From: your name, Personnel Manager
    Subject: IT Department job interview
    Date: April 18, 2013
    I have received over 100 applications for the three new positions in the IT Department and have put together a short list of 10 candidates. I will shortly write to the candidates inviting them for interview. Please let me know when and where you would like the interview to take place so that I can inform the candidates when I write to them.

  • 第14题:

    问答题
    Practice 6  ● You are the line manager in a large company. You have been informed that your marketing manager had an outstanding performance and deserved a reward.  ● Write a memo to him:  ● informing him about the reward  ● explaining why the reward is given  ● saying what the reward is going to be  ● Write 40-50 words.

    正确答案: 【参考范文】
    MEMO
    To:
    From:
    Date:
    Subject:
    To: Marketing manger
    From: The line manager
    Date: 7 January
    Subject:
    I am obliged to announce that there will be a reward for you. Thanks to you excellent work, our company has seen a remarkable raise in sales, since you took up the post as the marketing manager. So, you are getting a bonus of 12,000 dollars Keep with the good performance record, more rewards will go to you. Enjoy!
    Thank you.
    解析: 暂无解析

  • 第15题:

    问答题
    Practice 1  ● Recently, your company has received a letter complaint concerning the delay of an order. As the manager of the Department of Customer Service, you are to handle this.  ● Write the letter to the customer:  ● explaining the reason for the delay,  ● apologizing for the delay,  ● offering some measures to make up for the delay.

    正确答案: 【参考范文】
    Dear Mr. Green,
    We have received your letter with respect to the delay of the order dated Oct.24, 2012, and on behalf of our company I would like to express our apologies to you.
    As a matter of fact, we have sent commodities on time in line with our contract. However, there was something wrong with the shipment. Owing to the bad weather, the shipment has been greatly postponed. At the moment, even though we took urgent measures to make up for the delay, the consequence was still unsatisfactory.
    Since being informed about the delay in delivery, we were quickly aware that this would give rise to great inconvenience and trouble for you, which would have a negative effect not only on the sales, but also on your customer relations and your company’s fame. As a result, our company is willing to take the responsibility and do all we can to make up your losses. In order to compensate for this order, our company offer 10% off the freight in delivery. Although we would endure a big loss, that would not be a problem with us. In addition, we will find some backups in case transportation fails again.
    All in all, we have paid our immediate attention to this matter and given promise that everything will return to normal. We hope this matter will not influence the cooperation between you and us.
    I do hope that you will accept our apologies.
    Yours sincerely,
    Will Smith
    解析: 暂无解析

  • 第16题:

    问答题
    Directions:   You’ve heard that your good friend, Jack, got the first prize in the English Speech Contest. Write a letter to congratulate him. Your letter should cover the following information:  (1) express your congratulations;  (2) the reasons of your congratulations.  You should write about 100 words. Do not sign your own name at the end of the letter. Use “Li Ming” instead. You don’t need to write the address.

    正确答案:
    Dear Jack,
    I am very glad to learn that you have won the first prize in the English Speech Contest held by the English Club yesterday. ②I would like to express my best wishes and sincere congratulations to you.
    You deserve this outcome. ④You earned it byyour painstaking efforts and persistent diligence, which proves “No pains, no gains.” ⑤You’ve set a very good example to us. I am really proud of you and regret very much that I was not able to watch the speech contest owing to the serious traffic jam. ⑥Please accept my heartfelt congratulations!
    Yours sincerely,
    Li Ming
    解析:
    ①表明写信的原因
    ②表达自己的祝贺
    ③④对对方努力的肯定
    ⑤高度评价对方取得的成绩
    ⑥祝贺信结尾常用句

  • 第17题:

    问答题
    Practice 1  Suppose you are the secretary of the manager of a company. You attended the negotiation between your company and a foreign company, Write a memo of the negotiation. The memo should include.  (1) time and place of the negotiation  (2) participants of the negotiation  (3) content of the negotiation including the agreement reached and the differences that still remain  (4) the time for the next negotiation  You should write approximately 100 words.

    正确答案: 【范文】
    MemoTo: David
    From: Cathy
    Subject: Negotiation between Lenovo and IBM
    Date: NOV. 7, 2014
    Today, Lenovo and IBM had a negotiation in Diaoyutai State Guesthouse. The participants in the negotiation are the managers of Sales Department, Human Resources Department and Marketing Department of the two companies.
    They talked about the potential of cooperation of the two companies in the field of high-tech computer products and the possibility of establishing a branch company of IBM in China. On the first problem, the two sides achieved an agreement: IBM will provide the most advanced technology, while Lenovo will take care of marketing and customer service.
    However, on the second problem, the two sides did not reach any agreement. Therefore, on Dec. 20, 2014, the two sides will hold a second round of negotiation on this issue.
    解析: 暂无解析

  • 第18题:

    问答题
    Practice 6  ● A man is applying for the post of Sales Manager in Yorkshire.  ● Write a memo to Kofi, who is responsible for this stuff, saying:  ● Your boss wants the resume and track records of this man;  ● You want Kofi to do it fast.  ● Write about 30—40 words.

