Cost of quality is:A . associated with non-conformance to specifications and requirements.B . primarily caused by poor workmanship of workers who are building or manufacturing the product.C . used to determine whether a quality management program is suita
题目
Cost of quality is:
A . associated with non-conformance to specifications and requirements.
B . primarily caused by poor workmanship of workers who are building or manufacturing the product.
C . used to determine whether a quality management program is suitable for a given project.
D . negligible for most large projects.
E . A and B
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第1题：
The Pareto Principle is a technique used by quality managers to determine which quality control problems of a particular service or manufacturing process should be corrected. Which of the following statements represents the philosophy of the principle?
A . In order to minimize financial losses from quality control problems, all problems which have a measurable cost associated with them should be corrected.
B . the majority of defects are caused by a small percentage of the identifiable problems. Improvements efforts should be reserved for these vital few problems.
C . in order to achieve zero defects, all quality control problems, including those which do not have a direct financial cost should be corrected.
D . generally, 80 % of the quality control problems are justifiable for correction via cost-benefit analysis. The remaining 20% are not financially worthy of improvement efforts.
E . A and D
正确答案：B
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第2题：
VThe Pareto Principle is a technique used to determine which quality control problems in a particular process should be corrected. Which of the following statements best represents the philosophy employed by this principle?
A . In order to minimize financial losses from quality control problems, all problems which have a measureable cost should be corrected
B . the majority of defects are caused by a small percentage of the identifiable problems. Improvement efforts should be reserved for these vital problems.
C . in order to achieve zero defects, all quality control problems, including those which do not have a direct financial cost should be corrected.
D . generally, 80% of the quality control problems are justifiable for correction via cost-benefit analysis. The remaining 20% are not financially worthy of improvement efforts.
E . A and D
正确答案：B
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第3题：
Quality management:
A . is another name for careful inspections.
B . is inversely related to productivity.
C . is primarily the responsiblity of management.
D . is primarily the responsibility of the workers.
E . is essentially a motivational technique.
正确答案：C
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第4题：
89 Cost of quality is:
A. associated with non-conformance to specifications and requirements.
B. primarily caused by poor workmanship of workers who are building or manufacturing the product. C. used to determine whether a quality management program is suitable for a given project. D. negligible for most large projects.
E. A and B
正确答案：A
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第5题：
41 In the project environment, the individual ultimately responsible for quality control is:
A. The line workers who must strive "to do things right the first time" to avoid quality problems. B. the company's quality control manager who must work with the project members to ensure the quality control program is effective.
C. The head of the production department who retains ultimate quality control responsibility for all the company's projects.
D. The project manager who has ultimate responsibility for the entire project.
E.the customer who must ensure that he is receiving a quality product from the vendor
正确答案：D
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第6题：
158 The Pareto Principle is a technique used by quality managers to determine which quality control problems of a particular service or manufacturing process should be corrected. Which of the following statements represents the philosophy of the principle?
A. In order to minimize financial losses from quality control problems, all problems which have a measurable cost associated with them should be corrected.
B. the majority of defects are caused by a small percentage of the identifiable problems. Improvements efforts should be reserved for these vital few problems.
C. in order to achieve zero defects, all quality control problems, including those which do not have a direct financial cost should be corrected.
D. generally, 80 % of the quality control problems are justifiable for correction via cost-benefit analysis. The remaining 20% are not financially worthy of improvement efforts.
E. A and D
正确答案：B
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第7题：
35 Which of the following is considered a direct cost for producing a widget?
A. The cost of the materials used to produce a widget.
B. The labor costs of the workers who actually produced the widget.
C. The rent for the building in which the widget was manufactured
D. The salary of senior management and the project sponsor
E. A and B only
正确答案：E
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第8题：
98 Which of the following statements about the cost of quality are true?
A. the cost of quality is the expense of nonconformance to requirements and specifications.
B. the cost of quality are mostly the direct responsibility of workers who are manufacturing the product.
C. quality control programs should be implemented when the cost of quality are deemed affordable by management.
D. A and B.
E. A and C
正确答案：A
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第9题：
165 Quality management:
A. is another name for careful inspections.
B. is inversely related to productivity.
C. is primarily the responsiblity of management.
D. is primarily the responsibility of the workers.
E. is essentially a motivational technique
正确答案：C
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第10题：
Project Quality Management processes include all the activities of the (75) that determine quality policies, objectives and responsibilities so that the project will satisfy the needs for which it was undertaken.
