When a technician left the server room Monday evening everything was operational. When the technician returned Tuesday morning, the front bezel was off of the mail server, and it had been powered off. Which of the following should be checked FIRST?()A、TCP

题目

When a technician left the server room Monday evening everything was operational. When the technician returned Tuesday morning, the front bezel was off of the mail server, and it had been powered off. Which of the following should be checked FIRST?()

  • A、TCP/IP settings
  • B、RAID configuration
  • C、Whether the power cord is attached
  • D、Server room access log

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更多“When a technician”相关问题
  • 第1题:

    A technician receives a new printer for repair and the work order states that when powered on the printer makes a loud noise and will not print.  Which of the following actions should the technician take? ()

    • A、Install new drivers on the computer.
    • B、Install a new ink cartridge.
    • C、Install a print head on the printer.
    • D、Remove the packing tape from the print head.

    正确答案:D

  • 第2题:

    A technician is troubleshooting a user’s problem; important Windows services are not starting. In which of the following locations should the technician check to investigate when these services started or stopped?()

    • A、Com+.log
    • B、System Log
    • C、Security Log
    • D、Application Log

    正确答案:B

  • 第3题:

    Mike, a technician, is installing a wireless router for a client. Which of the following is MOST important when installing a wireless router?()

    • A、Location
    • B、DCPA
    • C、SSID
    • D、Number of client machines

    正确答案:A

  • 第4题:

    When replacing a power supply, what MUST the technician observe?()

    • A、voltage
    • B、current
    • C、wattage
    • D、resistance

    正确答案:C

  • 第5题:

    A client asks a technician to add a DVD+R burner to a computer system. The technician does this and successfully tests the drive. Three weeks later, the client calls and says that the burner is no longer working. The technician learns that the drive reads CDs and DVDs, but will no longer burn DVDs. When arriving on site, what is the FIRST action that the technician should take?()

    • A、check for a faulty IDE cable
    • B、be sure that the DVD+R is formatted before using it
    • C、check for incompatible media
    • D、re-install the DVD burning software

    正确答案:C

  • 第6题:

    单选题
    A client asks a technician to add a DVD+R burner to a computer system. The technician does this and successfully tests the drive. Three weeks later, the client calls and says that the burner is no longer working. The technician learns that the drive reads CDs and DVDs, but will no longer burn DVDs. When arriving on site, what is the FIRST action that the technician should take?()
    A

    check for a faulty IDE cable

    B

    be sure that the DVD+R is formatted before using it

    C

    check for incompatible media

    D

    re-install the DVD burning software


    正确答案: C
    解析: 暂无解析

  • 第7题:

    单选题
    Which of the following safety procedures is the BEST when lifting heavy equipment onto a repairbench?()
    A

    The technician should always bend at the waist and lift with their arms.

    B

    The technician should seek assistance from an available customer.

    C

    The technician should always bend at the waist and lift with their back.

    D

    The technician should get assistance from another technician.


    正确答案: D
    解析: 暂无解析

  • 第8题:

    单选题
    Which of the following tools should Mike, a technician, use when testing a serial port?()
    A

    Cable tester

    B

    Multimeter

    C

    Loopback plug

    D

    Logic probe


    正确答案: C
    解析: 暂无解析

  • 第9题:

    单选题
    When a technician left the server room Monday evening everything was operational. When the technician returned Tuesday morning, the front bezel was off of the mail server, and it had been powered off. Which of the following should be checked FIRST?()
    A

    TCP/IP settings

    B

    RAID configuration

    C

    Whether the power cord is attached

    D

    Server room access log


    正确答案: D
    解析: 暂无解析

  • 第10题:

    Which of the following features should a technician consider when purchasing a KVM switch for adatacenter?()

    • A、PCI slots available
    • B、Scalability and flexibility
    • C、Number of analog modems provided
    • D、Number of video conference devices connected

    正确答案:B

  • 第11题:

    A company is upgrading from DSL to a new T1. When the ISP sends a technician out, the technicianwill terminate the T1 at which of the following locations in the building?()

    • A、Patch panel
    • B、Firewall
    • C、Switch
    • D、Demarc

    正确答案:D

  • 第12题:

    A customer calls in, talking constantly without allowing time for the technician to answer or ask questions. The technician decides to place the customer on hold to work on another issue and misses what the customer’s problem was. When the customer is finished explaining the issue, the technician asks the customer to summarize the problem again, which angers the customer. How could the technician have better handled the situation to avoid such a confrontation?()

    • A、The technician should have asked the customer to slow down and allow for a response to a few of the matters brought up in discussion.
    • B、The technician should have allowed the customer to finish completely, and then return to the customer’s first point to build a structured discussion.
    • C、The technician should have transferred the call to a supervisor, as the supervisor is better trained to handle such customers.
    • D、The technician should have only asked closed-ended questions so the customer could not elaborate on the issues and the technician could troubleshoot the issue.

    正确答案:B

  • 第13题:

    A technician would like to ensure that when users connect to a web server in a server farm, they connect to the server with the lowest CPU utilization. Which of the following technologies would accomplish this?()

    • A、Load balancing
    • B、High availability
    • C、Virtual machine
    • D、Reverse proxy

    正确答案:A

  • 第14题:

    A technician has a laptop that is running slow and notices the fan is on high. Which of the following should the technician try FIRST?()

    • A、Clean the heatsink assembly of debris.
    • B、Turn the fan off when the AC adapter is attached.
    • C、Turn the fan to low in the BIOS.
    • D、Replace the processor and fan.

    正确答案:A

  • 第15题:

    单选题
    A user is present when a technician is troubleshooting their workstation. They insist on showing the technician, step by step, what occurred. How should the technician deal with this situation? ()
    A

    Allow the user to demonstrate expertise.

    B

    Do not argue; empathize with the user, and offer to help.

    C

    Ask the user to watch as the technician diagnoses and corrects the problem.

    D

    Document each of the steps to replicate at a later time.


    正确答案: C
    解析: 暂无解析

  • 第16题:

    单选题
    A user is experiencing headaches and motion sickness symptoms when using their new computermonitor. Which of the following can a technician adjust to help the user?()
    A

    Privacy filter

    B

    Refresh rate

    C

    Use a digital signal

    D

    Brightness


    正确答案: B
    解析: 暂无解析

  • 第17题:

    单选题
    Which of the following should the technician do FIRST when replacing a motherboard?()
    A

    Use a benchmarking tool

    B

    Use anti-static wrist band

    C

    Remove the CPU

    D

    Remove the power supply


    正确答案: B
    解析: 暂无解析