    正确答案: 【参考范文】
    Memo
    From: Daisy Hendry Exe.7697
    To: Kofi
    I’ve heard there is a man applying for the Sales Manager in Yorkshire. My boss is eager to learn about him, so please send his resume and track records to my E-mail box as soon as possible.
    解析: 暂无解析

  • 第19题:

    问答题
    Practice 5  ● You are on a business trip to one of your company’s factories in Paris to inspect some machines in trouble. You are asked to report to your Department Manager about your work progress there.  ● Write a memo  ● telling him what you have done so far,  ● stating what the trouble is,  ● saying what you are going to do next.  ● Write 40—50 words on the opposite page.

    正确答案: 【参考范文】
    To: Mr. Bill Gates
    From: John Black
    Date: 2 March 2009
    Subject: Work Progress
    I’ve been inspecting the machines which are reported to be in troubles since the day I arrived in Paris. It turns out that something goes wrong with the engines, so I decide to call the machine manufacturers tomorrow and ask their technicians to do something about it.
    解析: 暂无解析

  • 第20题:

    问答题
    The extract below comes from an article which appeared in a magazine called Society Today. You read the extract and have strong feelings about its contents, and decide to write an article, in which you respond to the points made and express your own views.  You should write the article in no fewer than 120 words. Now write your letter on the answer sheet.

    正确答案:
    The Influence of Popular CultureIt seems that image and appearance are attracting more and more attention in the modern world which is full of material desires. Some believe that it is the rise of popular culture including the media, sport and the fashion industry to blame. It is definitely true that this has somewhat brought about some shallow and egoistic people. However, we absolutely should not attribute this to the popular culture itself.
    Popular culture, opposite to exquisite culture, is easy to appreciate and comprehend and is oriented to the common people. Being popular does not mean emphasizing the appearance. The reason why they mislead some people is that they have developed a false concept in their mind. They believe anything popular must be presentational and only related to outer appearance.
    Whether the influence of popular culture is positive or negative depends on how people perceive and treat them. Properly used, they can instruct and entertain the public; on the contrary, they can also produce a generation of skin-deep people.
    解析: 暂无解析

  • 第21题:

    问答题
    Practice 2  ● You are going to spend holidays in Hawaii in June. Suddenly you received a letter from an important customer, Mr. Elton Deland, who will arrive on 25th June and discuss the claim. You have to delay the trip till July.  ● Write a short message to Ms. Anne Foister, your secretary.  ● Explain why you postpone your trip.  ● Mention the date when Mr. Eiton Deland will arrive.  ● Ask her to arrange your meeting.  ● Write 30-40 words on your Answer Sheet.

    正确答案: 【参考范文】
    To: Ms. Anne Foister
    I have to postpone my trip to Hawaii till July, as our important client, Mr. Elton Deland, will arrive on 25th June and we will have a face-to-face communication. Please arrange our meeting on June 26th.
    Director Manager
    解析: 暂无解析

  • 第22题:

    问答题
    Practice 1  ● You are the manager of a small factory and you have received this email from Ms. Spinks, Director of Sales at Twining Electricals.  ●Write a reply email  ● apologizing for the delay  ● explaining why the delivery was held up and why she has not been able to contact you  ● explaining how she will get the order in time  ● offering a small compensation for the delay  ●Write 60-80 words.  ●Write on your Answer Sheet.

    正确答案: 【参考范文】
    Dear Ms. Spinks,
    Thank you for writing an email concerning the missing delivery. I must apologize to you for the inconvenience caused by the delay. I have investigated the matter, and found out that a dockers’ strike at the port led to the delay. This morning we went to the port to negotiate with the dockers’ union for a quick loading, which is the reason why you were unable to get in touch with us. I must give you my apology for any inconvenience.
    I am happy to inform you that the dockers have agreed to ship the goods of your order and the ship may start sailing this afternoon so that it will reach your city in two days as soon as possible. In order to compensate for the delay, we are willing to offer you a 15% discount of the charge for your order.
    We look forward to receiving more orders from your company in the near future.
    Yours sincerely,David Bentley
    General Manager
    解析: 暂无解析

  • 第23题:

    问答题
    Practice 3  ● You are Head of Marketing for an international computer manufacturer. You have to make an urgent trip tonight to visit Sally Jones, a potential and influential client in US.  ● Write a memo to your secretary:  ● telling her who you are going to see and where and when,  ● asking her to book flight tickets and make accommodation for you,  ● stating the work you would like her to do in your absence.  ● Write 40—50 words.

    正确答案: 【参考范文】
    To: Lucy
    From: John Marker
    Date: 4 April 2009
    Subject: An Urgent Business Trip
    Lucy,
    I’m leaving to see a potential and influential client, Sally Jones, in US tonight. Would you please book a flight ticket for me and a returned one on 8 April? You’d better make a three nights’ hotel reservation as well. I’d like you to be in charge of the daily affairs in the office in my absence.
    Thanks.
    解析: 暂无解析