A．performing organization
B．project management team
C．project
D．customer
正确答案：A
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第11题：
“Cost of quality”is a project management concept that includes cost of( 73)
A.exceedings requirements
B.Changes to the requirements
C.Ensuring conformance to requirements
D.The quality control requirements
正确答案：C
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第12题：
Project Quality Management processes include all the activities of the（）that determine quality policies, objectives and responsibilities so that the project will satisfy theneeds for which it was undertaken.
- A、Project
- B、project management team
- C、performingorganization
- D、customer
正确答案:C -
第13题：
A proven effective means to insure quality conformance is to:
A . delegate accountability to subordinates
B . revise quality specifications to match quality measurements
C . train workers in proper quality methods
D . inspect quality into the product
E . make quality a higher priority than cost or schedule
正确答案：C
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第14题：
Which of the following statements about the cost of quality are true?
A . the cost of quality is the expense of nonconformance to requirements and specifications.
B . the cost of quality are mostly the direct responsibility of workers who are manufacturing the product.
C . quality control programs should be implemented when the cost of quality are deemed affordable by management.
D . A and B.
E . A and C
正确答案：A
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第15题：
83 Quality management:
A. is another name for careful inspections.
B. is inversely related to productivity.
C. is primarily the responsiblity of management.
D. is primarily the responsibility of the workers.
E. is essentially a motivational technique.
正确答案：C
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第16题：
16 Which of the following statements about the cost of quality are true?
A. the cost of quality is the expense of nonconformance to requirements and specifications.
B. the cost of quality are mostly the direct responsibility of workers who are manufacturing the product. C. quality control programs should be implemented when the cost of quality are deemed affordable by management.
D. A and B.
E. A and C
正确答案：A
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第17题：
132 A proven effective means to insure quality conformance is to:
A. delegate accountability to subordinates
B. revise quality specifications to match quality measurements
C. train workers in proper quality methods
D. inspect quality into the product
E. make quality a higher priority than cost or schedule
正确答案：C
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第18题：
3 In order to achieve long-term quality improvements, management must do the following:
A. Motivate the employees with seminars, contests, and institute programs such as "Quality Improvement' day.
B Create a quality control department and give the head of the department ultimate responsibility for quality improvement.
C. Implement of a formal quality control program with worker and management involvement.
D. Establish financial incentive packages for worker.
E. A and D
正确答案：C
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第19题：
87 The key ingredient to a successful quality management program are _____.
A. management's quality philosophy, operational quality assurance and operational quality control. B. quality evaluation methods and functional quality integrators.
C. technical quality administration, the technical quality specifications, and the quality process review. D. quality evaluation methods, quality progress reviews and the technical quality specifications.
E. All of the above
正确答案：A
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第20题：
Project Quality Management processes include all the activities of the（）that determine quality policies, objectives and responsibilities so that the project will satisfy theneeds for which it was undertaken.
A.Project
B.project management team
C.performingorganization
D.customer
参考答案：C该题的关键词为"determine quality policies，objectives and responsibilities"，其语句结构为"Project Quality Management processes（主语）include（谓语）all the activities of the （宾语）that determine quality policies，objectives and responsibilities（定语从句）"，含义为"项目质量管理过程包括决定质量政策、质量目标以及质量责任的什么的所有活动"，根据项目质量管理知识，只有组织才可以决定项目的质量政策，因而此处选择选项C。
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第21题：
●Quality management(74).
(74) A. is another name for careful inspections
B. is inversely related to productivity
C. is primarily the responsibility of management
D. is primarily the responsibility of the workers
正确答案：C
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第22题：
Cost of qunlity is (73)
A.primarily coused by poor workmanship of workers who are building or manufacturing the produce
B.associated with non-conformence to specifications and requirements
C.used to determine whether a quality management program is suitable for a given project
D.negligible for most large projects
正确答案：B
质量成本与非一致性的规格、需求有关。质量成本PMBOK定义：质量成本包括在产品生命周期中为预防不符合要求、为评价产品或服务是否符合要求，以及因未达到要求返工，而发生的所有成本。 -
第23题：
Cost of qunlity is ( )
A.primarily coused by poor workmanship of workers who are building or manufacturing the produce
B.associated with non-conformence to specifications and requirements
C.used to determine whether a quality management program is suitable for a given project
D.negligible for most large projects
正确答案：B
质量成本与非一致性的规格、需求有关。质量成本PMBOK定义：质量成本包括在产品生命周期中为预防不符合要求、为评价产品或服务是否符合要求，以及因未达到要求返工，而发生的所有成本。