A customer opened a ticket with the help desk two days ago to report that their computer ismaking a strange loud noise. Which of the following should the technician do FIRST after arriving at the site?（）A、Ask another technician who has worked with this co

题目

A customer opened a ticket with the help desk two days ago to report that their computer ismaking a strange loud noise. Which of the following should the technician do FIRST after arriving at the site?（）

A、Ask another technician who has worked with this computer previously to learn about any other prior issues.
B、Ask the customer open-ended questions to attempt to narrow down the issue, then repeat the issue to the customer for validation.
C、Ask the customer close-ended questions to attempt to narrow down the issue while not using technical jargon to avoid overwhelming the customer.
D、Run preliminary diagnostic tests to narrow down the issue and update the status of the trouble ticket then ask the customer about any changes they have made to the computer.

相似考题

1.求每个终点的平均票价的SQL语句是A）SELECT终点，avg（票价）FROM ticket GROUP BY票价B）SELECT终点，avg（票价）FROM ticket ORDER BY票价C）SELECT终点，avg（票价）FROM ticket ORDER BY终点D）SELECT终点，avg（票价）FROM ticket GROUP BY终点

2.求每个终点的平均票价的SQL语句是A．SELECT终点，avg(票价)FROM ticket GROUP BY票价B．SELECT终点，avg(票价)FROM ticket ORDER BY票价C．SELECT终点，avg(票价)FROM ticket ORDER BY终点D．SELECT终点，avg(票价)FROM ticket GROUP BY终点

3.The ticket to Billy is punched "belief".()

4.在表ticket中查询所有票价小于100元的车次、始发站和终点信息的命令是A）SELECT *FROM ticket WHERE票价＜100B）SELECT车次、始发站、终点FROM ticket WHERE票价>100C）SELECT车次、始发站、终点FROM ticket WHERE票价<100D）SELECT*FROM ticket WHERE票价＞100

参考答案和解析

正确答案:B

更多“A customer opened a ticket with ”相关问题

第1题：

The ticket to know-it-all boy is punched "lean".()

参考答案：正确
第2题：

阅读以下说明和关系表，回答问题1-2，将解答填入对应的解答栏内。
[说明]
下图是飞机票预定的数据库，售票员的顾客编号是指每个售票员自己接收过哪些顾客的订单，用顾客编号来表示。
请用SQL语句来建立这三个基本表：飞机票Ticket、售票员Seller和顾客Customer(请注意数据类型的选择)其中各表属性如下：
Ticket：Tno，Tflidltno，Tdate，Tseat，TPrice，Tdest，Tdepart
Seller：Sno，Sname，Ssex，Scustomerno
Customer：Cno，Cname，Caddr，Cflightno，Cdate

正确答案：CREATE TABLE Ticket( Tno int Tflightno int Tdate date Tseat int Tprice float Tdest char(20 ) Tdepart char( 20) ); CREATE TABLE Seller( Sno int Sname char(20) Ssex char( 2) Scustomemo iht ); CREATE TABLE Customer( Cno int Cname int Caddr char(20) Cflightno int Cdate date );
CREATE TABLE Ticket( Tno int, Tflightno int, Tdate date, Tseat int, Tprice float, Tdest char(20 ), Tdepart char( 20), ); CREATE TABLE Seller( Sno int, Sname char(20), Ssex char( 2), Scustomemo iht , ); CREATE TABLE Customer( Cno int, Cname int, Caddr char(20), Cflightno int, Cdate date );
第3题：

An air ticket is only ()for the passenger whose name appears on the ticket.
A.transferable
B.untransferable
C.valid
D.invalid

