20 Most quality problems:
A. originate in the quality department where the ultimate responsibility for quality rests.
B. originate on the shop floor because of waste and product rework.
C. are the results of management inattention to potential quality improvement ideas.
D. could be eliminated if shop supervisors monitored their work more closely.
E. A and B
第1题:
The use of quality circles:
A . has proven ineffective in both Japan and the U.S.
B . is particularly effective in overcoming labor/management conflicts.
C . provides a quick fix for most quality problems.
D . allows workers the opportunity to generate solutions for chronic quality problems.
E . A and B only
第2题:
Which of the following statements about the cost of quality are true?
A . the cost of quality is the expense of nonconformance to requirements and specifications.
B . the cost of quality are mostly the direct responsibility of workers who are manufacturing the product.
C . quality control programs should be implemented when the cost of quality are deemed affordable by management.
D . A and B.
E . A and C
第3题:
16 Which of the following statements about the cost of quality are true?
A. the cost of quality is the expense of nonconformance to requirements and specifications.
B. the cost of quality are mostly the direct responsibility of workers who are manufacturing the product. C. quality control programs should be implemented when the cost of quality are deemed affordable by management.
D. A and B.
E. A and C
第4题:
69 The use of quality circles:
A. has proven ineffective in both Japan and the U.S.
B. is particularly effective in overcoming labor/management conflicts.
C. provides a quick fix for most quality problems.
D. allows workers the opportunity to generate solutions for chronic quality problems.
E. A and B only
第5题:
3 In order to achieve long-term quality improvements, management must do the following:
A. Motivate the employees with seminars, contests, and institute programs such as "Quality Improvement' day.
B Create a quality control department and give the head of the department ultimate responsibility for quality improvement.
C. Implement of a formal quality control program with worker and management involvement.
D. Establish financial incentive packages for worker.
E. A and D
第6题:
98 Which of the following statements about the cost of quality are true?
A. the cost of quality is the expense of nonconformance to requirements and specifications.
B. the cost of quality are mostly the direct responsibility of workers who are manufacturing the product.
C. quality control programs should be implemented when the cost of quality are deemed affordable by management.
D. A and B.
E. A and C
第7题:
● Project Quality Management must address the management of the projecand the (72) of the project. While Project Quality Management applies to alprojects, regardless of the nature of their product, product quality measureand techniques are specific to the particular type of product produced by thproject.
A.performance
B.process
C.product
D.object
第8题:
Project Quality Management must address the management of the project and the ()of the project.While Project Quality Management applies to all projects, regardless of the nature of their product,product quality measures and techniques are specific to the particular type of product produced by the project.()A.performance B.process C.product D.object
项目质量管理必需专注于对项目和项目产品的管理。当所有的项目在运用项目质量管理时,无论项目产品的本质如何,都要依据项目所产生产品的类型明确产品质量的度量和技术。
第9题:
Quality management ensures that an organization,product or service is (1).It has four main components:quality planning,quality assurance,quality control and quality (2).
A.guaranteed
B.sustain
C.good
D.consistent@@@SXB@@@A.improvement
B.change
C.spiral
D.evolution
第10题:
下列组合正确的是
A.质量管理——quality control
B.质量管理——quality management
C.质量管理——quality assumnce
D.质量管理——quality circle
E.质量管理——total quality management
第11题:
第12题:
Customers return the product because of()
第13题:
Most quality problems:
A . originate in the quality department where the ultimate responsibility for quality rests.
B . originate on the shop floor because of waste and product rework.
C . are the results of management inattention to potential quality improvement ideas.
D . could be eliminated if shop supervisors monitored their work more closely.
E . A and B
第14题:
● Performing (74) involves monitoring specific project results to determine if they comply with relevant quality standards and identifying ways to eliminate causes of unsatisfactory results.
(74)
A. quality planning
B. quality assurance
C. quality performance
D. quality control
第15题:
41 In the project environment, the individual ultimately responsible for quality control is:
A. The line workers who must strive "to do things right the first time" to avoid quality problems. B. the company's quality control manager who must work with the project members to ensure the quality control program is effective.
C. The head of the production department who retains ultimate quality control responsibility for all the company's projects.
D. The project manager who has ultimate responsibility for the entire project.
E.the customer who must ensure that he is receiving a quality product from the vendor
第16题:
112 Of the following, who has the ultimate responsibility for meeting project quality objectives?
A. Project Engineer
B. Project Manager
C. Functional Manager
D. Quality Assurance Manager
E. Project Owner
第17题:
87 The key ingredient to a successful quality management program are _____.
A. management's quality philosophy, operational quality assurance and operational quality control. B. quality evaluation methods and functional quality integrators.
C. technical quality administration, the technical quality specifications, and the quality process review. D. quality evaluation methods, quality progress reviews and the technical quality specifications.
E. All of the above
第18题:
102 Most quality problems:
A. originate in the quality department where the ultimate responsibility for quality rests.
B. originate on the shop floor because of waste and product rework.
C. are the results of management inattention to potential quality improvement ideas.
D. could be eliminated if shop supervisors monitored their work more closely.
E. A and B
第19题:
Performing( )involves monitoring specific project results to determine ifthey comply with relevant quality standards and identifying ways to eliminate causes ofunsatisfactory results。 A.quality planning B.quality assurance C.quality performance D.quality control
第20题:
Performing(74)involves monitoring specific project results to determine if they comply with relevant quality standards and identifying ways to eliminate causes of unsatisfactory results.
A.quality planning
B.quality assurance
C.quality performance
D.quality control
第21题:
Project Quality Management must address the management of the project and the(72)of the project. While Project Quality Management applies to all projects, regardless of the nature of their product, product quality measures and techniques are specific to the particular type of product produced by the project.
A.performance
B.process
C.product
D.object
第22题:
第23题: