第1题:
--I'm sorry, but I don't quite follow you. Did you say you wanted to return on September 20?
--Sorry, I ____ myself clear. We want to return on October 20.
A. hadn't made
B. wouldn't make
C. don't make
D. haven't made
第2题:
阅读下面的句子,根据文章内容进行判断,正确写“T”,错误写“F”。
Stop Yelling At Your Kids
Parenting is hard. If you’re a parent, I’m sure that I don’t need to tell you that our job is a tough one. When you're managing children, it can be difficult to remember that they are still learning. If you find yourself yelling at your kids more often than you want to, here are some ways that can help you reduce the yelling. I’ve been working on this for the past few months and I have to say,it’s been amazing for both the kids and me.
If you are having an argument with your child, you need to make sure you both take the time to really listen. It gives both of you time to think and really listen to each other, which is important. Kids are more likely to listen to you if you listen to them!
One of your biggest struggles is to remind yourself of appropriate expectations. You can’t expect that your youngest acts as responsibly as your oldest. You should lower what you expect -taking into consideration things like their age - it can make a big difference. You should do your best to take a moment before yelling and take in a deep breath. It makes a world of difference for you. Instead of yelling, you’d better whisper. It can also help diffuse any situation by making things quieter, not louder. Besides, the more time you spend with your kids, the better you’ll get at communicating with them. You’re both more likely to understand each other.
If your children aren’t listening or it seems they only don’t listen to you, you don’t take it personally. You should remind yourself that your kids are still learning and they’re not going to be perfect.
( )21. As a parent, you may know that parenting is an easy job.
( )22. Listening to each other is a good way to stop argument between parents and their kids.
( )23. Usually younger kids behave less responsibly than elder children.
( )24. Parents should lower their expectation for their kids.
( )25. Both yelling and whispering can help make things quieter.
参考答案:21、F 22、T 23、T 24、F 25、F
第3题:
When introducing yourself to someone you don't know at a party, what would you say?()
A、Hi, I'm**
B、May I introduce myself to you and at the same time I make your acquaintance?
C、Hi, I'd like to meet you.
D、Hi, I'm .Do you know many people here?
第4题:
—Ken, ________, but your TV is going too loud. —Oh, I’m sorry. I’ll turn it down right now.
A. I’d like to talk with you B. I’m really tired of this
C. I hate to say this D. I need your help
第5题:
“对不起,让您久等了。”译成英文是()。
A.Sorry.Would you please repeat what your said?
B.Sorry, I didn’t quite follow you
C.Sorry,please show me your ID card
D.Sorry to have kept you waiting
第6题:
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第10题:
How good the news is for you!()
第11题:
“您想要出租车吗?”的英文表述是()。
第12题:
第13题:
-- Do you want me to help you?
-- _____
A. What did you say?
B. Repeat it.
C. I'm sorry, but I didn't catch what you said.
D. Please say that again.
第14题:
CLERK: Hello, Big City Electricity, how may I help you today
PETERS:__1__.
CLERK: May I have your account number
PETERS: Certainly, it’s 4392107.
CLERK: Thank you, is this Mr. Peters
PETERS: Yes, this is Mr. Peters.
CLERK: Thank you. What can I help you with
PETERS: ___2_.
CLERK: I’m sorry to hear that___2_.
PETERS: The bill is 300% higher than last month.
CLERK: Terribly sorry for that. Let me ask you a few questions and then I’ll see what I can do.
PETERS: OK, Thank you for your help.
CLERK: Of course, thank you for calling this to our attention. Now, how much do you usually pay for your electricity
PETERS: I usually pay about $50 a month.
CLERK: Thank you.___4_
PETERS: $200. I can’t understand why.
CLERK: Yes, Mr. Peters. Was your usage different in any way
PETERS: No, it was an average month.
CLERK: I’m sorry there certainly seems to be a mistake.
PETERS: Well, I’m happy you agree with me.
CLERK: I’ll contact a service representative. And what’s your phone number
PETERS: 408-533-0875
CLERK:___5_. We’ll do our best to change this as quickly as possible. PETERS: Thank you for your help in clearing this up.
A. I think I’ve been overcharged for the past month.
B. I’m terribly sorry about the mistake.
C. I’m calling concerning my electricity bill.
D. And how much did we charge on this bill
E. Why do you think we charged you too much
第15题:
Shop assistant: May I help you, sir?
Customer:________.
A、Mind your own business
B、Sorry.I don't need your help,thank you
C、I'm just looking.Thanks.
D、If you want to help me,I'll be glad to accept it
第16题:
Thank you very much for your _________(invite). But I’m so sorry that I can’t come to your party tomorrow.
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第22题:
Good Communication for Making Friends As a communication skills trainer, I've met a wide range of people. Some people have trouble associating with others and have difficulty making friends. So I would like to discuss two key points to making good friends. The first is to show respect and love for your friends through your words. Try to say things to others that would feel good to you if you heard them. For example, say things like, "Thanks for the great time" and "It was really nice to get to know you."If you are not good at speaking, then smiling and using body language to express your sincerity is also an effective way to communicate. Additionally, I recommend that when you meet someone new send them an e-mail or letter before the day is over to express how nice it was to meet them. The goal of good communication is to reach another person's heart and form a comfortable relationship. It is, therefore, based the premise that you get rid of your worries and become a bright and positive person. When there is static noise over the phone line, you can't hear the other person clearly, right? In the same way, when your mind is full of worries and you try to communicate with another person, you cannot give or receive messages accurately. For example, let's say you are still tied to a past wound of being betrayed by a friend and feeling hurts .Even if you meet someone new and he or she tells you, "Let's be good friends," you may not be able to accept it because you will hear a negative inner voice saying something like "I might be betrayed again" or "the person might have a hidden agenda."With this worry in your mind, you will not be able to make friends. If you can be refreshed and get rid of your worries, you should be able to sense others' thoughts and feelings without prejudice and build a relationship of trust. If you really can't let go of your painful past experience, then try to change your perspective on the experience. For example, try to think that it was a necessary lesson for you to understand others' pain. If you can think of the positive intention behind the event, then you will be able to view the experience favourably and feel better. The main topic of the passage is()
第23题: