You are the administrator of your company's network. A user named Lilly prints dozens of documents daily from her Windows 2000 Professional computer. Lilly reports that she receives a dialog box announcing that each print job she sends has printed success

第1题：

You are the desktop administrator for your company. A remote sales representative named Laura uses a Windows XP Professional portable computer. Laura travels to customer locations daily, and she usually works from home. She does not use a docking station when she starts the computer at home. Each time Laura starts her computer, she is prompted to choose between the Docked and Undocked hardware profiles from the Hardware Profile Menu. You need to ensure that Laura is not prompted to choose a hardware profile each time she starts her computer. You also need to allow her computer to start automatically with the undocked profile and without delay. How should you configure Laura’s computer?（） 

• A、Modify the BIOS settings, and disable support for the docking station.
• B、Modify the hardware profiles, and remove the Docked hardware profile. 
• C、Modify the Device Manager settings to disable all devices used by the docking station. 
• D、Configure the hardware profiles so that the Undocked hardware profile is the default hardware profile for startup.

第2题：

You are the administrator of 20 Windows XP Professional computers. Each computer has one hard disk that has three volumes named C, D, and E. Each volume is 4 GB in size and has approximately 1 GB of available space. The total physical memory of each computer is 196 MB in size. The paging file on each computer is located on drive D. A user named Andrea reports that every day, one hour after she starts her Windows XP Professional computer, the computer appears to perform very slowly for 15 seconds. This always happens after she receives an error message stating that the system is low on virtual memory. You want to improve the performance of Andrea's computer. You do not want to install additional memory. What should you do?（） 

• A、Increase the initial size of the paging file.
• B、Move the current paging file to the system drive.
• C、Increase the Buffers setting in the Config.sys file. 
• D、Enable the Adjust for best performance of: System cache memory usage option.

第3题：

You are administrator of your company’s network. Your company has offices in New York, Madrid, Paris and Tokyo. A user named Carmen works in the New York office, but she often travels to the Madrid office. Carmen uses the multi-language version of Windows 2000 Professional on her portable computer. She needs to be able to access both an English and Spanish user interface, input locale, and keyboard layout/IME. When Carmen is in the New York office, she logs on to the network by using the Carmen_eng user account. She is given the English user interface, input locale and keyboard layout/IME. When Carmen is in the Madrid office she logs on to the network by using the Carmen_span user account. She is then given the Spanish interface, input locale and keyboard layout/IME. Carmen reports that when she logs on to the network by using the Carmen_eng user account, she is not allowed to add any languages to her computer other than English, which is already installed. What should you do?（　）

• A、Add the Spanish keyboard layout/IME for the Carmen_eng user account profile
• B、Add the English keyboard layout/IME for the Carmen_span user account profile
• C、Reconfigure the Group Policy Object for the Carmen_eng user account to allow her to  change the languages on her computer
• D、Configure the Group Policy Object for the Carmen_span user account to allow her to change  the languages on her computer.

第4题：

You are a network administrator for your company. The network consists of a single Active Directory domain. The domain contains three Windows Server 2003 domain controllers， 20 Windows Server 2003 member servers， and 750 Windows XP Professional computers. The domain is configured to use only Kerberos authentication for all server connections.A user reports that she receives an "Access denied" error message when she attempts to connect to one of the member servers. You want to test the functionality of Kerberos authentication on the user’s client computer.  Which command should you run from the command prompt on the user’s computer？（）

• A、netsh
• B、netdiag
• C、ktpass
• D、ksetup

第5题：

You are the domain administrator for your company's Active Directory domain. All client computers run Windows 2000 Professional. You recently deployed 10 new servers that run Windows Server 2003. You placed the servers in a new organizational unit (OU) named W2K3Servers. Anne is another network administrator. You need to configure the appropriate permissions to allow Anne to manage the new servers by using Terminal Services from her client computer. You need to assign Anne only the permissions she needs to perform her job. What should you do?（）

• A、Add Anne's user account to the local Power Users group on each server that runs Windows Server 2003.
• B、Add Anne's user account to the Remote Desktop Users group on each server that runs Windows Server 2003.
• C、Assign Anne's user account the Allow - Read and the Allow - Write permissions for the W2K3Servers OU.
• D、Configure the Managed By property for the W2K3Servers OU to Anne's user account.

