共用题干 第二篇Solving a problem can be broken down into several steps.First,the problem must be identified correctly.Psychologists refer to this step as problem representation.For many problems,a figuring out which information is relevant and which is irrelevan
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共用题干
第二篇
Solving a problem can be broken down into several steps.First,the problem must be identified correctly.Psychologists refer to this step as problem representation.For many problems,a figuring out which information is relevant and which is irrelevant can be difficult and can interfere with arriving at a good solution.Clearly,a problem can be solved,it must be obvious what the problem is; however,this is not as easy as it might seem.One obstacle to efficient problem representation is functional fixedness,that is,allowing preconceived notions and even prejudices to color the facts. Most people tend to see objects and events in certain fixed ways,and by being inflexible in viewing the problem,they may be unable to notice the tools for the solution.
Once the problem is identified accurately,however,the second step consists of considering the alternatives for a solution.A common way to evaluate alternatives is to write them down and then make a list of advantages and disadvantages for each solution. Here again,people may be limited by prior experiences.Often people adopt mental sets that lead them to the same problem-solving strategies that were successful for problems in the past. Although that can be helpful most of the time, sometimes a new situation requires a different strategy. In that case,the mental set must be abandoned,and new alternatives must be explored.This can be a difficult adjustment for some people.
After the alternatives have been compared,a strategy must be selected from among them.One way to avoid becoming stuck in the options is to try the best option with a view to abandoning it for another if the results are unfavorable.This attitude allows many people to move on expeditiously to the next step—action.The strategy selected must be implemented and tested.If it solves the problem,no further action is necessary,but if not,then an unsuccessful solution may actually lead to a more successful option.If the solution is still not apparent,then the cycle begins again,starting with problem identification.By continuing to review the problem and repeat the problem-solving steps,the solution can be improved upon and refined.
第二篇
Solving a problem can be broken down into several steps.First,the problem must be identified correctly.Psychologists refer to this step as problem representation.For many problems,a figuring out which information is relevant and which is irrelevant can be difficult and can interfere with arriving at a good solution.Clearly,a problem can be solved,it must be obvious what the problem is; however,this is not as easy as it might seem.One obstacle to efficient problem representation is functional fixedness,that is,allowing preconceived notions and even prejudices to color the facts. Most people tend to see objects and events in certain fixed ways,and by being inflexible in viewing the problem,they may be unable to notice the tools for the solution.
Once the problem is identified accurately,however,the second step consists of considering the alternatives for a solution.A common way to evaluate alternatives is to write them down and then make a list of advantages and disadvantages for each solution. Here again,people may be limited by prior experiences.Often people adopt mental sets that lead them to the same problem-solving strategies that were successful for problems in the past. Although that can be helpful most of the time, sometimes a new situation requires a different strategy. In that case,the mental set must be abandoned,and new alternatives must be explored.This can be a difficult adjustment for some people.
After the alternatives have been compared,a strategy must be selected from among them.One way to avoid becoming stuck in the options is to try the best option with a view to abandoning it for another if the results are unfavorable.This attitude allows many people to move on expeditiously to the next step—action.The strategy selected must be implemented and tested.If it solves the problem,no further action is necessary,but if not,then an unsuccessful solution may actually lead to a more successful option.If the solution is still not apparent,then the cycle begins again,starting with problem identification.By continuing to review the problem and repeat the problem-solving steps,the solution can be improved upon and refined.
If we want to solve a problem,the first step is to________.
A:know what the problem is
B:compare the alternatives
C:use prior experiences
D:select a strategy
A:know what the problem is
B:compare the alternatives
C:use prior experiences
D:select a strategy
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更多“共用题干 第二篇Solving a problem can be broken down into several steps.First,the problem must be identified correctly.Psychologists refer to this step as problem representation.For many problems,a figuring out which information is relevant and which is irrelevan”相关问题
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第1题：
The last step in resolving an end user ticket should be which of the following?()A. Create an incident record
B. Verify the problem is resolved
C. Document the solution
D. Notify the user the problem is resolved
参考答案：C
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第2题：
Which of the following activities are not communicative activities in teaching speaking?A. Information gap activities.
