单选题Which of the following is the BEST approach a technician should take when informing a customerabout their findings of any specific computer problem?（）A Use non-technical terms.B Use the appropriate acronyms.C Use proper technical terms.D Use email to e

题目
单选题
Which of the following is the BEST approach a technician should take when informing a customerabout their findings of any specific computer problem?（）
A

Use non-technical terms.

B

Use the appropriate acronyms.

C

Use proper technical terms.

D

Use email to ensure a written record.

相似考题

1.Which of the following is the BEST approach a technician should take when informing a customerabout their findings of any specific computer problem?()A. Use non-technical terms.B. Use the appropriate acronyms.C. Use proper technical terms.D. Use email to ensure a written record.

2.Which of the following should the technician do FIRST when replacing a motherboard?（）A、Use a benchmarking toolB、Use anti-static wrist bandC、Remove the CPUD、Remove the power supply

3.Which of the following tools should Mike, a technician, use when testing a serial port?（）A、Cable testerB、MultimeterC、Loopback plugD、Logic probe

4. A network technician arrives to work and discovers users are having a problem connecting the company server. The server operator was working on upgrades the night before. Which of the following documents should the technician use to attempt to discover the problem?（）A、Network mapsB、Change managementC、BaselinesD、Cable management

更多“单选题Which of the following is the BEST approach a technician should take when informing a customerabout their findings of any specific computer problem?（）A Use non-technical terms.B Use the appropriate acronyms.C Use proper technical terms.D Use email to e”相关问题

  • 第1题：

    Which of the following is the BEST approach a technician should take when informing a customerabout their findings of any specific computer problem?（）

    • A、Use non-technical terms.
    • B、Use the appropriate acronyms.
    • C、Use proper technical terms.
    • D、Use email to ensure a written record.

    正确答案:A

  • 第2题：

    A technician needs to use Remote Assistance with a user. The user is asked to use an email application to send the technician an invitation to remotely access the user’s computer. The email application has not been configured in the user’s computer.  Which of the following would be another way for the user to send the Remote Assistance invitation？ （）

    • A、Configuring the Windows Firewall exceptions.
    • B、Using Windows Messenger.
    • C、Configuring My Network Places.
    • D、Using Internet Explorer.

    正确答案:B

  • 第3题：

    Which of the following commands should Jill, a technician, use to test a computer’s NIC forfunctionality?（）

    • A、ping net
    • B、ping ipconfig
    • C、ping localhost
    • D、ping microsoft.com

    正确答案:C

  • 第4题：

    Mike, a technician, is working on a computer and the air is dry. Which of the following choices is the BEST option for Mike to use?（）

    • A、Use a portable anti-static pad and wrist strap, ensuring all components remain on the mat, and the wrist strap is connected to the mat.
    • B、Leave the computer plugged in and running, to stabilize the power, and keep one hand on the case at all times while working on the unit.
    • C、Use a wrist strap, connecting it to the computer case. Leave the computer plugged into the outlet for grounding.
    • D、Advise the customer it is best if the computer is taken back to the shop for repair, so it will be in a controlled temperature environment.

    正确答案:A

  • 第5题：

    单选题
    A technician needs to ensure that a specific application on a single home user's computer receives Internet traffic reliably. The home network provides access to three other users and the application relies on a specific protocol. Which of the following should the technician use?（）
    A

    DHCP

    B

    PAT

    C

    Proxy

    D

    IPX


    正确答案： A
    解析： 暂无解析

  • 第6题：

    单选题
    Which of the following commands should Karen, a technician, use to examine and restoreprotected system files?（）
    A

    SFC

    B

    RECOVER

    C

    REPLACE

    D

    COPY


    正确答案： A
    解析： 暂无解析

  • 第7题：

    单选题
    Which of the following commands would a technician MOST likely use to map a printer from aremote computer?（）
    A

    NET USE

    B

    IPCONFIG

    C

    NSLOOKUP

    D

    TRACERT


    正确答案： D
    解析： 暂无解析

  • 第8题：

    单选题
    Which of the following locations would a technician use to add a Windows 7 computer to adomain?（）
    A

    System Properties

    B

    Windows Defender

    C

    Network and Sharing Center

    D

    Device Manager


    正确答案： D
    解析： 暂无解析

  • 第9题：

    单选题
    Which of the following is the BEST approach a technician should take when informing a customerabout their findings of any specific computer problem?（）
    A

    Use non-technical terms.

    B

    Use the appropriate acronyms.

    C

    Use proper technical terms.

    D

    Use email to ensure a written record.