正确答案：C
第4题：

试题六（共15分）
阅读下列说明和Java代码，将应填入（n）处的字句写在答题纸的对应栏内。
【说明】
某发票（lnvoice）由抬头（Head）部分、正文部分和脚注（Foot）部分构成。现采用装饰（ Decorator）模式实现打印发票的功能，得到如图6-1所示的类图。
【java代码】
class invoice{
public void printInvoice(){：
System.out.println ( "This is the content of the invoice!");
}
}
class Decorator : extends Invoice {
protected Invoice ticket;
public Decorator（lnvoice t）{
ticket = t;
}
public void printinvoice（）{
if（ticket != NULL）
（1）；
}
}
class FootDecorator extends Decorator{
public FootDecorator（lnvoice t）{
super（t）;
}
public void printinvoice (){
Systent.out.println( "This is the header of the invoice! ");
（2）；
}
}
class FootDecorator extends Decorator {
public FootDecorator（invoice t）:{
super(t);
}
public void printlnvoice（）{
（3）；
Systent.out.println( "This is the header of the invoice! ");
}
}
Class test {
public static void main（string[] args）{
Invoice t =new invioce();
Invoice ticket;
Ticket= （4）；
Ticket. Printinvoice();
Systent.out.println(“--------------“)
Ticket= （5）；
Ticket. Printinvoice();
}
}
程序的输出结果为：
This is the header of the invoice!
This is the content of the invoice!
This is the footnote of the invoice!
----------------------------
This is the header of the invoice!
This is the footnote of the invoice!

正确答案：
第5题：

Her mother asked her to keep the windows___________and the door

A.opened ; closed
B.open ; closed
C.open ; close
D.opened ; close

答案：B
解析：
“keep+宾语+宾语补足语”意为“保持某种状态”，open本身就是形容词，开着的；closed意为“关着的”。两个形容词在此处作宾补，表示状态，因此本题答案为B。
第6题：

TVM的英文全称是Ticket Vending Machine。

正确答案:正确
第7题：

What is the effect of specifying the "ENABLE PLUGGABLE DATABASE" clause in a "CREATEDATABASE” statement?（）
- A、It will create a multitenant container database (CDB) with only the root opened.
- B、It will create a CDB with root opened and seed read only.
- C、It will create a CDB with root and seed opened and one PDB mounted.
- D、It will create a CDB that must be plugged into an existing cdb.
- E、It will create a CDB with root opened and seed mounted.
正确答案:B
第8题：

多选题
our database is in the MOUNT state and you execute the following command to open it： ALTER DATABASE OPEN What two actions are performed as a result of this command？（）
A
All control files are opened.
B
All redo log files are opened
C
The password file is opened.
D
The parameter file is opened.
E
All online data files are opened.

正确答案： D,E
解析：暂无解析
第9题：

单选题
A customer opened a ticket with the help desk two days ago to report that their computer ismaking a strange loud noise. Which of the following should the technician do FIRST after arriving at the site?（）
A
Ask another technician who has worked with this computer previously to learn about any other prior issues.
B
Ask the customer open-ended questions to attempt to narrow down the issue, then repeat the issue to the customer for validation.
C
Ask the customer close-ended questions to attempt to narrow down the issue while not using technical jargon to avoid overwhelming the customer.
D
Run preliminary diagnostic tests to narrow down the issue and update the status of the trouble ticket then ask the customer about any changes they have made to the computer.

正确答案： A
解析：暂无解析
第10题：

单选题
You'd better go there by train. The train ticket is _____ the plane ticket.
A
as cheap three times as
B
as three times cheap as
C
three times as cheap as
D
cheaper three times than

正确答案： B
解析：
第11题：

单选题
The exhaust valve is opened at about the same time （） the air inlet ports are opened.
A
before
B
after
C
when
D
until

正确答案： C
解析：暂无解析
第12题：

单选题
In slow speed two-stroke engines,（）the fresh air entering begins when and stops as（）
A
the inlet port is opened by the up coming piston； the port is closed by the down going
B
the inlet valve is opened by the down going piston；the inlet valve is closed
C
the inlet port is opened by the down going piston；the port is closed by the up coming
D
the inlet valve is opened

正确答案： A
解析：暂无解析
第13题：

“Was the park ________ yesterday?” “Yes, It ________ at nine in the morning”

A.opened…open
B.open…was open
C.open…opened
D.opened…opened

参考答案：C
第14题：

What is the effect of specifying the "ENABLE PLUGGABLE DATABASE" clause in a "CREATEDATABASE” statement?()

A. It will create a multitenant container database (CDB) with only the root opened.
B. It will create a CDB with root opened and seed read only.
C. It will create a CDB with root and seed opened and one PDB mounted.
D. It will create a CDB that must be plugged into an existing cdb.
E. It will create a CDB with root opened and seed mounted.

