问答题Practice 5　　● You are a manager in a company which manufactures office furniture. Next month you are going to New York to discuss an important contract.　　● Write a note to your assistant:　　● Saying when you want to leave and return;　　● Telling her whic

Practice 2　　● You recently attended an exhibition and saw some equipment you think your company should buy.　　● Write an email to your company’s Purchasing Manager:　　● saying what the equipment is　　● suggesting how the equipment could benefit the company　　● explaining why it is important to place an order soon.　　● Write 40 - 50 words.

Practice 1　　● You are the training manager of a company which has won a large export order. You have been asked to organise foreign language training for some of your staff.　　● Write a memo to staff:　　● explaining why the courses are necessary,　　● saying which members of staff should attend,　　● announcing when the courses will start.　　● Write 40-50 words on a separate sheet.

Practice 1　　● Recently, your company has received a letter complaint concerning the delay of an order. As the manager of the Department of Customer Service, you are to handle this.　　● Write the letter to the customer:　　● explaining the reason for the delay,　　● apologizing for the delay,　　● offering some measures to make up for the delay.

Practice 1　 Suppose you are the secretary of the manager of a company. You attended the negotiation between your company and a foreign company, Write a memo of the negotiation. The memo should include.　 (1) time and place of the negotiation　 (2) participants of the negotiation　 (3) content of the negotiation including the agreement reached and the differences that still remain　 (4) the time for the next negotiation　 You should write approximately 100 words.

Practice 5　　For two or three candidates　　I’m going to describe a situation.　　The retail company you work for is planning to improve its website. Talk together about some of the things that are important for the improvement of the website and decide which 3 you think are most important.　　* three minutes for groups of three candidates　　Prompt material　　●Contents　　●Design　　●Computer system　　●Personal firewall　　Follow-up questions:　　(1) Do you think a company’s website is important?　　(2) Do you often surf the internet to get some useful information?　　(3)What are the advantages for a company to have a website?

Practice 6　　● In your company twenty employees receive, at the company’s expense, a personal copy of a daily financial newspaper, which they collect from reception each day. There have been disputes with the newspaper deliveryman about the correct number that should be delivered.　　● Your manager has asked you to investigate and you have discovered:　　● Employees who are not entitled to newspapers take them from reception.　　● The newspapers are delivered. And taken, before the receptionist arrives for work.　　● There are spare copies when employees are absent or away on business trips.　　● Write a short report of 200—250 words to your manager suggesting how to make sure that the correct number of newspapers is delivered each day and that the right person receive them.

You need to recommend a tool to manage the SANs. The tool must support the company’s planned changes and technical requirements. Which tool should you recommend？（）

Practice 1　　● Your company ordered from Maximum Company 50 tables. But when the goods arrived, you found that the sides of nearly all the tables are badly scratched. The damage appears to have been caused by rough handling before dispatch.　　● You are asked to write to Mr. Cooper, sales manager of Maximum, and complain about the damage.　　● Write about 60—80 words.

You work in a company which uses SQL Server 2008. You are the administrator of the company database. Now you are in charge of a SQL Server 2008 instance. For some reason, now the company wants to view the number of users who access the SQL Server instance. The company CIO assigns this task to you. You have to use Windows System Monitor to find out the concrete number. Which performance object should you capture?（）

Practice 6　　● You are the factory manager of a car company. You are waiting for urgently needed components from your purchasing department.　　● Write a note to Mr. Smith, the Assistant Purchasing Manager:　　● Enquiring about the reason for the delay;　　● Stating when the components are needed;　　● Suggesting a meeting to discuss future deliveries.　　● write 30-40 words.

Practice 3　　● Your manager is considering whether to purchase or to rent a new company premise. He has asked you to write a report concerning this.　　● Write a report for your manager, including the following information:　　● what you know about the premise,　　● why it is good for you to take the relevant action,　　● how your company would benefit from it.　　● Write 200-250 words.

Practice 9　　● You are the Purchasing Manager for a large company. Last month you decided to look for a new supplier for the stationery and office equipment that your company uses. You have found a new supplier, Compass Office Goods Ltd.　　● Write a memo to your company’s department heads:　　● explaining why you looked for a new supplier.　　● saying who the new supplier is.　　● asking for feedback about the goods that they supply.　　● Write 40—50 words.

