collect all support data
implement a current backup
update all firmware levels
shut down the storage system
第1题:
The storage specialist has designed a very complex solution with the customer, and needs toverify that all associated equipment will work as expected. Which of the following is designed tohelp lower support cost and improve customer satisfaction?()
第2题:
A customer is involved in an IBM critical situation (CritSit). The customer recently installed iDATAPIex. The business partner has been assessed a significant penalty by IBM. Which of the following is the reason for this action by IBM?()
第3题:
A customer has an IBM System Storage Enterprise Storage Server and several EMC CX3 systems installed in a data center, attached to IBM System p servers. As a step toward data consolidation, they intend to put all data on a new DS8700. What would be the most important data migration factors to consider()
第4题:
A customer has requested an initial proposal for two x346s to be used as file servers. They feel that using a direct attached DS4300 with ten 146GB drives will be more than sufficient storage space. They do not currently own any IBM equipment. An answer to which of the following questions would be of greatest benefit when looking to enhance the offering at minimal expense and ensure a good end user experience?()
第5题:
A customer is installing a new x3850 X5 server and has purchased a warranty upgrade on the server to 24 x 7 four hour response. The customer requested IBM help with setting up the RAID adapter. The customer was told IBM would not help them. Which of the following should be verified first?()
第6题:
A customer has a new p5-550 running AIX 5.2 that is SAN-attached to a FAStT900. They have encountered hangs lasting over a minute on their new system during application load testing. They called the pSeries technical specialist for advice. Which of the following would be the most appropriate questions to determine their next step in resolving the problem?()
第7题:
A UNIX customer has a Symmetrix DMX that has crashed three times in the past six months, causing data loss. The customer is shopping for an enterprise storage solution to provide point-in- time copy functionality without a fixed relationship to its primaries. Which IBM solution best meets this customer’s requirements()
第8题:
contact an IBM Customer Engineer
send a Service Support Representative (SSR)
recommend purchase of a Support Line contract
engage a Field Technical Sales Support (FTSS)
第9题:
perform a Disk Magic study
review eConfig with a technical specialist
confirm that the customer has enough ports available in the SAN infrastructure
submit configuration to IBM System Storage Interoperability Center for validation
第10题:
collect all support data
implement a current backup
update all firmware levels
shut down the storage system
第11题:
Recommend the customer call EMC.
Recommend the customer call IBM hardware support.
Recommend the customer contact SupportLine.
Recommend the customer re-creates the volume groups.
第12题:
The customer used their IBM Customer Number
The customer has activated their base warranty
The customer purchased Remote Technical Support Servicepac
The customer escalated the issue to the Duty Manager
第13题:
A customer has been receiving warning alerts on their storage units. All data is protected nightlyby a backup and has been tested without any issues. What should the customer do prior tocontacting IBM Support?()
第14题:
The customer is considering an IBM System Storage DS8000. Which of the following indicates a requirement for the Business Partner to perform a TDA?()
第15题:
A customer is interested in purchasing a new IBM System Storage DS8000 solution to consolidateolder ESS and F20 storage systems. What should be done first, prior to final proposaldevelopment?()
第16题:
A customer has been working with your company to purchase an iDataPlex cluster. They have a configuration from IBM and are getting ready to place an order. Which should be done of the following?()
第17题:
A customer is conducting a proof of concept with an IBM System Storage DS5100 attached toLinux hosts. The DS5100 is running in a degraded state and the "collect all support data"operation does not complete correctly. What alternate data should be collected and forwarded toIBM support?()
第18题:
An existing customer with a Tivoli Storage Manager backup environment is having difficultycompleting backups within the backup window on multiple mission critical servers. These serversare connected to a DS5300 via an IBM 2054-E06 director. The TSM server also connects to anIBM TS3310 library with 6 LTO-5 drives installed. What would the storage specialist recommend toaid these servers in completing their backups?()
第19题:
Capture State information, Major Event Log (MEL), I/Ometer
Storage Profile, Capture State information, Performance Monitor
Storage Profile, Major Event Log (MEL), Capture State information
Capture State Information, Major Event Log (MEL), Performance Monitor
第20题:
ATScon Monitor
Technical and Delivery Assessment
System Storage Interoperations Center
Standalone Solutions Configuration Tool
第21题:
The business partner was required to perform a TDA and failed to do so
The business partner recommended a nonworking configuration
The business partner did not support the customer correctly
The business partner failed to sell Remote Technical Support (RTS)
第22题:
FlashCopy
FlashCopy SE
Metro Mirror
Global Mirror
第23题:
capacity above 500 TB
first in customer location
a new model has been released
sold without implementation service
第24题:
A solution sizing questionnaire
Verify the customer has the proper racks
A Technical Delivery Assessment
Verify the customer has enough cooling in the computer room