B.Accuracy-focused games.
C.Debates
D.Problem-solving activities.答案：B解析：考查口语教学。
口语教学有很多种活动，包括控制性活动、半控制性活动，交际性活动等。交际性活动又包括很多，例如信息差活动、讨论、辩论、访谈、解决问题的活动、以流利性为导向的游戏等。Accuracy-focused games 属于控制性活动。
故此题的正确选项为B。 -
第3题：
Which of the following activities are not communicative activities in teaching speaking?A．Information gap activities.
B．Accuracy-focused games.
C．Debates and interviews.
D．Problem-solving activities.答案：B解析：考查口语教学。口语教学有很多种活动，包括控制性活动、半控制性活动、交际性活动等。交际性活动又包括很多，例如信息差活动、讨论、辩论、访谈、解决问题的活动、以流利性为导向的游戏等。Accuracy．focused games属于控制性活动。故选B。 -
第4题：
Which of the following activities is NOT typical of the Task-Based Language Teaching method?A.Problem-solving activities.
B.Opinion exchange activities.
C.Information-gap activities.
D.Pattern practice activities.答案：D解析：本题考查任务型语言教学活动。题干的意思：下列哪项活动不是典型的任务型语言教学活动任务型语言教学是指在教学活动中，教师围绕特定的交际和语言项目，设计出具体的、可操作的任务，学生通过表达、沟通、交涉、解释、询问等各种语言活动形式来完成任务，以达到学习和掌握语言的目的。根据任务的定义及特点，任务型教学活动可分为解决问题型、交流意见型、信息沟等类型的活动。D项“句型练习活动”属于传统的教学活动，不属于典型的任务型语言教学活动。故本题选D。 -
第5题：
共用题干
第二篇
Solving a problem can be broken down into several steps.First,the problem must be identified correctly.Psychologists refer to this step as problem representation.For many problems,a figuring out which information is relevant and which is irrelevant can be difficult and can interfere with arriving at a good solution.Clearly,a problem can be solved,it must be obvious what the problem is; however,this is not as easy as it might seem.One obstacle to efficient problem representation is functional fixedness,that is,allowing preconceived notions and even prejudices to color the facts. Most people tend to see objects and events in certain fixed ways,and by being inflexible in viewing the problem,they may be unable to notice the tools for the solution.
Once the problem is identified accurately,however,the second step consists of considering the alternatives for a solution.A common way to evaluate alternatives is to write them down and then make a list of advantages and disadvantages for each solution. Here again,people may be limited by prior experiences.Often people adopt mental sets that lead them to the same problem-solving strategies that were successful for problems in the past. Although that can be helpful most of the time, sometimes a new situation requires a different strategy. In that case,the mental set must be abandoned,and new alternatives must be explored.This can be a difficult adjustment for some people.
After the alternatives have been compared,a strategy must be selected from among them.One way to avoid becoming stuck in the options is to try the best option with a view to abandoning it for another if the results are unfavorable.This attitude allows many people to move on expeditiously to the next step—action.The strategy selected must be implemented and tested.If it solves the problem,no further action is necessary,but if not,then an unsuccessful solution may actually lead to a more successful option.If the solution is still not apparent,then the cycle begins again,starting with problem identification.By continuing to review the problem and repeat the problem-solving steps,the solution can be improved upon and refined.Solving a problem can be broken down into_______steps.