第6题：

You receive a support call from a user complaining that every time she sends a print job to a printer, she receives a confirmation message telling her that the print job has been completed. She asks you whether it can be disabled. How can you configure this?（）

• A、You cannot configure such an option. 
• B、Stop the Alerter service under services in the control panel. 
• C、At the command line prompt type ‘ net stop messenger service’. 
• D、At the command line prompt type ‘ping messenger service’. 
• E、Uncheck the box “Notify when remote documents are printed” from the advanced server properties of the printer.

第7题：

You are the administrators of your company's network. Your network has 75 Windows 2000 Professional computers and eight Windows 2000 Server computers. Users on the network drive save their work files in home folders on a network server. The NTFS partition that contains the home folders has Encrypting File System (EFS) enabled. The partition also has disk quotas defined.  A user named Candy reports that she cannot save any files to her home folder. She also cannot  update files in her home folder. When she attempts to save files to the folder she receives the following error message: "insufficient disk space". Other users are not experiencing this problem with their home folders.   You want to enable Candy to save files in her home folder. What should you do? （）

• A、Log on to the network as a Recovery Agent. Decrypt all of candy's files in her home folder
• B、Log on to the network by using the Domain Administrator account. Grant Candy full control permission to her home folder
• C、Use Windows Backup to archive and remove old files on the server
• D、Increase the server disk quota entry for Candy to accommodate the additional files

第8题：

You are the network administrator for Company. Eric, a user in the accounting department, runs Windows 2000 Professional on his computer. He has 50 MB of free disk space on drive C and 500 MB free disk space on drive D. Eric reports that he is unable to print large Microsoft Word documents without receiving errors. Eric wants to be able to print his large Microsoft Word documents.  What should you instruct Eric to do?（）

• A、From the Printer Properties dialog box， use Advanced settings to configure the spool settings to Start printing immediately
• B、From the Print Server properties dialog box， use Advanced settings to change the location of the spool folder to an existing folder on drive D
• C、Copy C:///Winnt/system32/Spool/Printers folder to the D:///Winnt/System32/Spool/Printers folder
• D、Mount drive C as a subdirectory in drive D

第9题：

You and Stephen are the desktop administrators for your company. You install a printer on your Windows XP Professional computer. You share this printer on the company network. You want to ensure that only members of the DTAdmins local group can use this printer, and that only you and Stephen can manage the printer and all print jobs. You also want to ensure that members of the DTAdmins local group can manage only their own print jobs. How should you configure security on this printer?（） 

• A、Grant Allow - Print permission to the DTAdmins group. Grant Allow - Manage Documents permission to your user account and to Stephen’s user account. 
• B、Grant Allow - Print permission to the DTAdmins group. Grant Allow - Manage Documents and Allow - Manage Printers permissions to your user account and to Stephen’s user account. 
• C、Grant Allow - Manage Documents permission to the DTAdmins group. Grant Allow - Manage Printers permission to your user account and to Stephen’s user account. 
• D、Grant Allow - Print permission to the DTAdmins group. Remove Allow - Manage Documents permission from the Creator Owner group. Grant Allow - Manage Printers permission to your user account and to Stephen’s user account. 

第10题：

You are in charge of the admin organization unit （OU） of your company. Your company has recently purchased 19 new Windows 2000 Professional computers with Fax Modems pre-installed. Each computer has the fax service installed with default settings. Hayley has been assigned one of the new fax enabled computers. She reports that Microsoft Word 2000 will only send faxes， but her computer will not receive any. She also informs you that she cannot configure the fax server on her computer. You want to configure the fax server correctly and with the least amount of administrative effort. You logon to Hayley’s computers by using the local administrative account. What should you do next？（）

• A、Use the Fax Service to start the fax service and configure the Fax service to start  automatically
• B、Use the Fax Service Management tool to enable the device to receive faxes
• C、Use the Fax in Control Panel to reinstall the fax server and configure the fax services to  receive faxes. 
• D、Use Fax in Control Panel to add a fax operator and run fax print device to receive faxes.

