Aclienthascalledwithconcernsthattheircomputerproblemhasnotbeenresolvedbytheonsitetechnicianwhohasleft.Asthetechnicianssupervisor,whichofthefollowingistheBESTcourseofactioninthissituation?()A.Telltheclientthattheywillneedtoplaceanotherservicecall.B.Askthec
题目
Aclienthascalledwithconcernsthattheircomputerproblemhasnotbeenresolvedbytheonsitetechnicianwhohasleft.Asthetechnicianssupervisor,whichofthefollowingistheBESTcourseofactioninthissituation?()
A.Telltheclientthattheywillneedtoplaceanotherservicecall.
B.Asktheclientiftheywouldliketodiscusstheircomputerproblemsinmoredetail.
C.Telltheclientthatanothertechnicianwillbesentout.
D.Informtheclientthattheproblemwillberesolvedbytheonsitetechnicianatanothertime.