A:3
B:4
C:5
D:6答案：B解析：主旨推断题。第一段第一句为本文主旨句：解决问题可以简化为几个步骤。接着第二句中提到了第一个步骤: First , the problem must be identified correctly．首先，必须要认清问题。第二段第一句提到：Once the problem is identified accurately , however , the second step consists of considering the alternatives for a solution．不过，一旦认清了问题是什么，第二个步骤就包括考虑各种解决方法。第三段第一句提到：After the alternatives have been compared,a strategy must be selected from among them．在对比了各种可供选择的解决方案后，我们必须从中选出一个方案来。第三段第三句提到the next step一action，倒数第二句提到the cycle begins again。由此可知解决问题的步骤分为四个。
细节题。参照36题解释。
词义辫析题。该句中已经提到如何去分辨哪些信息是相关的和哪些是不相关的非常难，然后用and递进引出后面的话can interfere with arriving at a good solution，因此该句中的interfere with和前面的difficult一词应该是同一类别的，因此选B:disrupt“干扰”。
细节题。依据是第二段第二句：评价这些解决方法常用的方式就是把所有方法都写下来，然后分别写出每个方法的利与弊。
细节题。依据是第三段第二句：有个方法可以避免我们陷入到各种选择的泥潭中，那就是挑选最佳的方案，但是心理上也要做好如果结果不理想那么也要放弃这个方案的准备。 -
第6题：
共用题干
第二篇
Solving a problem can be broken down into several steps.First,the problem must be identified correctly.Psychologists refer to this step as problem representation.For many problems,a figuring out which information is relevant and which is irrelevant can be difficult and can interfere with arriving at a good solution.Clearly,a problem can be solved,it must be obvious what the problem is; however,this is not as easy as it might seem.One obstacle to efficient problem representation is functional fixedness,that is,allowing preconceived notions and even prejudices to color the facts. Most people tend to see objects and events in certain fixed ways,and by being inflexible in viewing the problem,they may be unable to notice the tools for the solution.
Once the problem is identified accurately,however,the second step consists of considering the alternatives for a solution.A common way to evaluate alternatives is to write them down and then make a list of advantages and disadvantages for each solution. Here again,people may be limited by prior experiences.Often people adopt mental sets that lead them to the same problem-solving strategies that were successful for problems in the past. Although that can be helpful most of the time, sometimes a new situation requires a different strategy. In that case,the mental set must be abandoned,and new alternatives must be explored.This can be a difficult adjustment for some people.
After the alternatives have been compared,a strategy must be selected from among them.One way to avoid becoming stuck in the options is to try the best option with a view to abandoning it for another if the results are unfavorable.This attitude allows many people to move on expeditiously to the next step—action.The strategy selected must be implemented and tested.If it solves the problem,no further action is necessary,but if not,then an unsuccessful solution may actually lead to a more successful option.If the solution is still not apparent,then the cycle begins again,starting with problem identification.By continuing to review the problem and repeat the problem-solving steps,the solution can be improved upon and refined.Which of the following has the same meaning as "interfere with" in Para. 1 Line 3?
A:help with
B:disrupt
C:interact with
D:interrupt答案：B解析：主旨推断题。第一段第一句为本文主旨句：解决问题可以简化为几个步骤。接着第二句中提到了第一个步骤: First , the problem must be identified correctly．首先，必须要认清问题。第二段第一句提到：Once the problem is identified accurately , however , the second step consists of considering the alternatives for a solution．不过，一旦认清了问题是什么，第二个步骤就包括考虑各种解决方法。第三段第一句提到：After the alternatives have been compared,a strategy must be selected from among them．在对比了各种可供选择的解决方案后，我们必须从中选出一个方案来。第三段第三句提到the next step一action，倒数第二句提到the cycle begins again。由此可知解决问题的步骤分为四个。
细节题。参照36题解释。
词义辫析题。该句中已经提到如何去分辨哪些信息是相关的和哪些是不相关的非常难，然后用and递进引出后面的话can interfere with arriving at a good solution，因此该句中的interfere with和前面的difficult一词应该是同一类别的，因此选B:disrupt“干扰”。
细节题。依据是第二段第二句：评价这些解决方法常用的方式就是把所有方法都写下来，然后分别写出每个方法的利与弊。
细节题。依据是第三段第二句：有个方法可以避免我们陷入到各种选择的泥潭中，那就是挑选最佳的方案，但是心理上也要做好如果结果不理想那么也要放弃这个方案的准备。 -
第7题：
根据以下材料，回答
People do not analyze every problem theymeet. Sometimes they try to remember a solution from the last time they had asimilar problem. They often accept the opinions or ideas of other people. Othertimes they begin to act without thinking; they try to find a solution by trialand error. However, when all these methods fail, the person with a problem hasto start analyzing. There are six stages in analyzing a problem.