第11题：

第12题：

第13题：

Sandy works in Tron Electronics and uses a Windows 2000 Professional system to work on. Today she is visiting another department, and is using a Windows NT 4.0 system. She wants to print a document but is missing her printer. You want her to be able to print from her printer. Sandy does not want the printer facility from any computer where she logs in. What should you do to insure that she has this ability?（）

• A、Configure the server properties of printer system folder to connect to the shared printer. 
• B、Install a print driver for the print device on the Windows NT workstation computer. 
• C、Create a roaming user profile for Sandy 
• D、Upgrade the Windows NT 4 computer to a Windows 2000 Professional computer and then import the file settings for Sandy's user account.

第14题：

You are a system administrator at Company. The network includes 100 Windows 2000 Professional computers. A user named Peter wants to share a local printing device directly connected to his computer. Peter needs to share this device among three groups:  Engineering, Accounting, and Operations. Peter wants to delegate printer administration to one print administrator from each group. Each print administrator must be able to delete print jobs generated by their own group on the print device. They should not be able to delete print jobs from other groups. You want to configure Peter’s client computer to support these requirements.  What should you do? （）

• A、 Create a single shared printer to be used by all three groups.Allow each print administrator Manage Documents permission. 
• B、 Create a separate shared printer for each group. For each shared printer, allow the respective      print administrator Manage Documents permission. 
• C、 Create a single shared printer to be used by all three groups. Add the print administrator’s user      account from each group to the Power Users group on Peter’s client computer. 
• D、 Create a separate shared printer for each group. Add the print administrator’s user account  from each group to the Power Users group on Peter’s client computer. 

第15题：

You are the administrator of your company’s network. A user named Stephen in the graphics department logs on to his Windows 2000 Professional computer. He installs a shared color laser printer. The color laser printer is connected to a computer named Server1. The next day Stephen returns and logs on to a Windows NT Workstation 4.0 computer. Stephan reports that when he attempts to print a document to the shared color laser printer， the printer is not included in the list of available printers. You want to allow Stephen to send print jobs to the shared color laser printer from any computer on the network. What should you do？（）

• A、Configure a roaming user profile for Stephen’s user account.
• B、Configure the server properties of the printer system folder to connect to the shared printer.
• C、Install the printer driver for the print device on the Windows NT workstation computer.
• D、Upgrade the Windows NT Workstation computer to Windows 2000 Professional， and then import the profile settings for Stephen’s user account.

第16题：

You are the desktop administrator for your company. Laura is a user in the company's accounting department. Laura uses a Windows XP Professional computer. Laura installs a new software application that was listed on her Add or Remove Programs list. Laura reports that the new application now opens whenever she double-clicks any file that has a .doc file name extension. She also reports that 24 new icons appear on the New menu when she right-clicks her desktop. Laura asks you to reconfigure her computer so that Microsoft Word opens when she double-clicks files that have a .doc file name extension. She also wants you to remove the new icons from the New menu. You instruct Laura to uninstall the new application. After she uninstalls the application, she reports that she can no longer open .doc files by double-clicking them. She also reports that the unwanted icons on the New menu are still present. You reinstall the new application, and it continues to open when Laura double-clicks .doc files. You want to restore the .doc file association and to remove the unwanted icons from the New menu on Laura's computer. You want to accomplish these tasks as quickly as possible. You also want to ensure that none of Laura's other documents or personal settings are affected. What should you do?（）

• A、Restore the computer to the restore point that was created when Laura installed the new application.
• B、Restore the System State data to Laura's computer from a backup tape. 
• C、Use the Windows XP Professional CD-ROM to perform an Automated System Recovery (ASR) restore. 
• D、Restart the computer by using the last known good configuration. 

第17题：

You are a system administrator at ExamSheet. The network includes 100 Windows 2000 Professional computers. A user named Peter wants to share a local printing device directly connected to his computer. Peter needs to share this device among three groups:  Engineering, Accounting, and Operations. Peter wants to delegate printer administration to one print administrator from each group. Each print administrator must be able to delete print jobs generated by their own group on the print device. They should not be able to delete print jobs from other groups. You want to configure Peter’s client computer to support these requirements. What should you do?（）

• A、Create a single shared printer to be used by all three groups.  Allow each print administrator Manage Documents permission. 
• B、Create a separate shared printer for each group.   For each shared printer, allow the respective print administrator Manage Documents  permission. 
• C、Create a single shared printer to be used by all three groups.   Add the print administrator’s user account from each group to the Power Users group on  Peter’s client computer. 
• D、Create a separate shared printer for each group.   Add the print administrator’s user account from each group to the Power Users group on  Peter’s client computer. 