Practice 6　　● You are the line manager in a large company. You have been informed that your marketing manager had an outstanding performance and deserved a reward.　　● Write a memo to him:　　● informing him about the reward　　● explaining why the reward is given　　● saying what the reward is going to be　　● Write 40-50 words.

Practice 3　 You have read the job advertisement below in a newspaper and you want to apply for the job. Write a letter of application to the manager of the company, Mr. Meed, giving all the necessary personal information. You should write approximately 100 words.　 Do not sign your own name at the end of your letter. Use“Wang Lin” instead. You do not need to write the address.

Practice 1　　●You work for a company which is going to buy a set of equipment from China, You are asked to translate a lot of specifications and instructions within four months, which is impossible. Therefore you decide to advertise for two experienced translators as soon as possible.　　● Write a short note to Mr. Max Remington, the Public Relation’s manager. Ask for an advertisement for two translators.　　● Explain the reason.　　● Mention your urgency.　　● Write 30-40 words on your Answer Sheet.

Practice 10　　● You are the general manger of a company, write a memo to your sales manager.　　● Ask him to attend a meeting to discuss affairs about the promotion expense of your company.　　● Mentioning the time of the meeting.　　● Asking him to bring materials needed.　　● Write 30—40 words on your answer sheet.

Practice 5　　● You are a manager in a company which manufactures office furniture. Next month you are going to New York to discuss an important contract.　　● Write a note to your assistant:　　● Saying when you want to leave and return;　　● Telling her which hotel to book.　　● Write 30-40words.

Practice 5　　● You are on a business trip to one of your company’s factories in Paris to inspect some machines in trouble. You are asked to report to your Department Manager about your work progress there.　　● Write a memo　　● telling him what you have done so far,　　● stating what the trouble is,　　● saying what you are going to do next.　　● Write 40—50 words on the opposite page.

You work in a company which uses SQL Server 2008. You are the administrator of the company database. Now you are in charge of a SQL Server 2008 instance. There is a single Database Mail profile. Reports are sent to all the company employees by using the Mail profile. During office hours, a large volume of reports are sent by the sp_send_dbmail stored procedure. Now you notice that it takes a long time for the reports to be sent to the company manager. As the technical support, you have to speed up the delivery. So what action should you perform to achieve this goal?（）

Practice 2　　● You are a manager in a company which manufactures office furniture. Next month you are going to London to discuss an important contract.　　● Write a note to your assistant:　　● saying when you want to leave and return　　● asking him to book flights　　● telling him which hotel to book.　　● Write 40-50 words on a separate sheet.

Practice 4　　● You work for a company which produces laser printers. You are visiting another company, to buy some computer software for your department. They have expressed an interest in your company’s printers and you would like to take twenty brochures and three sample printers with you.　　● Write a short note to Mr. Jim Asana, the sales manager.　　● Asking for his permission to take these items.　　● Explaining why you want them.　　● Mentioning the time and date when you want to collect them.　　● Write 40—50 words on a separate sheet.

Practice 2　　● Recently your company is planning to bid for hosting an exhibition and now the manager of your company has asked you to write a letter to the organizing committee to introduce your company to them.　　● Write a letter to introduce the details about your company.　　● introducing the department structure and service,　　● introducing previous exhibitions you have hosted,　　● expressing your confidence in the success if you are permitted to host it.

Practice 5　　● You are a department manager at a large IT company. Next week you are going to Beijing to discuss an important contract.　　● Write a note to your assistant:　　●Saying when you want to leave and return;　　●Asking him to book flights;　　●Telling him in which hotel to book a room.　　● Write 40-50 words on your separate sheet.

Practice 2　　● You work in a company which deals with industrial waste. You have read about a new kind of pump which could save your company thousands of dollars in service and maintenance costs.　　● Write a memo to your Head of Department saying:　　● where you read about the new pump　　● why you think it could be a good investment　　● how you might get more information about it.　　● Write 40—50 words on a separate sheet.