    正确答案： D
    解析： 暂无解析

  • 第10题：

    单选题
    A technician replaces a computer’s NIC with a wireless card. The user wants to save the NIC.Which of the following should the technician use to preserve the NIC? （）
    A

    ESD mat

    B

    ESD wrist strap

    C

    Sealable plastic bag

    D

    Anti-static bag


    正确答案： B
    解析： 暂无解析

  • 第11题：

    单选题
    A network technician wants to use a packet analyzer to troubleshoot a reported problem with a user's workstation with IP address 192.168.1.45. To identify the workstation's packets the technician wants to use the workstation's MAC address. Which of the following protocols would provide the needed information?（）
    A

    DHCP

    B

    ARP

    C

    DNS

    D

    PING


    正确答案： B
    解析： 暂无解析

  • 第12题：

    单选题
    A technician needs to use Remote Assistance with a user. The user is asked to use an email application to send the technician an invitation to remotely access the user’s computer. The email application has not been configured in the user’s computer.  Which of the following would be another way for the user to send the Remote Assistance invitation？ （）
    A

    Configuring the Windows Firewall exceptions.

    B

    Using Windows Messenger.

    C

    Configuring My Network Places.

    D

    Using Internet Explorer.


    正确答案： A
    解析： 暂无解析

  • 第13题：

    Which of the following commands would a technician MOST likely use to map a printer from aremote computer?（）

    • A、NET USE
    • B、IPCONFIG
    • C、NSLOOKUP
    • D、TRACERT

    正确答案:A

  • 第14题：

    Which of the following is the MOST important step in any disaster recovery plan？（）

    • A、 Appropriate use of backup media and offsite storage
    • B、 The disaster recovery testing process过程
    • C、 Classifying systems according to operational impact
    • D、 Use appropriate fire suppressant systems

    正确答案:B

  • 第15题：

    A technician needs to ensure that a specific application on a single home user's computer receives Internet traffic reliably. The home network provides access to three other users and the application relies on a specific protocol. Which of the following should the technician use?（）

    • A、DHCP
    • B、PAT
    • C、Proxy
    • D、IPX

    正确答案:B

  • 第16题：

    Which of the following commands should Karen, a technician, use to examine and restoreprotected system files?（）

    • A、SFC
    • B、RECOVER
    • C、REPLACE
    • D、COPY

    正确答案:A

  • 第17题：

    单选题
    Which of the following should Karen, a technician, use to test a parallel port?（）
    A

    Line tester

    B

    Multimeter

    C

    Null modem cable

    D

    Loopback plugs


    正确答案： B
    解析： 暂无解析

  • 第18题：

    单选题
    Which of the following commands should Jill, a technician, use to test a computer’s NIC forfunctionality?（）
    A

    ping net

    B

    ping ipconfig

    C

    ping localhost

    D

    ping microsoft.com


    正确答案： B
    解析： 暂无解析

  • 第19题：

    单选题
    Which of the following tools should Mike, a technician, use when testing a serial port?（）
    A

    Cable tester

    B

    Multimeter

    C

    Loopback plug

    D

    Logic probe


    正确答案： D
    解析： 暂无解析

  • 第20题：

    单选题
    Which of the following is the MOST important step in any disaster recovery plan？（）
    A

     Appropriate use of backup media and offsite storage

    B

     The disaster recovery testing process过程

    C

     Classifying systems according to operational impact

    D

     Use appropriate fire suppressant systems


    正确答案： B
    解析： 暂无解析

  • 第21题：

    单选题
    Which of the following commands would a technician use to view the active applicationconnections on a local PC to the network?（）
    A

    ipconfig

    B

    netstat

    C

    nslookup

    D

    net use


    正确答案： C
    解析： 暂无解析

  • 第22题：

    单选题
    Which of the following should a technician use to remove dust from the inside of a server case？（）
    A

    Compressed air

    B

    Vacuum

    C

    Soap and water

    D

    Disinfecting wipes


    正确答案： A
    解析： 暂无解析

  • 第23题：

    单选题
    A network technician arrives to work and discovers users are having a problem connecting the company server. The server operator was working on upgrades the night before. Which of the following documents should the technician use to attempt to discover the problem?（）
    A

    Network maps

    B

    Change management

    C

    Baselines

    D

    Cable management


    正确答案： D
    解析： 暂无解析

  • 第24题：

    单选题
    A technician is troubleshooting a lack of Internet connectivity affecting their entire office. The technician suspects the issue is with their Internet Service Provider failing to provide service.Which of the following command line tools should the technician use to BEST test this theory？（）
    A

    tracert

    B

    ipconfig

    C

    netstat

    D

    nslookup


    正确答案： B
    解析： 暂无解析

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