First the person must recognize that thereis a problem. For example, Sam′s bicycle is broken, and he cannot ride it toclass as he usually does. Sam must see that there is a problem with hisbicycle.
Next the thinker must define the problem.Before Sam can repair his bicycle, he must find out the reason why it does notwork. For instance, he must determine if the problem is with the gears, thebrakes, or the frame. He must make his problem more specific.
Now the person must look for informationthat will make the problem clearer and lead to possible solutions. Forinstance, suppose Sam decided that his bike does not work because there is somethingwrong with the gear wheels. At this time, he can look in his bicycle repairbook and read about gears. He can talk to his friends at the bike shop. He canlook at his gears carefully.
After studying the problem, the personshould have several suggestions for a possible solution. Take Sam as anillustration. His suggestions might be: put oil on the gear wheels; buy newgear wheels and replace the old ones; tighten or loosen the gear wheels.Eventually one suggestion seems to be the solution to the problem. Sometimesthe final idea comes very suddenly because the thinker suddenly sees somethingnew or sees something in a new way. Sam, for example, suddenly sees that thereis a piece of chewing gum between the gear wheels. He immediately realizes thesolution to his problem: he must clean the gear wheels.
Finally the solution is tested. Sam cleansthe gear wheels and finds that afterwards his bicycle works perfectly. Inshort, he has solved the problem.
In analyzing a problem we should do allthe following EXCEPT ___________.A.recognizing and defining the problem
B.looking for information to make theproblem clearer
C.having suggestions for a possiblesolution
D.finding a solution by trail or mistake答案：D解析：细节题。根据短文各段首句可知分析问题的步骤有：First the person must recognize that there is a problem(认识到问题的存在)．Next the thinker must define the problem(定义问题)．Now the person must look for informationthat will make the problem clearer and lead to possible solutions(分析问题)．After studying the problem，the person should have several suggestions for a possible solution(提出解决问题的建议)．Finally the solution is tested(检验解决方法)。故可知只有选项D不符合原文。 -
第8题：
Which of the following are considered subcomponents of the problem diagnosis step of thetroubleshooting flow？（Choose all that apply.）（）
- A、Eliminate potential causes
- B、Collect information
- C、Document causes
- D、Hypothesize underlying causes
- E、Verif/ hypothesis
- F、Examine collected information
正确答案:A,B,D,E,F -
第9题：
When arriving at the customers location， two different users describe the problem， and from their description it seems to be two separate problems. Which of the following is an appropriate step to take？（）
- A、Ignore both of them and decide what the real problem is.
- B、Set up a separate call for each problem.
- C、Have them duplicate the problem at the device.
- D、Ask a third person and see if the problem is the same thing.
正确答案:C -
第10题：
A customer indicates that a system is experiencing printing problems. After checking the system, and successfully printing, no problem has been found. Which of the following procedures should be performed next to further clarify the problem?（）
- A、 Reboot the system.
- B、 Check the file system sizes.
- C、 Have the customer repeat the task to recreate the problem.
- D、 Inform the customer that no problems were found， and to call back if the problem reoccurs.
正确答案:C -
第11题：
Which statements are true regarding the concept of problems and incidents in the fault diagnosability infrastructure for Oracle Database 11g？（）
- A、 Only the incident metadata and dumps are stored in the Automatic Diagnostic Repository （ADR）.
- B、 The problem key is the same as the incident number.
- C、 The database sends an incident alert to the Oracle Enterprise Manager Database Home page.
- D、 Every problem has a problem key， which is a text string that describes the problem.
- E、 The database makes an entry into the alert log file when problems and incidents occur.
正确答案:C,D,E -
第12题：
多选题Which statements are true regarding the concept of problems and incidents in the fault diagnosability infrastructure for Oracle Database 11g？（）AOnly the incident metadata and dumps are stored in the Automatic Diagnostic Repository （ADR）.
