更多“When servicing a laptop, which o”相关问题
  • 第1题:

    A user reports that they walked away from their laptop for 30 minutes and when they came backthe screen was very dim. The user tried moving the mouse and increasing the brightness setting,but neither worked. Which of the following should the technician do FIRST?()

    • A、Plug in an external monitor to test the video card.
    • B、Run a check disk scan to verify there is no corruption.
    • C、Check if the laptop is now on battery power.
    • D、Have the LCD screen replaced with a known good screen.

    正确答案:C

  • 第2题:

    When a user is typing on a laptop the cursor sometimes moves on its own. Which of the following is MOST likely the cause?()

    • A、The keyboard driver needs to be updated.
    • B、There are conflicting serial ports.
    • C、The mouse driver needs to be updated.
    • D、The user is brushing the touch pad while typing.

    正确答案:D

  • 第3题:

    Which of the following is a common location of the CMOS battery in a laptop?()

    • A、Under the keyboard
    • B、Behind the removable hard drive
    • C、Under the removable CD drive
    • D、Behind the laptop battery

    正确答案:A

  • 第4题:

    A home user would like to connect their laptop display to their home HD television. Which of the following is the BEST solution?()

    • A、Connecting the laptop’s VGA output to an HDMI adaptor
    • B、Connecting the laptop’s VGA output to the television’s VGA input
    • C、Connecting the laptop's USB output to the HD television’s HDMI adaptor
    • D、Connecting the laptop’s USB output to the television’s USB input

    正确答案:B

  • 第5题:

    A user reports that their touchpad no longer works on their laptop. Which of the following is the FIRST troubleshooting step?()

    • A、Plug in USB keyboard
    • B、Check for a disable switch
    • C、Contact the laptop manufacturer
    • D、Plug in a USB mouse

    正确答案:B

  • 第6题:

    Which of the following are considered plug and play technologies in a laptop?()

    • A、SATA
    • B、RAID
    • C、USB
    • D、EIDE

    正确答案:C

  • 第7题:

    Which of the following would be the BEST device to use when removing a loose screw from theinside of a laptop?()

    • A、Needle-nose pliers
    • B、Extension magnet
    • C、Locking pliers
    • D、Loopback plug

    正确答案:A

  • 第8题:

    A user states that the wireless on their laptop was working when they where at home, however,now in the office no wireless connection can be made. Which of the following should the technician check FIRST?()

    • A、If the wireless is enabled
    • B、If the laptop is connected to the correct gateway
    • C、If the SSID is enabled
    • D、If the DHCP address scheme is correct

    正确答案:A

  • 第9题:

    单选题
    Which vessel is NOT to be regarded as restricted in her ability to maneuver().
    A

    A vessel transferring provisions while underway

    B

    A pushing vessel and a vessel being pushed when connected in a composite unit

    C

    A vessel servicing a navigation mark

    D

    A vessel launching aircraft


    正确答案: B
    解析: 暂无解析

  • 第10题:

    单选题
    A user states that the wireless on their laptop was working when they where at home, however,now in the office no wireless connection can be made. Which of the following should the technician check FIRST?()
    A

    If the wireless is enabled

    B

    If the laptop is connected to the correct gateway

    C

    If the SSID is enabled

    D

    If the DHCP address scheme is correct


    正确答案: A
    解析: 暂无解析

  • 第11题:

    单选题
    A user would like to use an external monitor with their laptop, but when the monitor is plugged in and connected to the laptop, the screen does not display on the monitor. Which of the following is the BEST way to display an image on both the monitor and the laptop?()
    A

    Change resolution on laptop

    B

    Toggle FN key and external monitor key

    C

    Try a different monitor type

    D

    Try using a different monitor cable


    正确答案: D
    解析: 暂无解析

  • 第12题:

    单选题
    When a user is typing on a laptop the cursor sometimes moves on its own. Which of the following is MOST likely the cause?()
    A

    The keyboard driver needs to be updated.