参考答案：B
第15题：

A customer opened a ticket with the help desk two days ago to report that their computer ismaking a strange loud noise. Which of the following should the technician do FIRST after arriving at the site?（）
A. Ask another technician who has worked with this computer previously to learn about any other prior issues.
B. Ask the customer open-ended questions to attempt to narrow down the issue, then repeat the issue to the customer for validation.
C. Ask the customer close-ended questions to attempt to narrow down the issue while not using technical jargon to avoid overwhelming the customer.
D. Run preliminary diagnostic tests to narrow down the issue and update the status of the trouble ticket then ask the customer about any changes they have made to the computer.

参考答案：B
第16题：

What could the girl in the ticket office do for the passengers without asking the computer?
A. She could sell a ticket.
B. She could write out a ticket.
C. She could answer the passengers' questions.
D. She could do nothing.

正确答案：D
37．答案为D 根据文章中的对话：售票员不能卖机票，回答不出旅客提出的问题等等，可推知此题答案为D。
第17题：

（）The noise of desks_______could be heard out in the street.

A.opened and closed
B.to be opened and closed
C.being opened and closed
D.having been opened and closed

答案：C
解析：
第18题：

售票厅（处） ticket office

正确答案: 专门出售旅客车票的场所。
第19题：

our database is in the MOUNT state and you execute the following command to open it： ALTER DATABASE OPEN What two actions are performed as a result of this command？（）
- A、All control files are opened.
- B、All redo log files are opened
- C、The password file is opened.
- D、The parameter file is opened.
- E、All online data files are opened.
正确答案:B,E
第20题：

单选题
假设需要更改表名“CUSTOMER”为“CUSTOMER_CHANGE”，可以使用（）语句。
A
ALTER TABLE CUSTOMER RENAME CUSTOMER_CHANGE
B
ALTER TABLE CUSTOMER RENAME TO CUSTOMER_CHANGE
C
RENAME TABLE CUSTOMER TO CUSTOMER_CHANGE
D
RENAME TABLE CUSTOMER CUSTOMER_CHANGE

正确答案： C
解析：暂无解析
第21题：

单选题
A
To purchase her plane ticket.
B
To change her plane ticket.
C
To pick up a passport application form.
D
To arrange for her accommodations in Europe.

正确答案： A
解析：
细节题。录音中女士说“going to the travel agency to buy my plane ticket”，去旅行社购买机票。故选A。
第22题：

单选题
Once a fire is detected the engine should be slowed downOn no account （）.
A
the trunking should be opened up
B
should the trunking be opened up
C
the trunking should not be opened up
D
should the trunking not be opened up

正确答案： A
解析：暂无解析
第23题：

单选题
Whom should the application form be sent to if you want to apply for SAL FFP Membership?
A
SAL FFP Club.
B
The SAL ticket office.
C
The SAL headquarters.
D
SAL Customer Service Center.

正确答案： A
解析：
考点:细节题。由关键词the application form定位到第三段，从文中第三段第一句mail it to the Customer Service Center of SAL“如果想申请会员资格，需要将申请表邮寄到上海航空公司旅客服务中心”。D为正确选项。A项错误。B项、C项都属于臆造，在文中没有出现也没有依据。
第24题：

单选题
_____
A
Booking a theatre ticket.
B
Reserving a room.
C
Booking an air ticket.
D
Reserving a seat.

正确答案： D
解析：
主旨归纳题。根据录音信息“Will you book a plane ticket to London for me?”可知，男士准备订飞机票，故选C。

A customer opened a ticket with the help desk two days ago to report that their computer ismaking a strange loud noise. Which of the following should the technician do FIRST after arriving at the site?（）A、Ask another technician who has worked with this co

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