第1题:
第2题:
A laser printer keeps displaying, ‘Paper Jam – Front Door’. It does not matter which tray or paper type the printer is using. Which of the following is the MOST likely reason why the printer is having this issue?()
第3题:
Several users report that they are unable to print to a new printer recently installed. The technician is unable to ping the printer. Which of the following is the MOST likely cause?()
第4题:
Which of the following should the technician do FIRST when removing a paper jam?()
第5题:
A user notices the department laser printer is printing light. Which of the following items should a technician do FIRST to fix this issue? ()
第6题:
A laser printer has an error tray two paper jam but tray two does not have any paper in it. Which of the following should the technician do FIRST? ()
第7题:
After installing the base operating system and the Server bundle, a system administrator decides to remove several printer definitions that the system users will not need. Which of the following procedures is the best way for a system administrator to remove the extra printer definitions?()
第8题:
to use gloves to pick up the item.
to squat and lift from the legs.
to have two people bend down and pick the item up.
to bend down and lift the item up.
第9题:
Replace the tray two paper sensor and run the printer self test.
Remove the tray two paper sensor and clean the printhead.
Check the tray two paper sensors for blockage and run the printer self test.
Check the tray two paper rollers for blockage, clean the printhead, and run the printer self test.
第10题:
experimenting with the use of paper bottles
giving up the use of glass bottles
increasing the use of plastic bottles
re-using their paper containers
第11题:
Remove the users’ account from the DACL for the fax printer.
Edit the local Computer Policy to prevent users from using Printers in Control Panel.
Edit the local Computer Policy. Configure the Prevent deletion of printers setting to enabled.
Edit the local Computer Policy. Configure the Prevent addition of printers setting to disabled
第12题:
The paper is sticking to the corona wire and causing the jam.
Humidity is causing the paper to stick together.
A4 paper is being used and may not be supported by laser printers.
The fusion roller is dirty and pulling too many sheets of paper.
第13题:
A technician has resolved a paper jam. After the jam is cleared, the display continues to indicate that the printer is jammed. Which of the following should be performed NEXT?()
第14题:
A customer asks the technician for an explanation of the cause of a printer issue, after the issue is resolved. Which of the following would be the MOST appropriate response?()
第15题:
Proper lifting technique for heavy items is:()
第16题:
A customer states that they cannot print from their laser printer. The printer displays a ‘Paper Jam’ error. Upon inspection there is no paper jam. The only indication is a clicking sound when the user tries to print. Which of the following is the MOST likely cause?()
第17题:
A technician is checking on a printer that is frequently jamming. The jams always consist ofmultiple papers becoming stuck. The paper in the printer was just reloaded this morning. Which of the following is the MOST likely reason for the jams?()
第18题:
A shipping department is reporting that a laser printer in the receiving area is becoming jammed because the printer attempts to pull several sheets of paper for each print. Which of the following may be the cause?()
第19题:
You administer a Windows 2000 network at Company's main office. You have purchased 15 new Windows 2000 Professional computers that will be used in the finance department. The new computers are equipped with a fax modem. You install the Fax service with the default values and settings on each computer. You want to prevent users from using the Control Panel to remove the fax printer. What should you do?()
第20题:
Power cycle the printer
Print a test page
Remove all the paper trays and restart the printer
Remove and replace the roller
第21题:
The drum is old and needs to be replaced.
The fuser is not coming up to the proper temperature.
The paper tray rollers are too tight.
The paper is damp due to humidity.
第22题:
The printer fuser assembly needs to be replaced.
The pickup rollers no longer have pickup grip.
Something is stuck inside of the pickup assembly.
The printer needs to have the toner cartridge replaced.
第23题:
No IP address on the printer
Paper jam in the paper feed tray
Improper DNS settings on the printer
Broken LCD screen on the printer