A technician needs to manage a switch by using the management port on the back of the switch.Which of the following cables would the technician use?（）A、StraightB、ConsoleC、CrossoverD、Loopback

第1题：

A technician replaces a user’s 15 inch LCD with a 20 inch LCD. Later, the user informs thetechnician that icons are very large and the text on the monitor is fuzzy and distorted. Which of the following is MOST likely the cause?（）

• A、The contrast setting needs to be raised from the default.
• B、The monitor firmware was not updated.
• C、The new monitor has a different native resolution.
• D、The monitor needs to be degaussed to clarify the picture.

第2题：

A technician purchases a new 120 GB IDE hard disk to use in an old server as a swap drive. After adding the drive to the server， the technician discovers that the operating system does not detect the drive.   After rebooting the server， the technician notices the drive is missing from POST and comes to the conclusion that the BIOS needs to be updated. The technician downloads the latest version of the BIOS update from the manufacturer website.   Which action should the technician take next？（）

• A、 backup the BIOS configuration to use later
• B、 install the BIOS update from a command prompt
• C、 create a bootable floppy and copy the BIOS update tools to the floppy
• D、 read the manufacturer’s guidelines and recommendations on installing the update

第3题：

A technician at a company providing online, real-time media streaming to the Internet needs a network technology that will reduce bandwidth while delivering high throughput. Which of the following can the technician implement to fit these requirements?（）

• A、Subnetting
• B、Unicast
• C、Broadcast
• D、Multicast

第4题：

A technician needs to assign a default subnet mask for a class B network to a network device that was just installed. Which of the following would the technician use?（）

• A、224.0.0.1
• B、255.0.0.0
• C、255.255.0.0
• D、255.255.255.0

第5题：

After swapping an internal wireless card on a laptop with an identical model, the technician notices that the wireless does not work. Which of the following would be the MOST likely cause?（）

• A、Antennae is not connected
• B、Wireless card is defective
• C、Drivers needs to be updated
• D、OS needs to be updated

第6题：

A technician is installing a new power supply into a computer. One of the power supply connectors that the technician needs to connect to the motherboard is square and contains 4-pins. This connector is known as which of the following?（）

• A、SATA
• B、FDD
• C、IDE
• D、ATX

第7题：

A technician needs to check which ports are open in the Windows Firewall. Which of the following willallow the technician to view these settings?（）

• A、netsh firewall show logging
• B、ipconfig /all
• C、netsh firewall show state
• D、arp -a

第8题：

A technician is trying to load a device driver directly from the manufacturer’s CD for a PCI NIC. The operating system is Windows Vista. Windows refuses to accept the driver. Which of the following is the MOST likely cause of this problem?（）

• A、The driver CD is for Windows XP only.
• B、The technician needs to initialize the NIC first within Device Manager before installing a driver.
• C、The driver on the CD is not digitally signed.
• D、The driver is corrupt.

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第13题：

A technician needs to ping a client’s machine that the technician is working on, to ensure that thenetwork card is functioning correctly. Which of the following IP addresses should be used?（）

• A、10.76.0.1
• B、127.0.0.1
• C、192.168.0.1
• D、255.255.255.0

第14题：

A technician needs to replace the processor on a server’s motherboard. The motherboardsupports Socket 478 processors. Which of the following processors would be compatible with this motherboard？（）

• A、AMD Athlon
• B、Pentium III
• C、Atom
• D、Pentium 4

第15题：

Bob, a technician, needs to backup a user’s local My Documents on a Windows XP workstation.Which of the following is the QUICKEST way to the user’s folder?（）

• A、Browse to the root, Documents and Settings, user’s name, and then My Documents
• B、Browse to the root, Users, Documents and Settings, user’s name, and then My Documents
• C、Type %system% into the run box
• D、Type %temp% into the run box, My Documents, and then user’s name

第16题：

A technician needs to use Remote Assistance with a user. The user is asked to use an email application to send the technician an invitation to remotely access the user’s computer. The email application has not been configured in the user’s computer.  Which of the following would be another way for the user to send the Remote Assistance invitation？ （）

• A、Configuring the Windows Firewall exceptions.
• B、Using Windows Messenger.
• C、Configuring My Network Places.
• D、Using Internet Explorer.

第17题：

A technician needs to find an end of a network cable drop. Which of the following tools would the technician use?（）

• A、Cable tester
• B、Multimeter
• C、Toner probe
• D、Loopback plug

第18题：

A technician needs to ensure that a specific application on a single home user's computer receives Internet traffic reliably. The home network provides access to three other users and the application relies on a specific protocol. Which of the following should the technician use?（）

• A、DHCP
• B、PAT
• C、Proxy
• D、IPX

第19题：

A user reports that their hard drive has failed and needs to be replaced. Which of the following should the technician do FIRST?（）

• A、Run the hard disk manufacturer’s diagnostic program
• B、Re-image the drive
• C、Replace the hard drive and load Windows
• D、Ask the user diagnostic questions

第20题：

The technician needs to map a network share to the user’s Windows 7 computer from thecommand prompt. Which of the following commands will the technician execute?（）

• A、NET SEND
• B、NET CONFIG
• C、NET USE
• D、NET NAME

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