BThe problem key is the same as the incident number.
CThe database sends an incident alert to the Oracle Enterprise Manager Database Home page.
DEvery problem has a problem key， which is a text string that describes the problem.
EThe database makes an entry into the alert log file when problems and incidents occur.
正确答案： D,E解析： 暂无解析 -
第13题：
The boot .net.tcp.client fileset is broken. Which of the following procedures must be performed to fix the problem?()A.Reinstall with the Force Overwrite option
B.Update the fileset at a lower level
C.Install the update in the commit state
D.Reboot the system to fix the broken filelist
参考答案：A
-
第14题：
Which of the following activities are not communicative activities in teaching speakingA.Information gap activities.
B.Accuracy-focused games.
C.Debates
D.Problem-solving activities.答案：B解析：考查口语教学。
口语教学有很多种活动，包括控制性活动、半控制性活动，交际性活动等。交际性活动又包括很多，例如信息差活动、讨论、辩论、访谈、解决问题的活动、以流利性为导向的游戏等。Accuracy-focused games 属于控制性活动。
故此题的正确选项为B。 -
第15题：
Which of the following activities is NOT typical of the Task-Based Language Teaching method?A.Problem-solving activities.
B.Opinion exchange activities.
C.Information-gap activities.
D.Pattern practice activities.答案：D解析：本题考查任务型语言教学活动。题干的意思：下列哪项活动不是典型的任务型语言教学活动任务型语言教学是指在教学活动中，教师围绕特定的交际和语言项目，设计出具体的、可操作的任务，学生通过表达、沟通、交涉、解释、询问等各种语言活动形式来完成任务，以达到学习和掌握语言的目的。根据任务的定义及特点，任务型教学活动可分为解决问题型、交流意见型、信息沟等类型的活动。D项“句型练习活动”属于传统的教学活动，不属于典型的任务型语言教学活动。故本题选D。 -
第16题：
共用题干
第二篇
Solving a problem can be broken down into several steps.First,the problem must be identified correctly.Psychologists refer to this step as problem representation.For many problems,a figuring out which information is relevant and which is irrelevant can be difficult and can interfere with arriving at a good solution.Clearly,a problem can be solved,it must be obvious what the problem is; however,this is not as easy as it might seem.One obstacle to efficient problem representation is functional fixedness,that is,allowing preconceived notions and even prejudices to color the facts. Most people tend to see objects and events in certain fixed ways,and by being inflexible in viewing the problem,they may be unable to notice the tools for the solution.
Once the problem is identified accurately,however,the second step consists of considering the alternatives for a solution.A common way to evaluate alternatives is to write them down and then make a list of advantages and disadvantages for each solution. Here again,people may be limited by prior experiences.Often people adopt mental sets that lead them to the same problem-solving strategies that were successful for problems in the past. Although that can be helpful most of the time, sometimes a new situation requires a different strategy. In that case,the mental set must be abandoned,and new alternatives must be explored.This can be a difficult adjustment for some people.
After the alternatives have been compared,a strategy must be selected from among them.One way to avoid becoming stuck in the options is to try the best option with a view to abandoning it for another if the results are unfavorable.This attitude allows many people to move on expeditiously to the next step—action.The strategy selected must be implemented and tested.If it solves the problem,no further action is necessary,but if not,then an unsuccessful solution may actually lead to a more successful option.If the solution is still not apparent,then the cycle begins again,starting with problem identification.By continuing to review the problem and repeat the problem-solving steps,the solution can be improved upon and refined.One way to avoid being stuck in the different options to solve the problem is to________.
