问答题Directions: 　　The walkman you bought a month before is broken down. Write to the manufacturer’s service department. The letter should include: 　　（1） the problem of the walkman 　　（2） ask for warranty 　　（3） remind them of the enclosure 　　You should write

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Directions: 　　The walkman you bought a month before is broken down. Write to the manufacturer’s service department. The letter should include: 　　（1） the problem of the walkman 　　（2） ask for warranty 　　（3） remind them of the enclosure 　　You should write about 100 words. Do not sign your own name at the end of the letter. Use “John Smith” instead. You do not need to write the address.

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正确答案：
May 9th, 2012
Dear Sir or Madam,
①I’m writing to you for the walkman I bought fromyour corporation a month ago. ②There’s something wrong with it. ③It can’t work any more. ④The electric power is still on, butthe wheel doesn’t move. ⑤It is not supposed to be broken down in such a short timeafter it was bought.
⑥Since the walkman has only been used for a month, it is still in the period of the half-year warranty. ⑦SoI mail the walkman to youin the hope of getting it repaired or replaced.
⑧Enclosed are the invoice and the warranty. ⑨There is also a calling card with my telephone number and address on. ⑩If you have any questions, contact me please.
Sincerely yours,
John Smith

解析：
①②开篇点明投诉缘由
③④详细说明发生的情况
⑤表达自己的不满
⑥⑦⑧提出补救措施
⑨⑩留下自己的联系方式

问答题Directions: The walkman you bought a month before is broken down. Write to the manufacturer’s service department. The letter should include: （1） the problem of the walkman （2） ask for warranty （3） remind them of the enclosure You should write

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问答题Directions: 　　The walkman you bought a month before is broken down. Write to the manufacturer’s service department. The letter should include: 　　（1） the problem of the walkman 　　（2） ask for warranty 　　（3） remind them of the enclosure 　　You should write