    B

    There are conflicting serial ports.

    C

    The mouse driver needs to be updated.

    D

    The user is brushing the touch pad while typing.


    正确答案: D
    解析: 暂无解析

  • 第13题:

    When replacing a laptop’s hard drive, which of the following may need to be updated?()

    • A、The CD drive
    • B、The network drivers
    • C、The system OS
    • D、The system BIOS

    正确答案:D

  • 第14题:

    A laptop operates on battery power when connected with an AC adapter. Once the battery discharges, the computer turns off and will not turn back on. Which of the following are the MOST likely causes of the laptop issue? ()(Select TWO).

    • A、The LCD monitor’s power inverter does not function properly.
    • B、The operating system’s power settings prevent the battery from charging.
    • C、The battery is not compatible with the laptop.
    • D、The internal power connection on the motherboard is faulty.
    • E、The power adapter is not working.

    正确答案:D,E

  • 第15题:

    Which of the following utilities would be used to configure energy saving measures when a laptop switches to battery power?()

    • A、MSTSC
    • B、ACPI
    • C、GDI
    • D、MSCONFIG

    正确答案:B

  • 第16题:

    When adding a FireWire adapter to a laptop, which of the following ports would MOST likely beused? ()

    • A、MMC port
    • B、SODIMM slot
    • C、Express card 34
    • D、USB 1.1 port

    正确答案:C

  • 第17题:

    An executive’s laptop screen has been damaged and will not power on. Which of the following is the FASTEST way to get the executive back online?()

    • A、Pull the hard drive and install it in a spare laptop of the same make and model.
    • B、Replace the motherboard on the laptop.
    • C、Build the executive a temporary laptop and attempt to repair the damaged one.
    • D、Replace the backlight on the laptop.

    正确答案:A

  • 第18题:

    Which of the following would be the correct way to dispose of a laptop battery? ()

    • A、Place the battery on a shelf for storage.
    • B、Place the battery in a trash compactor separately from the laptop.
    • C、Dispose of the battery in the same manner as the laptop.
    • D、Refer to the disposal information located on the battery.

    正确答案:D

  • 第19题:

    During boot up, a laptop screen displays vertical colored lines and then the LCD screen goes blank. There are no display problems when connected to an external monitor. Which of the following actions should be taken to resolve the problem? ()

    • A、Replace the laptop.
    • B、Replace the LCD screen.
    • C、Replace the LCD pixels.
    • D、Re-select the LCD in Device Manager.

    正确答案:B

  • 第20题:

    A technician has a laptop that is running slow and notices the fan is on high. Which of the following should the technician try FIRST?()

    • A、Clean the heatsink assembly of debris.
    • B、Turn the fan off when the AC adapter is attached.
    • C、Turn the fan to low in the BIOS.
    • D、Replace the processor and fan.

    正确答案:A

  • 第21题:

    单选题
    Which of the following components of a laptop is NOT upgradeable?()
    A

    Ethernet LAN card

    B

    Motherboard

    C

    Hard disk

    D

    RAM


    正确答案: D
    解析: 暂无解析

  • 第22题:

    单选题
    A technician is troubleshooting a laptop LCD, and when the cover is opened nothing shows on the screen. Then all of a sudden the screen comes on and works fine. Which of the following should the technician check FIRST?()
    A

    Backlight

    B

    Inverter

    C

    Loose cable

    D

    Lid switch


    正确答案: C
    解析: 暂无解析

  • 第23题:

    多选题
    A laptop operates on battery power when connected with an AC adapter. Once the battery discharges, the computer turns off and will not turn back on. Which of the following are the MOST likely causes of the laptop issue? ()(Select TWO).
    A

    The LCD monitor’s power inverter does not function properly.

    B

    The operating system’s power settings prevent the battery from charging.

    C

    The battery is not compatible with the laptop.

    D

    The internal power connection on the motherboard is faulty.

    E

    The power adapter is not working.


    正确答案: A,B
    解析: 暂无解析