A:stick to the best option
B:compare the advantages and disadvantages of different options
C:ask other people for advice
D:try the best option but be ready to abandon it once it turns out to be not good答案：D解析：主旨推断题。第一段第一句为本文主旨句：解决问题可以简化为几个步骤。接着第二句中提到了第一个步骤: First , the problem must be identified correctly．首先，必须要认清问题。第二段第一句提到：Once the problem is identified accurately , however , the second step consists of considering the alternatives for a solution．不过，一旦认清了问题是什么，第二个步骤就包括考虑各种解决方法。第三段第一句提到：After the alternatives have been compared,a strategy must be selected from among them．在对比了各种可供选择的解决方案后，我们必须从中选出一个方案来。第三段第三句提到the next step一action，倒数第二句提到the cycle begins again。由此可知解决问题的步骤分为四个。
细节题。参照36题解释。
词义辫析题。该句中已经提到如何去分辨哪些信息是相关的和哪些是不相关的非常难，然后用and递进引出后面的话can interfere with arriving at a good solution，因此该句中的interfere with和前面的difficult一词应该是同一类别的，因此选B:disrupt“干扰”。
细节题。依据是第二段第二句：评价这些解决方法常用的方式就是把所有方法都写下来，然后分别写出每个方法的利与弊。
细节题。依据是第三段第二句：有个方法可以避免我们陷入到各种选择的泥潭中，那就是挑选最佳的方案，但是心理上也要做好如果结果不理想那么也要放弃这个方案的准备。 -
第17题：
共用题干
第二篇
Solving a problem can be broken down into several steps.First,the problem must be identified correctly.Psychologists refer to this step as problem representation.For many problems,a figuring out which information is relevant and which is irrelevant can be difficult and can interfere with arriving at a good solution.Clearly,a problem can be solved,it must be obvious what the problem is; however,this is not as easy as it might seem.One obstacle to efficient problem representation is functional fixedness,that is,allowing preconceived notions and even prejudices to color the facts. Most people tend to see objects and events in certain fixed ways,and by being inflexible in viewing the problem,they may be unable to notice the tools for the solution.
Once the problem is identified accurately,however,the second step consists of considering the alternatives for a solution.A common way to evaluate alternatives is to write them down and then make a list of advantages and disadvantages for each solution. Here again,people may be limited by prior experiences.Often people adopt mental sets that lead them to the same problem-solving strategies that were successful for problems in the past. Although that can be helpful most of the time, sometimes a new situation requires a different strategy. In that case,the mental set must be abandoned,and new alternatives must be explored.This can be a difficult adjustment for some people.
After the alternatives have been compared,a strategy must be selected from among them.One way to avoid becoming stuck in the options is to try the best option with a view to abandoning it for another if the results are unfavorable.This attitude allows many people to move on expeditiously to the next step—action.The strategy selected must be implemented and tested.If it solves the problem,no further action is necessary,but if not,then an unsuccessful solution may actually lead to a more successful option.If the solution is still not apparent,then the cycle begins again,starting with problem identification.By continuing to review the problem and repeat the problem-solving steps,the solution can be improved upon and refined.We can evaluate the alternatives for a solution by_________.
A:using prior experiences
B:adopting mental sets
C:abandoning mental sets
D:writing down the advantages and disadvantages of each solution答案：D解析：主旨推断题。第一段第一句为本文主旨句：解决问题可以简化为几个步骤。接着第二句中提到了第一个步骤: First , the problem must be identified correctly．首先，必须要认清问题。第二段第一句提到：Once the problem is identified accurately , however , the second step consists of considering the alternatives for a solution．不过，一旦认清了问题是什么，第二个步骤就包括考虑各种解决方法。第三段第一句提到：After the alternatives have been compared,a strategy must be selected from among them．在对比了各种可供选择的解决方案后，我们必须从中选出一个方案来。第三段第三句提到the next step一action，倒数第二句提到the cycle begins again。由此可知解决问题的步骤分为四个。
细节题。参照36题解释。
词义辫析题。该句中已经提到如何去分辨哪些信息是相关的和哪些是不相关的非常难，然后用and递进引出后面的话can interfere with arriving at a good solution，因此该句中的interfere with和前面的difficult一词应该是同一类别的，因此选B:disrupt“干扰”。
细节题。依据是第二段第二句：评价这些解决方法常用的方式就是把所有方法都写下来，然后分别写出每个方法的利与弊。
细节题。依据是第三段第二句：有个方法可以避免我们陷入到各种选择的泥潭中，那就是挑选最佳的方案，但是心理上也要做好如果结果不理想那么也要放弃这个方案的准备。 -
第18题：
根据以下材料，回答
People do not analyze every problem theymeet. Sometimes they try to remember a solution from the last time they had asimilar problem. They often accept the opinions or ideas of other people. Othertimes they begin to act without thinking; they try to find a solution by trialand error. However, when all these methods fail, the person with a problem hasto start analyzing. There are six stages in analyzing a problem.
