A technician turns on a PC and before the computer boots up, the technician is prompted for apassword. The technician does not know the password. Which of the following can the techniciando to allow access to the PC?() (Select TWO).
第1题:
A. DHCP settings
B. BIOS settings
C. DNS settings
D. Power settings
第2题:
A technician is renaming files on a PC from a command prompt and is currently in the root of driveC: Which of the following commands should the technician use to move to a different directory? ()
第3题:
A user is reporting that a PC will suddenly shut down without warning. The PC boots up with no problems, but after using the PC for a short time, the PC turns off. Which of the following components should the technician check?() (Select TWO).
第4题:
A technician has a PC that has no Internet connection. The IP address for the PC is 169.254.XXX.XXX. Which of the following should be checked FIRST?()
第5题:
A technician arrives in Germany and discovers that when their PC is plugged into the outlet, nopower is received. Which of the following actions should the technician take to get the PC tooperate?()
第6题:
A coworker has reported that someone has engaged in prohibited activity. The supervisor hasasked the technician to quarantine the PC until police arrive. Which of the following should the technician do?()
第7题:
SDRAM
RAMBUS
DDR2
DDR3
第8题:
Cable tester
Power supply tester
Tone generator
Multimeter
第9题:
Update the BIOS for compatibility.
Put on an ESD strap.
Use an anti-static bag to hold the RAM while installing.
Clean out the PC with compressed air.
第10题:
CPU fan
RAM
Hard drive
Power supply
Video card
第11题:
ipconfig
netstat
nslookup
net use
第12题:
Set the clear password jumper on the motherboard
Enter the BIOS setup and select the clear password setting
Remove the power cord from the power supply and then plug it back in
Power cycle the PC
Remove the CMOS battery for 15 minutes
第13题:
A technician has had several support requests for one PC. The technician has reseated the PCIcards and replaced the hard drive in the PC located in a school cafeteria kitchen. PCs located in the business office or the classrooms have not had this issue.Which of the following is MOST likely causing this PC’s issue?()
A. Faulty RAM
B. 240 volt Kitchen outlets
C. Power Brownouts
D. Excessive Heat
第14题:
A technician has had several support requests for one PC. The technician has reseated the PCIcards and replaced the hard drive in the PC located in a school cafeteria kitchen. PCs located in the business office or the classrooms have not had this issue. Which of the following is MOST likely causing this PC’s issue?()
第15题:
A technician is dispatched to install additional RAM in a computer. The technician unplugs thesystem from the power source, and removes the cover of the PC. Which of the following shouldthe technician do NEXT?()
第16题:
A technician has just completed a CPU upgrade on a motherboard. Which of the following will MOST likely cause the PC not to boot?()
第17题:
A technician is replacing memory in a server whose motherboard supports PC100 or PC133 memory. This type of memory is also known as which of the following?()
第18题:
Terminal Services
Remote Assistance
Routing and Remote Access Service
Remote Desktop
第19题:
Agree with the user’s complaints
Clarify the user’s statements
Minimize the user’s criticism
Shadow the other technician on the next repair
第20题:
Faulty RAM
240 volt Kitchen outlets
Power Brownouts
Excessive Heat
第21题:
Allow the user to continue working
Check for viruses
Re-image the hard drive
Document time/date for later reference
Prevent users from accessing the PC
Turn off PC
第22题:
Hard disk
Solid state
Floppy
Tape
第23题:
Backup power generator
Uninterruptable power supply
Power line conditioners
Surge protectors