MSCONFIG
SCANDISK
DEBUG
DEFRAG
第1题:
A. Upgrade Advisor
B. Window Aero
C. Task Manager
D. Device Manager
第2题:
第3题:
Which of the following should a technician instruct a user to do to initiate Remote Assistance for a user running Windows XP Professional?()
第4题:
A user reports that the Windows update function will not run on the computer but the Internet can be accessed. The user is running an original version of Windows XP Professional. Which of the following is MOST likely the cause?()
第5题:
A user reports it takes a long time to load all applications and the hard drive LED is showing constant activity. Which of the following is MOST likely the issue?()
第6题:
A customer states that it takes a while to refresh their display when multitasking and switching between windows, in Windows XP. Which of the following is the BEST way to shorten the delay and increase response time?()
第7题:
Which of the following tools can be used to schedule a backup operation that is to be run every Sunday evening?()
第8题:
chkdsk
fdisk
defrag
format
第9题:
The processor is faulty.
The file system is fragmented.
The modem drivers are corrupt.
The power supply is faulty.
第10题:
Did you get all the questions right in today’s class?
Did you finish the task on time?
Can you use the strategies we have learned today?
What did you do in your group work today?
第11题:
Cable tester
Multimeter
Fiber splicer
Loopback plug
第12题:
Upgrade Advisor
Window Aero
Task Manager
Device Manager
第13题:
A.Journal
B.Task Center
C.Activity Monitor
D.Command Line Processor
第14题:
Which of these can not be used in defining policies?()
第15题:
A user reports that it takes a long time to boot up in Windows XP and that there are a lot of icons appearing in the right lower side of the Task Bar. Which of the following tools can be used to minimize startup time? ()
第16题:
A user states they receive a message Boot device not found half of the time they boot their system.Which of the following is the MOST likely cause? ()
第17题:
Which of the following tools can be used prior to installing Windows Vista to find hardware compatibility issues?()
第18题:
A computer is failing to boot. Which of the following tools would be used FIRST in troubleshooting? ()
第19题:
A user reports their laptop computer can no longer connect to a server. The computer works correctly in a different office. Which of the following tools would be used to troubleshoot this issue?()
第20题:
The user has not registered the copy of Windows.
The user has not applied at least Service Pack 1 to their system.
The user does not know what site to access for the updates.
The user needs to flush the DNS cache.
第21题:
Audit the data
Delete the data
Back up the data
Archive the data
第22题:
MSCONFIG
SCANDISK
DEBUG
DEFRAG
第23题:
Network Neighborhood > navigate to the users computer > right click > select Offer Remote Assistance
Go to Help and Support Center > Pick a Task > Use Tools > Offer Remote Assistance
Run Remote Desktop Connection > Select Connect to User Enter the IP address
Start > Programs > Administrative Tools > Remote Assistance
第24题:
Tell the user to use Safe Mode.
Disable the Windows Firewall Service.
Turn off the System Restore.
Change to Performance Mode.