First the person must recognize that thereis a problem. For example, Sam′s bicycle is broken, and he cannot ride it toclass as he usually does. Sam must see that there is a problem with hisbicycle.
Next the thinker must define the problem.Before Sam can repair his bicycle, he must find out the reason why it does notwork. For instance, he must determine if the problem is with the gears, thebrakes, or the frame. He must make his problem more specific.
Now the person must look for informationthat will make the problem clearer and lead to possible solutions. Forinstance, suppose Sam decided that his bike does not work because there is somethingwrong with the gear wheels. At this time, he can look in his bicycle repairbook and read about gears. He can talk to his friends at the bike shop. He canlook at his gears carefully.
After studying the problem, the personshould have several suggestions for a possible solution. Take Sam as anillustration. His suggestions might be: put oil on the gear wheels; buy newgear wheels and replace the old ones; tighten or loosen the gear wheels.Eventually one suggestion seems to be the solution to the problem. Sometimesthe final idea comes very suddenly because the thinker suddenly sees somethingnew or sees something in a new way. Sam, for example, suddenly sees that thereis a piece of chewing gum between the gear wheels. He immediately realizes thesolution to his problem: he must clean the gear wheels.
Finally the solution is tested. Sam cleansthe gear wheels and finds that afterwards his bicycle works perfectly. Inshort, he has solved the problem.
What is the best title for thispassage?A.Six Stages for Repairing Sam' s Bicycle
B.Possible Ways to Problem-Solving
C.Necessities of Problem Analysis
D.Suggestions for Analyzing a Problem答案：B解析：主旨题。短文以Sam出故障的自行车为例，讨论了解决问题的六个方法步骤。因此符合文章大意的题目应是：Possible Ways to Problem—Solving。故选B。 -
第19题：
Which of the following procedures are involved in the recommended three-step troubleshootingflow？（Choose the best three answers.）（）
- A、Problem report
- B、Problem collaboration
- C、Problem diagnosis
- D、Problem resolution
- E、Problem documentation
- F、Probiem authentication
正确答案:A,C,D -
第20题：
The last step in resolving an end user ticket should be which of the following?（）
- A、Create an incident record
- B、Verify the problem is resolved
- C、Document the solution
- D、Notify the user the problem is resolved
正确答案:C -
第21题：
The boot .net.tcp.client fileset is broken. Which of the following procedures must be performed to fix the problem?（）
- A、Reinstall with the Force Overwrite option
- B、Update the fileset at a lower level
- C、Install the update in the commit state
- D、Reboot the system to fix the broken filelist
正确答案:A -
第22题：
Which two statements are true about the Automatic Diagnostic Repository （ADR）？（）
- A、 The ADR base keeps all diagnostic information in binary format
- B、 SQL*Plus provides the ADRI script， which can be used to work with ADR
- C、 The ADR can be used for problem diagnosis only when the database is open
- D、 The ADR can be disabled by settting the DIAGNOSTIC_DEST parameter to null
- E、 The ADR can be used for problem diagnosis even when the database instance is down
- F、 The ADR base is shared across multiple instances
正确答案:E,F -
第23题：
多选题Which of the following are considered subcomponents of the problem diagnosis step of thetroubleshooting flow？（Choose all that apply.）（）AEliminate potential causes
BCollect information
CDocument causes
DHypothesize underlying causes
EVerif/ hypothesis
FExamine collected information
正确答案： A,B,D,E,F解析： 暂无解析