第18题：

You are the desktop administrator for Company. All employees have Windows 2000 Professionalcomputers. A user named Exams is given a new portable computer. She successfully installs her printer andscanner hardware.Two weeks later， Exams installs and update print driver. When she restarts her computer， she receives thefollowing error message：“STOP.IRQL_NOT_LESS_OR_EQUAL”Exams restarts the computer again， and she receives the same error message.You need to ensure that Exams can successfully start Windows 2000 Professional. What should you do？ （）

• A、 Restart Exams’s computer with the last known good configuration. 
• B、 Restart Exams’s computer in safe mode. Log on as a local administrator and set the Driver Signing Options to Ignore-Install the software  anyway and don’t task for my approval. 
• C、 Restart Exams’s computer in safe mode. Create a local computer policy to enable Windows File Protection. 
• D、 Restart Exams’s computer in Recovery console.Enable the new print driver with the Service_system_start parameter. 

第19题：

You are the administrator of your company’s network. A user named Lilly prints dozens of documents daily from her Windows 2000 Professional computer. Lilly reports that she receives a dialog box announcing that each print job she sends has printed successfully. Lilly’s default printer is a shared printer that is connected to a Windows 2000 Server computer. She wants to have this notification turned off because she prints so many documents.  What should you do？（）

• A、In the server properties of the Printers system folder, clear the Notify when remote  documents are printed option
• B、In the server properties of the Printers system folder, clear the Notify computer, not user,  when remote documents are printed option
• C、In the default printer properties, select the Ports tab, and clear the Enable bi-directional  support option 
• D、In the default printer properties, select the Advanced tab, and clear the Advanced printing  features option

第20题：

You are the administrator for Company.com's network.  Exams, who works in Financial department, wants to update the printer connected to her Windows 2000 Professional computer so that she can print graphics at a higher resolution. Exams downloads a printer driver from the Internet. The then asks for your assistance in installing the driver.  You are unsure of the source of the driver. You want to ensure that the user does not lose production time because of an incompatible driver. What should you do?（）

• A、Display the Advanced Attributes dialog box for the printer driver file. Install the driver if the Contents have been secured. 
• B、Run File Signature Verification to verify that the new driver has a Microsoft digital signature. Do Not install the driver if it does not have the signature. 
• C、Install the driver. Logon to the computer. If the computer fails after installing the driver, restart The computer. Then use the last known good configuration to recover the original driver. 
• D、Install the driver. Logon to the computer. If the computer fails after installing the driver, use the  Hardware troubleshooter. Then use the Recovery Console to recover the original driver. 

第21题：

Sandy works in Tron Electronics and uses a Windows 2000 Professional system to work on. Today she is visiting another department, and is using a Windows NT 4.0 system. She wants to print a document but is missing her printer. You want her to be able to print from any computer she logs in at. What can you do to insure that she has this ability?（）

• A、 Configure the server properties of printer system folder to connect to the shared printer. 
• B、Install a print driver for the print device on the Windows NT workstation computer. 
• C、Create a roaming user profile for Sandy 
• D、Upgrade the Windows NT 4 computer to a Windows 2000 Professional computer and then  import the file settings for Sandy's user account.

第22题：

You are the administrator of your company’s network. Your company is based in Russia and conducts the majority of its business in Russian. Users in your company create, view, and edit documents in English (US), French, and Spanish to communicate with vendors internationally. Users run the Russian localized edition of Windows 2000 Professional on their desktop and portable computers. A user named Katrin wants to create word processing documents in both English and Spanish by using Notepad in Windows 2000 Professional. She requests your assistance in enabling English and Spanish on her computer. What should you do? （）

• A、Instruct Katrin to select the desired input locale for either English or Spanish within Notepad
• B、Instruct Katrin to select the input locale indicator on the taskbar and select either English or  Spanish.  
• C、Instruct Katrin to use Regional Options in Control Panel to add input Locales and keyboard layouts/IME for both English and Spanish.
• D、Create a Local Computer Policy for Katrins computer to include both English and Spanish. 

第23题：